Aspen, CO 81611, United States
#12 of 24 hotels in Aspen
Guests' ChoiceBased on 488 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 25 June 2024
Jeffrey
United StatesNice room, clean and comfortable, with a great view of the ski slope. The hotel is obviosly a little dated, but it works. Great pool and hot tub, plus a fire pit for evening drinks. Good bar.
Stayed in May 2024
Reviewed: 16 June 2024
Miri
IsraelIt was a nice stay but they could do better with the maintenance.
The staff - specially the driver of the free shuttle The room was clean
Stayed in June 2024
Reviewed: 8 June 2024
Lizette
United StatesThe pool and hot tub need refreshing
Liked location, lobby room and staff
Stayed in June 2024
Reviewed: 31 May 2024
Jeffrey
United StatesBar closed at 10 pm. Bubbles in hot tub were not working. On our second night the staff couldn't get the fire pit working. Admittedly these were all very minor issues.
Room had nice balcony, great view of the ski slopes, comfortable bed and pillows, and two small refrigerators. Complimentary tea and coffee service in the lobby. Nice bar and restaurant (but focused on barbecue). Very nice pool and a large hot tub. Perfect weather for our visit.
Stayed in May 2024
Reviewed: 16 May 2024
Duncan
United KingdomNo
Stayed in May 2024
Reviewed: 8 April 2024
Rebecca
United StatesRoom was a great size but a little tired compared with the rest of the hotel. Mattress was awful so we didn’t really sleep well at all (creaking very loudly and excessive transmission of movement to the other sleeper). Some of the staff on the front desk could have perhaps been a little more outgoing and friendly. Need another person on at breakfast time in the restaurant as it was just one guy doing all the work (and another guy doing not very much!)
Great bar/restaurant and lovely the lobby with ski lockers for each room. The shuttle was fantastic (note-does not go to Snowmass) and really efficient! Fantastic location! Rooms were very clean.
Stayed in April 2024
Reviewed: 5 April 2024
Deepa
United StatesThe only downside was our room wasn't soundproof. We could hear everything our neighbors were saying.
The location of The Inn and our room was excellent with free to and fro rides to anywhere you want to go.
Stayed in March 2024
Reviewed: 5 April 2024
Steven
United StatesThe property is just aging and needs updates and exterior maintenance. Lots of peeling paint and rotting fascia. The bed is just not comfortable and it is way too low. Reminds me if Ikea college dorm beds.
The location is fantastic of course. Walk right out to the Summit Express lift. The hotel itself needs some updates and maintenance. Rhe beds are not comfortable. Some kind of memory foam mattress on a futon like frame, no box springs. The fold out couch had seen better days and needs replacing. The roon size is good and the rooms have small refrigerators and microwave oven and coffee maker. The ski lockers near the door to the lifts are great! The restaurant is very good and the place as busy every night when we were there. Last weekend of the season. The staff was great on everything. Very helpful and friendly. The shuttle to the airport and Aspen town itself is free and very much appreciated.
Stayed in April 2024
Reviewed: 18 March 2024
David
United Stateslocation and shuttle
Stayed in March 2024
Reviewed: 15 February 2024
Tim
United StatesOlder Building with smaller rooms/bathrooms. Location is 10min (hotel has great shuttle system) from downtown aspen so not a walkable stay.
The restaurant /bar on the property was good value and priced for Aspen, staff was nice and service was good. Great spot to grab drinks before heading out on the town. More family relaxed feel than standard aspen apres.
Stayed in January 2024
Reviewed: 25 January 2024
Seyona
United StatesAll rooms aren’t updated like shown on their website and third party websites. Bathroom was dripping water from the ceiling after showering.
I liked everything besides the two things I listed below.
Stayed in January 2024
Reviewed: 23 January 2024
Audrey
United StatesThe price was more than expected.
Location was excellent and close to all resorts.
Stayed in January 2024
Reviewed: 7 January 2024
Robert
United StatesLocation to lifts
Stayed in January 2024
Reviewed: 5 January 2024
Pane
United StatesNone
Location, staff, uber style shuttle bus
Stayed in January 2024
Reviewed: 13 December 2023
Christensen
United StatesFrom desk Elmer, He doesn't even answer the greeting
Comfort
Stayed in December 2023
Reviewed: 6 December 2023
Ana
United StatesFree breakfast would be amazing, would also love the option of room service
Location was perfect! Right between Snowmass and Aspen. I loved how clean the rooms were every single day. Awesome service!
Stayed in December 2023
Reviewed: 29 October 2023
Lukchanok
ThailandNothing
Big, clean & comfy room equipped with necessary kitchenware. Good for value compare to others in town
Stayed in October 2023
Reviewed: 15 October 2023
Lei
United StatesThe on demand hotel complimentary taxi took us directly to Aspen highland, the place to take the shuttle to maroon bell. However Aspen is def over priced.
Stayed in October 2023
Reviewed: 2 October 2023
Charlotte
AustraliaRoom mates next door were noisy
Breakfast was good
Stayed in October 2023
Reviewed: 4 September 2023
Adarsh
United StatesThe cost and not having complementary breakfast.
The location and accessibility.
Stayed in September 2023
Reviewed: 29 August 2023
Christopher
United StatesHotel concierge was unfriendly — and sour. It seemed as if they were so annoyed at having to speak/interact with guests. No eye contact. Almost hostile.
We ate at the BBQ restaurant several times — and it was superb! The food was delicious. The service was a little slow, but that’s the only complaint.
Stayed in August 2023
Reviewed: 18 August 2023
John
United StatesExcellent restaurant on the premises. Shuttle on demand. Gorgeous location. Very clsoe to airport.
Stayed in July 2023
Reviewed: 17 August 2023
J
United StatesThe pool needs some attention to its stone work and concrete. But it was clean and heated.
Nice location, newly renovated room. Daily maid service
Stayed in August 2023
Reviewed: 4 August 2023
Chisa
United StatesAmenity is limited, no hair dryer, sometimes no wash/hand towel, no bath mat, no glasses or mugs, etc. they only have one layer of thick curtain, making difficult to control sunlight. The in room coffee tastes so bad, no decent coffee cream available. During the regular day time, shuttle service is available, but when it is needed most, it is unavailable.
The lobby is modern and nicely decorated. The room is spacious. The shuttle service is mostly available, although early in the morning it is not available despite their statement in web site. Only 3.5 star restaurant is in the hotel. There is no other option within walking distance.
Stayed in August 2023
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