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Reviews of The Surfrider Malibu

23033 Pacific Coast Highway, Malibu, CA 90265, United States

#3 of 15 hotels in Malibu

Guests' Choice

Review score

Based on 131 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    7.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Relaxing and a nice getaway
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge to actually use or closet to put bags. My car was hit in the parking lot and the staff could not locate on the cameras who did it. That left me pretty upset.

    Proximity to the beach and the room was nicely designed and comfortable

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Nice and very comfortable boutique hotel always again
    • Leisure trip
    • Solo traveller
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    You need to book one of the upper rooms to enjoy the few the others are in a kind of basement but super nice designed . It’s right in the ocean but in the same time on the street so keep that in mind

    Super nice design

    Stayed in April 2024

  • Reviewed: 23 September 2023

    8.0
    Expensive Room on a Busy Road.
    • Leisure trip
    • Solo traveller
    • Upstairs Ocean View Room
    • Stayed 1 night
    • Submitted via mobile

    The room was average size but the bathroom was small. A quiet drink on the balcony is difficult as the PCH is very busy and extremely loud. Despite the room costing $599 before taxes, the hotel adds a Resort Fee of $25 for providing zero resort facilities.

    The room was tastefully decorated, with a balcony overlooking Malibu Pier. There is an open air bar/restaurant on the roof which is very cool.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Lovely hotel and the design details are great. Shoring up every detail in service will keep the place with the highest r
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 3 nights
    • Submitted via mobile

    The property itself was was fine. Minor things that need attention: 1. Room 5, the dresser drawers do not pull/shut easily. 2. Coffee service delivered coffee with cream two days in a row without stir sticks (should have been intuitive when delivering with cream that a stir stick should be included), and one day claimed not to have received a card so we had to reorder coffee. 3. Top Deck-only 1 person to man calls, take orders, and run up and down stairs to deliver food. It made for slow and distracted service.

    The design and and overall aesthetics is completely charming and done well.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    9.0
    Lovely time at a clean, comfortable establishment. Excellent service. Also have a generator came in handing during tr
    • Leisure trip
    • Couple
    • Upstairs Side Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were small, only a small number had views

    Super convenient. Great rooftop scene.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Great introduction to Malibu but not great value for money. Hi for drink on roof but don't stay.
    • Leisure trip
    • Couple
    • Upstairs Side Room
    • Stayed 2 nights
    • Submitted via mobile

    Not sure why the rooms are so expensive. Nice location but rooms are small. Wouldn't return due to price.

    Great location and stylish renovation of old motel. Staff were warm and gracious. Views from roof superb.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Beautiful lovation
    • Leisure trip
    • Couple
    • Upstairs Ocean View Room
    • Stayed 2 nights
    • Submitted via mobile

    Cable did not work and ants in the bathroom

    Beautiful location and rooftop dining and dribjs

    Stayed in August 2023

  • Reviewed: 1 July 2023

    8.0
    Staff we’re really friendly but it was quite expensive for the facility quality
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 3 nights
    • Submitted via mobile

    The busy road, a bit breezy and cold on the top deck

    The bedroom and the view from the top

    Stayed in June 2023

  • Reviewed: 17 March 2023

    7.0
    Loved the fresh flowers, it’s getting a bit tired
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    While you provide complimentary coffee in the morning , you charge for tea. When you’re paying that much money, that seems pretty cheesy.

    N/a

    Stayed in March 2023

  • Reviewed: 20 February 2023

    7.0
    Always love this venue, but new management needs to work on few things.
    • Leisure trip
    • Couple
    • Upstairs Side Room
    • Stayed 2 nights
    • Submitted via mobile

    The front desk staff. They really need better training. Their communication and memory skills were poor. Forgetting details and not sharing correct information to the masseuse. Then they charged our credit cards incorrectly. Front of house is most important! #mostdisappointing

    The restaurant staff and food on the roof deck was superb! Special kudos and shout outs to Chris and John! Love chilling on the roof deck; best view in Malibu.

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    upstairs patio was wonderful
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    location

    Stayed in February 2023

  • Reviewed: 3 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel but a little too expensive for the lack of facilities and the location is by the highway.

    Stayed in October 2022

  • Reviewed: 13 November 2022

    7.0
    Iverall a bit disappointed and underwhelmed by the place.
    • Leisure trip
    • Family with young children
    • Ground Floor Room
    • Stayed 3 nights
    • Submitted via mobile

    The room we stayed in was tiny and next to the car park. There was traffic noise all day and night. We couldn’t open our blinds to see the limited view as there were people walking by and getting in and out of cars and they could see right into our room There was no privacy. For the price that was charged for the room I would have expected a much better environment and experience.

    The decor is nice with a beach vibe. the roof top bar is lovely.

    Stayed in November 2022

  • Reviewed: 3 October 2022

    7.0
    fun quick trip. overpriced for service level.
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    loud noise above our room at night and morning from moving lamps around. called us at 11am to make sure we checked out (is this Motel 6?). Didn’t deliver coffee to room as promised. poor service for 1k per night.

    restaurant/ bar was top notch. good location

    Stayed in October 2022

  • Reviewed: 2 September 2022

    7.9
    Good
    • Leisure trip
    • Family with young children
    • Ground Floor Room
    • Stayed 3 nights
    • Submitted via mobile

    The location in front of the beach is good, but you are in the PCHighway which I didn’t like very much

    The rooftop is amazing

    Stayed in August 2022

  • Reviewed: 16 August 2022

    8.0
    Beautiful boutique hotel, just ashamed the isolation from the noise is not better…
    • Leisure trip
    • Family with young children
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    Due to his location (next to the main road) it is quite noisy from your bedroom and hard to sleep at night.

    The hotel has a lot of charms, very stylish and I loved the fact it’s was small. Fantastic roof top. Very convenient as opposite the pier/ surf beach.

    Stayed in July 2022

  • Reviewed: 19 July 2022

    9.0
    Very relaxing easy to walk to everything
    • Leisure trip
    • Solo traveller
    • Upstairs Side Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit noisy right on PCH

    Location and style , very comfortable beds

    Stayed in July 2022

  • Reviewed: 17 July 2022

    8.0
    Very well appointed property
    • Leisure trip
    • Family with young children
    • Ground Floor Room
    • Stayed 2 nights

    It was not clear to me on the website that the property is across a very busy street (Highway 1) from the beach. Online photos gave the appearance it was on the beach. Staff was great, loved the roof-top restaurant, excellent food.

    Stayed in July 2022

  • Reviewed: 16 July 2022

    8.0
    nice for one or two nights. but over priced
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night
    • Submitted via mobile

    over priced for what it was.

    great location. nice rooftop bar restaurant

    Stayed in July 2022

  • Reviewed: 10 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Upstairs Ocean View Room
    • Stayed 1 night

    Wish the bed was a little bigger, for the price the queen felt more like a double. And I still don't get why hotels can't invest in nicer hair dryers--esp. boutique places like this.

    Location was perfect. Walkable to so many things, especially the beach right across the street. The hotel design was very tasteful, simple, sleek--total Pacific coastal vibes.

    Stayed in June 2022

  • Reviewed: 26 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night

    - There are bushes blocking the lower room's views. Though I understand this is for privacy reasons, it did make the rooms a little dark. - Sometimes felt pushed to have breakfast, lunch & dinner all at the hotel. Which I guess kind of isn't a bad thing as the food is amazing!

    - Friendly staff - Great location - Fab rooftop

    Stayed in April 2022

  • Reviewed: 24 April 2022

    8.0
    great way to access Malibu and Surfrider Beach. very comfortable stay.
    • Leisure trip
    • Family with young children
    • Upstairs Ocean View Room
    • Stayed 2 nights
    • Submitted via mobile

    the pch is noisy

    location

    Stayed in April 2022

  • Reviewed: 7 February 2022

    8.0
    Fantastic Stay in Malibu
    • Leisure trip
    • Couple
    • Ground Floor Room
    • Stayed 1 night

    Nothing. Lovely stay overall!

    Was here for a weekend and we stayed on the ground floor room. The service was friendly and accommodating. The room was fairly small but tastefully furnished. We truly enjoyed our short time here. We tried the rooftop restaurant for both lunch and dinner. Food didn't disappoint. I loved the Thai twist in the ceviche. Drinks were creative and delicious. Would love to stay here again when I'm in Malibu.

    Stayed in January 2022

  • Reviewed: 14 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Upstairs Side Room
    • Stayed 1 night
    • Submitted via mobile

    located in heart of Malibu. great beach vibe.

    Stayed in January 2022

Showing 1 – 25

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