Room wasn’t that spacious

Clean and good location

Stayed in September 2024

Couldn’t open the door to the balcony as it had been bolted shut.

Decor was updated, felt fresh and clean!

Stayed in September 2024

Just a bit pricey but I guess that’s waikiki. The rooms didnt have good lighting it was too dim at night to read, but I guess most people dont go there to read. The valets were sometimes a bit distracted so i had to go looking for them, but it wasn’t bad

Excellent location, loved that they loan beach gear for patrons, valet service, stylish and clean rooms, relatively attentive staff

Stayed in August 2024

Price of food and drinks

Location/attention to detail

Stayed in September 2024

One of the wait staff in RedFish was rude.

So cute and quirky, with great facilities and eateries. Lovely pool. Lovely staff, mainly.

Stayed in September 2024

location, room

Stayed in September 2024

None

Cozy , location, style

Stayed in September 2024

The reception girls seemed a little less helpful. I made requests that were either not fulfilled or seemed they’re brushed off. Would have been nice to have kettle and/or coffee in the room.

Beautiful pool and restaurant/bar facilities. Absolutely amazing restaurant/bar staff.

Stayed in September 2024

Not enough light, very small lights, and sometimes missing towels

Bed and pillow were amazing, staff was super nice

Stayed in September 2024

I think in our room the fridge is not working

The view are awesome, great staffing and very approachable. The room is clean and spacious.

Stayed in September 2024

Over the entrance. Though every time we use bookings.com - you always seem to get an average room position

The openness. Great pool area & restaurant Rooms vibrant & a Hawaiian feel

Stayed in August 2024

I could not sleep very well, I could hear the noise outside the hotel and inside. Even the AC very loud and noisy.. seriously I was really tried in this hotel

The location The gym The swimming pool The food

Stayed in August 2024

Hotel room AC little bit noisy Someone sensitive to noise maybe bothering to deep sleep

Everything is good Great location very convenient Abc store and waikiki markets are nearby Room was good for couple

Stayed in August 2024

I was mostly disappointed that there wasn't a coffee machine or tea kettle in the room. The only option in the morning is downstairs in the coffee shop, and they're about $5-6 each, which is pretty pricey. I'd rather just be able to make one in the room, not have to get ready etc. before I can have one in the morning. The pool was very relaxing in the early afternoon and evening, especially with the pool bar for drinks and food. However, there were a lot groups of kids there from around 2-6PM every day, which made it much less relaxing. When I booked it, it seemed a bit more like a solo traveler or couples hotel, so I wasn't really expecting as many groups of kids. Since the pool isn't very large, it's not really possible to use it during this time, unless you want to be in the middle of the chaos.

The location was good. About 10-15 minutes walking to most of the downtown activities. The hotel has very trendy, modern decor. Some of the additional services at the pool were a nice touch. I got a henna tattoo and a new ear piercing while I was there. I had drinks in the bar with my friend a few times and we both enjoyed the drinks, although the non-alcoholic drinks are expensive for what they are. The staff were very helpful and friendly. I arrived quite early before check in (around midday). I was able to store my luggage and go straight to the pool to relax, which was nice after the long flight. I also got a free drink with check in, the pina coladas at the pool bar are delicious.

Stayed in August 2024

The lobby was too small and often crowded. Our room was also a little too tight, but they had made good use of the space with a small wall-mounted desk that folded up when not in use.

Very good location close to the main strip yet quiet and with a nice view (at least from our room), good price, staff was welcoming and friendly, and the hotel restaurant was wonderful.

Stayed in August 2024

No coffee in room.

Location was great, loved having the water bottle refill station.

Stayed in August 2024

The patio door rattled in the wind all through the night despite wedging the gap with folded up paper. TV channels so-so for a 4-star. On-site food was expensive and small portions. Lots of traffic noise through the night including police sirens from the adjacent artery.

Outstanding gym. Soothing Hawaiian music whilst working out on high quality equipment. Well equipped too. Superb. Great room size. Welcome cocktail. Front of house, pool and bar staff all excellent. Make use of the free entry to Bishop Museum = a real hidden gem.

Stayed in August 2024

No microwave in room or coffee in room. Not a huge deal but we really enjoy waking up with a cup of coffee in our room before heading down for the day.

The lobby and restaurant with amenities being open and right by the pool made the whole experience feel like you are at a resort. We booked a corner king room with lanai and that was amazing to have the windows open and feel the constant breeze.

Stayed in August 2024

Slide doors should be updated.

5 minutes walk to Waikiki beach. Water filling station and helpful front desk.

Stayed in August 2024

Inconsistency in servicing of rooms

Location, unique decor, excellent small touches

Stayed in August 2024

Were were in town for Ohana and stayed here. I am not a fan of Waikiki an found a quiet place on the Ala Wai. The room was clean with a Lanai. There is a restaurant there. Although we didn't eat there, it seemed to do good business. The staff was courteous and friendly. The location is good so that you can come and go without driving through the congestion of Kalakaua Ave. We had a pleasant stay. here.

Stayed in August 2024

Small rooms, beds are small.

Location and price quality are good.

Stayed in August 2024

Parking. Limited valet parking at 25$ night and alternative is street parking which is very hard to find

Great base to explore the island and return to the buzz of the city. Small boutique feel hotel with lovely communal area, pool, bar and restaurant. Feels like a little private sanctuary within Waikiki.

Stayed in August 2024

Noticed a couple of small cockroaches in the room on our last day. Also, if you stay in room 11 on any floor, note that the room lights are on a dimmer that's controlled by a black box attached to the lights.

Staff are very kind and helpful, they allowed us an early check in. Really chill, island vibes throughout the hotel, the pool service is a nice touch.

Stayed in August 2024