Location, staff and cleanliness.

Stayed in June 2024

The room desperately needed new carpeting. Everything worked in the kitchenette, and it had some utensils. Unfortunately, it was decrepit, and needed to be replaced. I didn't like that the only TV was in the bedroom.

We stayed in a suite on the 11th floor. It was spacious, quiet, and very private, The room had floor to ceiling windows and operable shades. The bed had nice white linens, and was comfortable. We liked the couches in the living area. The cabinet and storage space were adequate.

Stayed in June 2024

The breakfast was too limited to few alternatives of food.

Perfect location from park, clean, nice view, huge glass windows.

Stayed in June 2024

My air conditioning did not work, and I asked someone to come up twice to fix it. It would work for a couple of hours and then shut off again.

I liked the location and the room. I love the floor to ceiling windows. The location was good for where I needed to go. I did enjoy the rooftop bar! The free breakfast was good as well.

Stayed in June 2024

Internet and there is not enough variety for the breakfast

Staff and Location

Stayed in June 2024

The property was not clean. The couch in the entrance was torn and ugly looking. The carpet in the halls were nasty looking.

The bed was comfortable and the room was clean.

Stayed in June 2024

The breakfast had hardly any options for vegetarians.

Staff was helpful.

Stayed in June 2024

We had a pretty nice view, but should've asked for the Citifield view :-). We would like to see the building perked up a bit, by that I simply mean updated.

LOCATION...We were central to stores, restaurants, and of course Citified! We enjoyed our stay. We used Uber to get around, when we had our fill of the local scene.

Stayed in June 2024

The place needs a light renovation, the beds in the rooms are uncomfortable, even very old and unpleasant, although they try to give a feeling of cleanliness. Overall, the hotel is in a relatively fine place. There is an unpleasant smell, probably from the food that we are not used to.

The breakfast at the hotel is respectable compared to the other hotels, maybe it lacks more products such as omelettes and cheeses, there is no doubt that there is an effort and nice dishes in the dining room, thank you

Stayed in May 2024

I found the towel the previous traveler left when the first day I arrived.

the location and the view

Stayed in May 2024

The morning breakfast was sparse and not what I would have expected from a hotel like this. The choices were very limited and the only juice choice was orange juice. There was nothing hot which was ready to eat, the only option was to make a waffle, along with everyone else trying to make one at the same time. There was no room refreshing unless you asked for it, and the lighting in the bedroom was very minimal. The bar on the hotel roof only had two wine choices, red and white, so don't stay here if you want a nice glass of wine! There are no other nearby options either.

I loved the location and its proximity to the Metro transportation system. It is definitely in an area with a lot of Chinese influence, so I enjoyed that. The staff were very nice and accommodating to our needs.

Stayed in May 2024

Booking stated parking, but when we arrived they said it was all taken and that we’d have to park in a mall garage. $28.00 for the 24 hr parking. Pictures make it look a lot more glamorous than it was. Rooms (I paid $336 for a queen suite) overpriced. Location in the middle of a hectic construction zone. Driving through the area is horrible. To be honest the whole part of the city is hectic and horrible drivers

Location to shopping and Citi field was good and close.

Stayed in May 2024

Right next to train line so one can hear trains passing more or less all day, room was facing the shopping centre. $200 security deposit which was unexpected..

Right in the hustle and bustle of Flushing, great for transport links. The room setup inside and decor was nice.

Stayed in April 2024

Breakfast

Closeness to the mall

Stayed in March 2024

Lack of customer service like coldness of staff members

Breakfast was too limited

Stayed in March 2024

We like this hotel.

The location, within walking distance to Citi Field.

Stayed in April 2024

Breakfast has a limited option. Basic American breakfast. Breaded, butter, cheese, no meat, no sausages. As a coffee lover Ethiopian, I did not like the coffee.

The room is cozy, comfy and clean

Stayed in March 2024

elevator was locked on one floor for some time parking was very limited and policies overboard,( it is advertized as having parking main reason we picked... there were 10 spots.... for a whole hotel when family came for hair and makeup all spots were filled already, there was a pole in the middle of the room?? workout room we wanted to use was NEVER opened, we were hassled about bringing coffee out of kitchen room to room across hall( was having hair done for wedding)

convience of breakfast

Stayed in February 2024

Update the lobby or at least upholstery the seats in the lobby Bathroom need some updating Carpet needs to change or deep deep clean Reorganizing the room so there’s a place to sit n eat

Breakfast is good. Though the selection is small nice selections Room furniture is old desperately need upgrading. Especially the lobby, seats are in very sad shape. Too bad did not take any pictures Location is great walking distance to most places

Stayed in March 2024

I was unable to have breakfast due to an early morning flight. I enjoyed my stay, although I found it to be quite far from JFK, which I had underestimated.

Stayed in January 2024

Wasn’t up to expectations based on the online images. No parking was available on property at a reasonable rate.

Staff was welcoming and willing to help.

Stayed in February 2024

Mattress not comfortable. It's a big deal. Hotel most have a confirtsble mattress. It felt like it was sinking in towards the middle.

Location, price, room, rooftop bar,

Stayed in February 2024

Better breakfast, more options would be great!

The location and room are very nice and the price is great!

Stayed in January 2024

I did not get a chance to taste the breakfast but the hotel was nice an close to a mall and movie theater

Stayed in February 2024