3450 Parkway, Pigeon Forge, TN 37863, United States
#258 of 512 hotels in Pigeon Forge
Guests' ChoiceBased on 4427 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.9
Staff
8.8
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 13 November 2024
Leah
United StatesParking is tight if you have to park in the back. Housekeeping did not come but once. I imagine we could have called and didn’t. I would have liked that house keeping just came every day. They kept plenty of fresh towels but no one cleaned but once.
Clean, free breakfast, cold air and hot water. The bed was also comfortable. We have stayed here for two years in a row and the same lady works the breakfast buffet. She is so attentive to her job.
Stayed in November 2024
Reviewed: 11 November 2024
Cathy
United StatesWish there were pool towels easily accessible, like in the pool house. Bathroom lighting could've been brighter.
Perfect location to get to the shops, activities, and restaurants.
Stayed in October 2024
Reviewed: 11 November 2024
Charles
United StatesShowers were not real good
Location
Stayed in October 2024
Reviewed: 10 November 2024
Lawrence
United StatesI stayed in the older rooms and they are working on modifying them but they are not finished. I would definitely request to be a newly renovated room.
The Breakfast is excellent! And the location is great! And the staff were very friendly!
Stayed in November 2024
Reviewed: 9 November 2024
Becky
United StatesThe room was basic. 2 beds, TV, bathroom. Met our needs. Very clean. Will stay here again.
Stayed in November 2024
Reviewed: 8 November 2024
John
United StatesOverpriced for this time of year.
The heated indoor pool and hot tub were awesome. That’s the reason I chose this place. Location was perfect.
Stayed in November 2024
Reviewed: 7 November 2024
Norman
CanadaBreakfast was minimal. No fresh fruits and eggs OR sausage on alternate days.
Family run business
Stayed in November 2024
Reviewed: 7 November 2024
Earl
United StatesNothing
Friendly staff, centrally located, clean
Stayed in November 2024
Reviewed: 7 November 2024
Dan
United StatesThe elevator had a bad smell.
Our room was very clean and comfortable. Breakfast was awesome. The woman working in the breakfast was very polite and accommodating. Loved the fire pit.
Stayed in November 2024
Reviewed: 7 November 2024
Charlene
United StatesNothing! But if have to put something, could use more selection at breakfast, like waffles and fruit.
The Lodge was clean. The staff was very friendly and helpful. We enjoyed the pool and breakfast. Great location and parking was easy to maneuver. Absolutely enjoyed our stay and will stay there again.
Stayed in October 2024
Reviewed: 6 November 2024
Michael
United StatesThe location was great with easy access on and off the parkway.
Stayed in November 2024
Reviewed: 6 November 2024
Kristy
United StatesThere's not enough water pressure coming out of the shower head even if you switch it around, and the floors were dirty. Our feet were black and so were our socks.
The beds were comfortable and I liked having a balcony.
Stayed in November 2024
Reviewed: 5 November 2024
Karen
United StatesPool was nice but spa looked like it could be cleaned.
Beds were comfortable. Friendly staff. Convenient location.
Stayed in November 2024
Reviewed: 5 November 2024
Elaine
United StatesThe room could have had some fresh paint , but that is actually minor to me, beds were clean and extremely comfortable.
We had a room around the back of the hotel . At first I wasn't quite so sure,. It was quiet . Even though there were several people. We did have a balcony room. Which made it even better. A fire pit with comfortable chairs. A really good breakfast . Friendly staff .
Stayed in November 2024
Reviewed: 4 November 2024
David
United StatesMold above above the shower. Stains on pillowcases. Odor in the room. Had to buy Febreze and gel air freshener.
Location and price
Stayed in November 2024
Reviewed: 3 November 2024
Miller
United StatesNot anything to dislike!
I love the location. Very convenient to the Transit Station and restaurants. Clean comfortable rooms and accommodating staff.
Stayed in October 2024
Reviewed: 2 November 2024
Rebekah
United StatesWe had a noisy neighbor who liked to shout at all hours of the night. Room 303 was quite annoying and we did smell cigarette smoke so I'm sure they were breaking the rules.
Really liked the spa bath in the room and the indoor pool and Jacuzzi! The location was great as well! Loved the biscuits and gravy and the sausage patties! Wished you served eggs and sausage throughout the week and not just on the weekends!
Stayed in November 2024
Reviewed: 29 October 2024
Michelle
United StatesThe only thing I didn't like was the fridge in the room.
The room was great. I loved the cozy fireplace and small sitting area. The room was really clean and super comfortable. The price was reasonable as well.
Stayed in October 2024
Reviewed: 26 October 2024
Garry
United StatesSteps to get to our room, could use an elevator but further away. Shared a balcony with room next to us and they smoked and it came in through our air conditioner.
Could use a little renovation. Overall was decent, tight parking in the back where our room was. Enjoyed the black bear that come within a few feet of me.
Stayed in October 2024
Reviewed: 24 October 2024
John
United StatesNo elevator to our room
Pool room breakfast staff
Stayed in October 2024
Reviewed: 24 October 2024
Saylor
United StatesWE LIKE THE LOCATION. ENJOY GETTING THE ROOM WITH FIRE PLACE AND SPA BATH. RATES ARE REASONABLE. NICE INDOOR POOL AND OUT DOOR POOL. HAVE ALWAYS ENJOYED STAYING HERE.
Stayed in October 2024
Reviewed: 24 October 2024
Penny
United StatesCleanliness and location
Stayed in October 2024
Reviewed: 22 October 2024
Todd
United StatesGreat beds clean pool great stuff
Stayed in October 2024
Reviewed: 21 October 2024
Wanda
United StatesThe rude lady that served the breakfast. Every day she was slamming stuff around. You could tell she did not like her job at all. She was taking her broom and dust pan and cleaning the floor and just slamming them together making so much noise. Then she would look in her tip jar and just shake her head. We said good morning to her and she didn’t say anything back. Very rude lady. I also told the lady at the desk about the other problem we had and she said she would take care of that. Also behind the beds need to be cleaned and under the fridge and under the microwave.
Close to every thing we wanted to do.
Stayed in October 2024
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