Was not told it was under renovation. Did not have access to the swimming pool or fitness center. The smell was awful and I had a headache for a good 24 hours.

Size of the room and breakfast

Stayed in March 2024

Although it was due to renovation, the water never warmed above lukewarm

The room was great! Very comfortable and with great amenities. Location was close to the airport. The staff was amazing.

Stayed in January 2024

They charged me for my stay and I still have yet to have my money returned to me. I was paid in full through you before arriving there and there was no reason for them to charge me for anything.

Breakfast

Stayed in October 2023

Comfortable bed, good coffee in lobby, decent breakfast

Stayed in July 2023

Location

Comfort

Stayed in May 2023

nothing really..

location

Stayed in March 2023

Very thin floors separating, there was a large family upstairs from us which could make it very loud. The pool unfortunately was closed.

Full kitchen and 2 bedrooms were amazing. Everyone had their own Tv and it was super clean

Stayed in March 2023

Rooms are a bit small

Nice place to stay for a few nights

Stayed in January 2023

The room was not the cleanest

The room has a patio

Stayed in December 2022

All the maids lining up in hallway and couldn't really get past to get to the lobby

Stayed in July 2022

Too far East of the springs

Beds were comfortable

Stayed in May 2024

One room air conditioning was not working. Also breakfast rating average only.

Rate and location

Stayed in May 2024

So clean an beautiful comfortable beds cute little kitchen an amazing indoor pool

Everything an the room we got had a beautiful view of the mountains

Stayed in March 2024

Staff not attentive when checking in, he acted like he didn’t know what he was doing. When I checked out the different clerk, was on the phone and s couple of people were waiting to check out! I believe customers in front of you should be attended to not someone on the phone! When I checked out ask is there a receipt, oh he said it was sent to your email! Ok…. Well when I got the email, that hotel charged me $10.00 extra for parking!! I am furious….I put the little sign in my window as they ask me too! When I booked this room total charge was $131.00; rounded off!! But I was charged $141.13; I would have disputed the charge but didn’t know as no receipt! This is not acceptable! I am 76 yrs old and on a fixed income!! So why and how can they charge for parking ??????

Stayed in October 2023

We booked through booking.com for a better price, but there was no mention of the $75 a night non refundable pet fee. Also they never cleaned our room or left clean towels.

It was clean and in a quiet area.

Stayed in June 2023

Building wi-if was awful. Shower handle fell off. Call in middle of night with non existent message.

Breakfast. Room cleaning staff was excellent.

Stayed in April 2023

the location isn’t ideal but doesn’t outweigh everything else it has to offer.

We loved having a kitchenette in our room! Great value! Staff were wonderful too. Family friendly.

Stayed in April 2023

I used booking.com to book the room. They said no money was to be taken until we stay at the hotel, then they took the money that day (a week before we to get there), at almost twice the rate quoted. (5 days stay for just under $600 but charged me almost $1K. The money was returned to me, but I had to wait for that money to be returned in, "a few days," when it shouldn't have been taken at all. The rug in the room was filthy. I could not walk in the room without shoes. Floor was sticky and dirty. My white socks turned black on the bottom due to the rug being so disgusting.

Breakfast was pretty good. Fair selection. The staff was friendly. I didn't use the pool but it looked clean and well kept. The room was mostly clean (See below) I am retired, walk with a cane and have a service animal. The staff didn't blink an eye when I bought my 90 pound English golden retriever in the door. I am usually given a bad time at hotels due to Gunnar. I was pleasantly surprised when they appeared to see him as just another customer. Thank You for that!

Stayed in April 2023

Prices of the snacks

Staff was excellent and it was clean just how I like. That is very important to me. Thank you

Stayed in March 2023

I booked for a 2 bedroom suite when I made the reservation online a month prior. We arrived at 7:30pm and was told there was no more 2 bedroom suite available. The front desk staff gave us a 2 queen bed room with a kitchen for a lower rate. No choice but to take it. Would've preferred a 2-bedroom suite.

location, cleanliness, room with a kitchen. My son who is stationed in Peterson SFB for the next 4 years lives very close to the hotel.

Stayed in January 2023

the room I was first given - had a faulty bathroom fan / light and a leaking bathroom sink . —— we were told about breakfast in the lobby although it was a holiday- breakfast was still being served .

I appreciated the front desk help with checking in.

Stayed in December 2022

road work around the facility - not their fault

clean, quiet, good amenities

Stayed in December 2022

We asked for house keeping on the 2nd day no one came had five people in our suite. Needed trash emptied. Also needed fresh towels after requesting had to go down stairs and get towels

The location was ok. The hotel needs updating and more staff.

Stayed in July 2022

My bill after only staying 4 nights was $1610, about $400 a night which is ridiculous. Originally I was supposed to be there for 10 days but had to check out early. The price I was giving on booking.com for the room was not matching up with what they charged me. I also didn’t like the fact that we didn’t get any cleaning service while we were there and I requested it with one of the cleaning personnel and they stated they only clean after a person checks out, which again is ridiculous. After telling her that I would be there for 10 days she said they would come the following day to give me cleaning services to which they never did. Won’t be staying here again. It’s way to overpriced and has hidden fees.

Breakfast was good and location as well.

Stayed in July 2022