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  5. Reviews of TownePlace Suites by Marriott Dallas Bedford

Reviews of TownePlace Suites by Marriott Dallas Bedford 3 stars

2301 Plaza Parkway, Bedford, TX 76021, United States

#5 of 10 hotels in Bedford

Guests' Choice

Review score

Based on 60 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 11 April 2024

    7.0
    Fine for a one night stay while traveling
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Facility is a bit out of date, could use a refresh

    Clean, good breakfast bar

    Stayed in April 2024

  • Reviewed: 15 October 2023

    7.0
    Needs updated very old.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The appearance was very old and needs updated. The carpet was very old and needs to be replaced. The tub also has to be replaced due to broken grab bar and made it unsafe and the refrigerator was not working the freezer was working very well.

    The service and the breakfast set-up was very good.

    Stayed in October 2023

  • Reviewed: 21 July 2023

    6.0
    Good but they need to check the rooms better before allowing anyone to stay .
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The first room I was in smelled like urine . But the staff did move me the next day to a different room . But my bags stayed with the stench of urine . But I was so exhausted from my dive out I put up with it the first night . The second day I couldn’t handle the stench so I asked the front desk and they moved me right away. The staff was very courteous.

    Good location

    Stayed in July 2023

  • Reviewed: 28 March 2023

    9.0
    Bookie & her team including breakfast team, Broderick,front desk (David, Esther, Mosi, Todd)
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 2 nights

    carpet could use an update and one of the washers did not work properly during my stay

    Bookie and her team were excellent

    Stayed in January 2023

  • Reviewed: 28 March 2023

    9.0
    Bookie and her team of David, Esther, Mosi ,Todd and Broderick were very professional, helpful,
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 3 nights

    Facility could use some updates in terms of carpet; one of the washers did not work

    good selection, tasteful presentation; staff was courteous, friendly and helpful;

    Stayed in January 2023

  • Reviewed: 9 February 2023

    9.0
    Great place to stay for a short or extended stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 4 nights

    The location was great. Easy to get to from the highway and there were lots of restaurant options close by. The room was spacious and comfortable. The staff were very friendly and went always made sure we had what we needed to be comfy. The breakfast spread we nice too. Every morning they switched up they type of eggs and other proteins they offered. They had cereal, oatmeal, yogurts, bagels and pastries to choose from as well.

    Stayed in February 2023

  • Reviewed: 28 December 2022

    6.0
    Good location, and friendly employees, but not as well maintained as expected.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Sofa Bed
    • Stayed 4 nights

    We had trouble adding a night on the front, though your agent tried her best to get it done. Also the hotel was a little run-down: carpets in halls were badly worn...those in room either needed to be replaced or deep cleaned.

    Breakfast was good

    Stayed in December 2022

  • Reviewed: 21 December 2022

    8.0
    Great breakfast and service
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Desperately needs new carpet Very noisy flashing light as you walk in to room No ice bucket Blow dryer kept cutting off until I cleaned the intake with a Qtip...totally covered with lint

    Breakfast and service...great!

    Stayed in December 2022

  • Reviewed: 17 August 2022

    6.0
    it was good other than getting locked out every day
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    the door key didn’t work every day I was here

    location

    Stayed in August 2022

  • Reviewed: 19 July 2022

    8.0
    I will stay again.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hard to find.

    Nice room and nice people all around

    Stayed in July 2022

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Transfer Shower - Mobility and Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    All was great

    We were very pleased with the room and facilities, very clean

    Stayed in June 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bacon on Breakfast. Lower Price

    Super Clean Remodeled rooms, Friendly Staff, Hot Breakfast.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Felt very homey, breakfast was amazing

    Stayed in April 2024

  • Reviewed: 22 December 2023

    10
    Really enjoyed the convenience of the location and staff were so hospitable.
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 3 nights

    getting my towels and trash being picked up took over a day so i would need to locate the attendant.

    all th facilities worked well

    Stayed in November 2023

  • Reviewed: 13 June 2023

    4.0
    Liked the location and the hotel and front desk employees were awesome ! Housekeeping horrible
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 15 nights
    • Submitted via mobile

    The house keeping was awful ! We were booked for fifteen days and our bed sheets were only changed once in twelve days there was pee on the bottom of the toilet that was there from the first day we moved in and still there when they moved us to a new room ! And they finally moved us to a new room also we had to constantly have our room card updated every two days also the general manager absolutely did nothing to help she actually ignored our situation and said she knew nothing about even though she had said she got an email at ten o’clock the night before from the Asst Manager! We told her that we were looking into checking out and going to another hotel for better service and we felt the only reason she asked to speak to us was because we told the Asst Manager the she ignored us and just wanted to sweep everything under the table !

    David was awesome he greeted us at the front desk and made sure that we finally got taken care of along with the help of Elmosia

    Stayed in June 2023

  • Reviewed: 7 June 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    This was our second time staying here. We love this place. Small and cozy. Great amenities. Staff is very friendly, personable, and professional.

    Stayed in April 2023

  • Reviewed: 20 March 2023

    2.0
    Could have been a lot better
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Waiting in the lobby for an hour before being helped, bedroom sheets had stains, the tv was discolored, the shower had a hole in it with tape covering it

    Stayed in March 2023

  • Reviewed: 4 April 2022

    5.0
    Not a very nice experience overall with my stay - did not feel welcome by hotel management
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The management, seem a bit put out & distracted having to deal with the hotel guests They put me in a handicap room with no shower head that worked probably Had a hose shower head that hung down to the floor with the no way to use right Hotel was a bit run down & overpriced….

    Location was good

    Stayed in April 2022

  • Reviewed: 13 February 2022

    1.0
    Very poor
    • Business trip
    • Couple
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    they didn’t have a room key for us. bed was uncomfortable. it smells bad

    nothing

    Stayed in February 2022

  • Reviewed: 31 December 2021

    10
    My stand was amazing
    • Leisure trip
    • Family with young children
    • Large Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    I like everything

    I like the space and the comfy beds

    Stayed in December 2021

  • Reviewed: 23 October 2021

    10
    Amazing place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was very clean. Staff was very professional and friendly.

    Nothing

    Stayed in October 2021

  • Reviewed: 14 October 2021

    4.0
    Stay was ok very convenient to the places we have to visit
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Did smell on the 1st floor made us very in comfortable. Room was clean but smell was very strong there

    Stayed in September 2021

  • Reviewed: 10 August 2021

    10
    The staff very helpful, nice and attentive
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Could use little more cleaner

    The room very wide

    Stayed in August 2021

  • Reviewed: 14 July 2021

    4.0
    Being that this is a Marriott facility, I expected a cleaner hotel
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room smelled spoiled. The bath room was dirty, there was dried urine around the toilet on the floor and the bath tub was filthy. Over all the housekeeping was terrible

    The front desk lady was wonderful.

    Stayed in July 2021

Showing 1 – 25

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