Getting to your room is a bit complicated

Location and staff

Stayed in June 2024

Rooms too little

The service was exceptional!!

Stayed in June 2024

Room storage for clothes wasn’t great small wardrobe and very shallow drawers

Loved everything about this hotel, every little detail, fizz on arrival, helpful staff, beautiful food and the best location

Stayed in May 2024

Cant sit outside when rainy

Location

Stayed in June 2024

An Oasis in a hot crazy place. Roof pool amazing, love art everywhere in the Hotel, great staff. An interesting layout with lots of facilities, highly recommended.

Stayed in June 2024

Amazing staff, great location and facilities, and great food and drinks. Really great stay

Stayed in June 2024

I think if you are paying a lot for a room breakfast should be included

Lovely room Very spacious and clean Good pool Loved the bar and the bar staff

Stayed in April 2024

What have like a better selection of beer at the bar. Tastes seemed to trend more towards Europeans. Prices were a bit expensive but that was expected.

The hotel was cozy and bright. The location is central to everything and right across the street fromt the beach. The staff was super friendly and helpful.

Stayed in June 2024

Room was small but comfortable.

Wonderful boutique hotel. Comfortable, clean. Great food. And location could not be better.

Stayed in April 2024

Nothing

Lovely hotel, perfect location and the staff are amazing.

Stayed in May 2024

We booked a king room but the staff provided us a double room. Space was limited even though we had an upgrade. We only stayed for the night which was OK.

Location is, not to say, the best thing about this hotel. We only had to walk to check around Miami Beach. Beds are really comfortable, beyond expectations.

Stayed in May 2024

Nothing - perhaps bikes at the hotel were cool

Great location, great atmosphere in this historic hotel, very helpful and friendly staff- especially Akhona from South Africa at the reception. Beach chairs available which is fantastic. Morning yoga which was very pleasant.

Stayed in March 2024

There was NOTHING I didn't like, everything was exceptional!!!

From the warm greeting and quick check-in to the staff throughout the hotel that were anxious to make sure you are enjoying your stay, equated to the perfect stay. From the lobby to our rooms, we found the hotel to be very well maintained, with rooms clean and comfortably laid out. Hotel restaurant offered very tasty food options that were well prepare and served in a timely manner. The hotel bar was well stocked with knowledgeable and capable bartenders. But the best part of our stay was the beach located across the street.

Stayed in May 2024

Nothing

Loved the location and the vibe

Stayed in May 2024

Stayed in a King Rm with balcony - Rooms are small & bathroom fixtures needed some replacing (some rust)

Food, location and service are exceptional - special remarks to the bellman Fritz and Fritznels at the front desk, they went above and beyond!

Stayed in May 2024

Some gym equipment was broken. Rooftop pool area could benefit from being more styled out. Shame about the disabled lift into pool being so visible, it blocked the beautiful views and changed the whole ambience and was never used, Be nice to move it to the side somewhere and brought out when needed. Rooms could use a little uplift TLC ... but honestly, this is nitpicking as I loved it and with these areas addressed.. I would rate stay 11 out of 10!

Hotel is full of character, love all the nooks and crannies around the hotel like the library. Food was great, cocktails fantastic. Staff wonderful, clientele good. The every day jazz music and classy setting topped it off and you cant beat the location - all in all wonderful!

Stayed in May 2024

The staff were so nice. When we said it was our daughter's birthday they gave her a special gift. It made her feel so special! Our AC was not working and as soon as we said it they moved rooms for us. No issues.

Stayed in May 2024

Nothing

Comfortable rooms, charming hotel, great restaurant, great staff and Concierge - Art Barraza and very good jazz shows in the hotel bar every night

Stayed in May 2024

Two buildings were a little confusing to navigate at first. Would recommend requesting to stay on the 3rd floor because you can easily access both buildings.

Location is great and amazing staff. Love the beach chair service provided and made it so convenient. Daily rooftop yoga was a nice. They also provide sunblock on the rooftop pool area.

Stayed in May 2024

People from Valet Parking - no smile -

Perfect location. Very nice hotel with beautiful atmosphere and decoration « belle époque ». Perfect dinner on the terrace. Sidd at the reception was the nicest person we met in this hotel.

Stayed in May 2024

Loved this place! Better service than any Miami hotel I’ve ever stayed in. 5 star service all the way.

Stayed in May 2024

Everything was just wonderful :)

The Betsy is the most amazing hotel on South Beach, with incredible staff who made us feel so welcome, the vibe is like you are part of the family. The food is simply outstanding with fabulous cocktails and live music. I can highly recommend trying The Alley pizzeria for the best pizza's on South Beach with service to match. We can't wait to return again.

Stayed in May 2024

Wonderful hotel, with a unique atmosphere. We loved the live music in the evening, the art deco decor, and the excellent breakfasts. Beach and roof top pool were also great. Excellent location on Ocean Drive. Staff went above and beyond to make us feel welcome.

Stayed in April 2024

Nothing. Loved it.

Loved this hotel. Great location. Lovely room, friendly staff and very stylish

Stayed in April 2024