Room was too hot -75*f+

Location

Stayed in November 2024

The lighting in our room was not great. There were four of us ladies getting ready and we never found the right light, very dim, even in the bathroom. Bring a lighted mirror or ring light. Elevators are slow and small.

The location was perfect, we were able to pretty much walk where we wanted, Radio City Music Hall, Time Square, 5th Ave, Rockefeller, Broadway. Easy to pick up the subway for JFK, 9/11 Museum and Statue of Liberty. Beautiful hotel, safe location.

Stayed in November 2024

a/c was broken. room was too warm

Stayed in November 2024

Cleaning not consistent. No soap until day three. Water not always replaced. Shower curtain too long....should be shortened.

Location. Cleanliness. Comfort.

Stayed in November 2024

- The hotel is old, which gives it a nice charm, but you can see too much wear and tear for it to be considered a 4-star. - The towels and overall amenities look and feel cheap. - The fact that they charge you 2$ per bag to hold your luggage after checkout is (to me) unheard of and rather disappointing. - Some of the staff, especially the person who checked us in were quite unfriendly and uninterested. - If this hotel was located anywhere else, a 400$+/night rate would be completely ridiculous seen its state. But it’s Manhattan so I guess that’s acceptable there. - The elevators are very busy during peak hours; they are slow and small so if you’re rushing, plan 5-10 extra minutes of waiting time. - Ask for a room as far away as possible from the basement: NYC + old building = potential unexpected visitors climbing up the water pipes.

The location was very fitting for our purposes and I believe it would be also for someone visiting Manhattan for the first time. The room was large by NYC standards and the bed comfortable.

Stayed in November 2024

Cleanliness and location

Stayed in November 2024

Great character. Great location. Really quiet considering on Main Street , and quiet even though my room was next to lift. Good facilities in room - coffee machine, fridge, fresh water every day

Stayed in November 2024

I used to enjoy working on my laptop in the afternoon in Randolph's bar. Now it's closed until 5pm. A hotel of this quality needs a day time bar facility

Location and friendly helpful staff

Stayed in November 2024

It took the staff 4 calls and 3 hours to bring and extra blanket.

The room was clean

Stayed in November 2024

For such a great hotel, your toilet paper was like tissue paper. What was up with the roll?

The Warwick is beautiful and close to Central Park. The rooms are so comfortable, and the staff is always so kind and helpful.

Stayed in November 2024

Nothing

Great location, nice old hotel with history. Elegant rooms

Stayed in November 2024

Very good

Stayed in October 2024

Noise

Location and cleaness

Stayed in November 2024

The lifts were a problem in the morning and early evening…. Lots of people for 3 lifts and many floors.

Location. Authenticity. Very clean.

Stayed in November 2024

As a family we wanted a separate living room and bedroom and the suite we had was perfect . Really spacious with a large sofa, comfy chairs and also a dining table - ideal for our family of four. Only one bathroom but this worked out fine. We found the location to be perfect for our needs , close to Central Park and also to places like the Rockefeller centre, subways and restaurants. Easy to get to downtown. Only negative is that the rooms are a bit on the dark side but I guess a lot of NY rooms would be because the light is cut by nearby buildings.

Stayed in October 2024

Very poor WiFi. Small bathroom either no shelf or space to leave toiletries. On my one bedside locker so no lamp on one side of the bed - couldn’t see to read in bed.

Lovely, well appointed, spacious bedroom

Stayed in November 2024

No room service or on-site restaurant - other than breakfast service. Bar did not open until 5pm daily so nowhere within hotel to get any refreshments during the day. No water machine in reception area or the lobby on 2nd floor. Cheap paper in the bathroom.

Great location, with friendly and welcoming staff. Hotel had a very pleasant ambience and decor. Comfortable beds with quality linen and towels. Felt a safe environment for female travellers. I first visited several years ago but feel the hotel doesn't offer as much as it used to. Facilities somewhat lacking for a 4* hotel.

Stayed in November 2024

I’ve stayed here many times and if you try to check in one minute before 3:00pm they will try to give you a less desirable version of the room you booked.

Best location in NYC.

Stayed in November 2024

Would have liked an option to include breakfast. Breakfast was good but expensive.

Location excellent.

Stayed in October 2024

Bathtub has no extension hose

Nice staff

Stayed in October 2024

I asked for a quiet room so was placed at the back of the hotel, on the positive it was very quiet, no street noise, on the downside the room was very dark...it was a trade off, I was happy with my choice and slept well each night. The light switches beside the bed that controlled all the lights in the room didn't work. The coffee station did not offer tea, only coffee with powdered creamer, paper cups vs. ceramic mugs. The body lotion was thin and not a quality product. These are minor issues, overall I had a very good stay at the hotel and would stay there again.

The location is very good, close to the park, shopping, theatres, restaurants and easy to get to via taxi or metro. I requested a quiet room and was pleased with what I was given, it was at the back of the hotel with no traffic noise. The bed was comfy and housekeeping was good.

Stayed in October 2024

Had to be a contortionist to use the toilet in tiny bathroom . Towels far too small and few . Prices in bar rather high even for NYC

Location great , rooms big with great view of city , beds comfortable and all very clean . Staff very friendly and helpful - from the maids to the doorman and the staff on the desk .

Stayed in October 2024

Air con in the rooms is very loud and not appropriate for a 4 star hotel and needs replacing

Nice bar area with friendly staff - Diane was great ; good safe location

Stayed in October 2024

The fact that A shower separate from the bath does not exist it is dangerous ! The fact that when any guest does shower he does not have A grip to hold ! The toilet is very small !

The location ! The collaboration with the bellboy ! The hotel offers only breakfast as main meal but their recommendation regarding the different possibilities of restaurants around was very helpful and meaningful !

Stayed in October 2024