When ordering Lyfts it was confusing where to get picked up from

It was close enough to things but not right on the strip

Stayed in June 2024

My sink was kind of clogged I can tell that things are a bit broken and need maintenance.

Love the size of my room , the view , comfort , and the fact it’s non smoking and have no casino.

Stayed in June 2024

Pool open is too late and close too early.

Everyone is very kind and helpful. View is amazing👍👍👍

Stayed in June 2024

Poor value and the LV model of no water or coffee in the room is a rip off

Location

Stayed in March 2024

Extra charges

Excellent staff

Stayed in June 2024

We were slightly naïve in thinking that the small packet of biscuits and bottles of water in the room were complimentary (the outside temperature was well into the 90s and far too hot to spend much time in the sun) and our final bill was a few hundred dollars more than we expected. A single litre bottle of water in the room wasn't complimentary after all and we were charged $25 (£20) for each one which is extortionate. Should probably have challenged it when I settled the final bill.

The first room we were given had already been allocated to other guests who were already unpacked !! The Front Desk couldn't have been more apologetic and we were upgraded to a room on the 53rd floor .... what a view. The hotel was very comfortable and a nice place to stay. We went off to other hotels for meals and gambling as it didn't have its own Casino. Not a problem as all those close by did.

Stayed in May 2024

Registration system down and they were asking guests to give them credit card number to manually write down on sheets of paper so when system came back up they could prioritize and guarantee the rooms. From a security perspective, this is not okay. I prepaid my room and was told I wouldn't be guaranteed priority to receive a room if I didn't allow them to write down my my credit card number. I declined and told them I wasn't comfortable with them writing down my credit card information on a sheet of paper and adding it to an already large pile of other people's information. I settled on giving them only my name and number and took my chances while waiting. They gave me a $25 voucher for the bar/restaurant while I waited, so that was nice. Bar tender was super friendly. Finally got room and nothing bad there. Really nice accommodations. The other challenge is that I when I checked out, I was advised of the balance remaining of $50 resort fee and tax for which I authorized, but in looking at my credit card charges, they added an extra $100 to it for which I am now working to reverse. Pretty great chance I won't be staying here in the future

Room was nice. Resort clean.

Stayed in June 2024

We had to ask for plates and cutlery rather than them being in the room already.

The view from our room overlooking the Ballagio fountains and the pool area.

Stayed in May 2024

The self park is 15min away as per receptionist.

The location

Stayed in May 2024

The receptionist was a bit rude and part of the rug was wet.

The place was modern and had a great view of the city.

Stayed in May 2024

Shower water temperature regulation needed attention.

Location

Stayed in May 2024

It was great until I went to take a shower. It barely flowed. I called to report and was told they were making repairs and it would be back in a half hour. As I had to be at a conference then, that was not workable. I asked if the water was safe to drink thinking it was a main break or something and the woman on the phone said they never recommend drinking the water. Which gets back to the huge pet peeve, you get a tiny complementary water when you check in. If you go to purchase bottled water it is $5 -10 in the lobby. Providing comp water would be an excellent cheap benefit. Be a trend setter! Another alternative would be providing in expensive reusable water bottles and access to filtered water. I know they are following the norm but these things add up and leave a bad impression.

It was quiet, non smoking, no casinos, and quite nice. Limited dining options but a quick walk to Aria for more options.

Stayed in May 2024

Room service it’s too slow we’ve been calling 5 to 6x but no one show up housekeeping..I put a note the but still they touch my belongings

Stayed in May 2024

Reception staff advising about mini bar and water. We were advised, after receiving a $200 bill for using water that we thought was complimentary, that we could have asked for water from reception. No good saying that at the end of our stay.

Well located within the strip, and lovely that it was quieter than hotels with casinos.

Stayed in April 2024

The refrigerator and TV in the sitting were not functional when we arrived. The TV issued was resolved the next day. The refrigerator issued took several calls with the hotel finally providing a stand alone compact that was adequate. The parking prices at the hotel are too high. The public parking at the Aries is a distance and also expensive. The public parking recharged for daily each time you exit. There should be a way to pay a daily rate for longer stays with in and out on the same ticket.

The view from our room was wonderful and has presented. The room was spacious, bed was comfortable, staff were very professional, and the location was good - minus the parking.

Stayed in May 2024

Nothing

Amazing hotel not "technically" on the strip and no casino, hence the better value for price. Very nice rooms and great service.

Stayed in May 2024

Limited restaurant options; minimal gluten-free options.

Located close to many amenities; clean, quiet lobby (no casino). Links to Aria, Cosmopolitan, and Bellagio. Laidback pool.

Stayed in May 2024

They could have cleaned our room during our multiple days of stay

Love the location

Stayed in May 2024

Location was neat. Good value for money

Stayed in April 2024

Could not open curtains A small amount of kitchen utensils would have been good without having to order them

Good size room

Stayed in April 2024

The oppressive smell in the lobby. Too much “scent”. I know many hotels have a scent but it was so strong you could smell it 50ft from the doors Also I paid for an upgrade for a “wellness” room which was repeatedly offered to me prior to checking in. When we arrived, they didn’t have one available.

Location was great. Mid strip very convenient

Stayed in March 2024

I don’t understand why there is no coffee machine inside the room

Stayed in April 2024

Parking. Only valet at Vdara. Wanted to self-park, and they only allow that next door at the Aria. It's a long trudge, elevators, escalators, through smoky casino, lobby, across the circle just to get to Vdara. From my room I could see the empty parking structure.

Very nice accommodations, the place definitely feels like a "step up." Was on the side facing the parking circle, so view was not great, the other side that looks over the Bellagio fountains would have been better. Our suite was in good shape and had kitchenette and big bath with separate shower and tub.

Stayed in March 2024

Nothing

Location and no gambling in lobby

Stayed in April 2024