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  5. Reviews of The Betsy Hotel, South Beach

Reviews of The Betsy Hotel, South Beach 5 stars

1440 Ocean Drive, Miami Beach, FL 33139, United States

#18 of 212 hotels in Miami Beach

Guests' Choice

Review score

Based on 966 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 27 October 2024

    8.0
    Very comfortable and great library .. food good but overpriced .
    • Business trip
    • Couple
    • Superior King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The hot pool on the roof ! V unhealthy !

    The environment and the quiet room.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Wonderful
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful location. Grand 1940s hotel. A little old around the edges - but that’s part of the charm. Polite and helpful staff. Great breakfast menu including breakfast cocktails. Straight across from the beach. A must stay.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    No shower pressure.....

    Classy hotel with charm in abundance, best location in Miami. Rooftop pool feels very special

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Amazing
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Staff was very friendly. As hotel was not full, they offered early check in and late check out without extra charge.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    great place to stay, work, relax.
    • Business trip
    • Couple
    • Superior King Suite with Balcony
    • Stayed 4 nights

    not enough storage for clothes. had to live out of the suitcase.

    Great location

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Suite
    • Stayed 3 nights
    • Submitted via mobile

    All

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Perfect Miami Beach Location
    • Business trip
    • Couple
    • Superior Room with Balcony
    • Stayed 4 nights

    It is in a quieter end of Ocean Drive and a short distance from the beach. It truly feels like a holiday.

    Stayed in September 2024

  • Reviewed: 5 October 2024

    10
    Heaven
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff, hotel immaculately kept Position on the ocean perfect

    Stayed in October 2024

  • Reviewed: 30 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Suite
    • Stayed 2 nights

    Only real complaint is that there are no hooks in the bathroom to hang towels which is a tad inconvenient.

    Staff was amazing and the restaurant was outstanding!!! Kudos to the Chef - Love that they have some amazing Jazz music playing every single day and the whole ambience of the hotel was just a dream! This is an absolutely wonderful hotel that I will be sure to visit again!!!

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    Would definitely come back.
    • Leisure trip
    • Couple
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Really like the stuff they really took care of my wife and I especially on our last day out. We had a little bit too much of spirits.🤣

    Stayed in September 2024

  • Reviewed: 29 September 2024

    8.0
    Perfect for a Miami Beach stop off experience in a quiet place
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled of mold, the AC was very loud and the beachfront view from my room was not exactly a view with the arches in front of the window. I would have described as partial beachfront view

    Its on the quiet end of Miami Beach and the building is very characteristic. Its comfortable and charming.

    Stayed in July 2024

  • Reviewed: 22 September 2024

    10
    Amazing. Staff brilliant. Character next level.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    So much character. Loved the original build mixed in with the new. Absolutely love this hotel.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Relaxing beach holiday in Miami
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel had a problem with the WiFi and TV which the Andrew went to great pains to resolve.

    The staff were really helpful particularly Andrew and Art. The hotel is only 1 min away from the beach and the hotel provides beach deck chairs and umbrellas. The room was really comfortable and had a balcony with a slight view of the water. The roof top pool was well maintained with a bar and the water temperature was perfect.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Loved the art, library, breakfast, gym and pool
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    I loved the home from home. Library, gym. Rooftop pool and beach

    Stayed in August 2024

  • Reviewed: 6 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    roof top yoga with Neil is top ! thx

    Stayed in August 2024

  • Reviewed: 3 September 2024

    10
    Iconic experience!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The room was a little loud and dated.

    Superb location for both the beach and every attraction on the Ocean Drive. The hotel has character - we loved the jazz in the evening, the reading room in the afternoon, the rooftop pool in the evening, and of course the Orb (and the overall design). The staff were amazing: special shoutout to the cleaning staff - as soon as we put the "clean the room" sign, it was taken care of! Loved our stay in the not-so-busy season.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to dislike.

    Well beyond our expectations , starting from z location to the wonderful Staffs. Evien the bell man, Cheerful and welcoming receptionist Mario , Aziz at z restaurant , Staffs at z pool and the beach made our stay excellent and very difficult to leave.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Great place to stay.
    • Leisure trip
    • Couple
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Musky smell in the room.

    Staff was incredibly friendly.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Betsy has a Perfect location on South Beach and has the best porch to have a drink and do some serious people watching.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are small, which we knew. We missed to be able to hang clothes up in the bathroom - way more hooka needed there aswell as in the actual room. The cleaning was sometimes as late as 3-4 pm. Also, a turn down would be nice considering the rate 😆. It’s also a shame to not have freshly squeezed orange juice for breakfast.

    The location The art The building The Porch The ambiance

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Historical place in the middle of South Beach
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The atmosphere

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Perfect location and great ambience
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    One tv didn’t work. Shower was also a bit hard to operate. Expected the room to be a bit bigger judging from the published fotos.

    Location. Ambiente

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Old hotel

    great location

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Lovely two night stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Rooms were very small. There were a few niggles. Eg when we arrived the safe in one of our rooms didn’t work and nor did the tv in the bathroom. Both were fixed promptly but I was surprised these things aren’t checked before the room is handed over. The beach service is not smooth e.g on day one we were only given 4 chairs even though we were a group of 6 and had booked a double and quadruple room. I queried this and they eventually gave us 6 chairs but showed us the information from the hotel is that all rooms except suites can only get two chairs. I didn’t bother asking for 6 chairs after this as it was too much hassle. Day 2 at the beach they had run out of towels when we came to the beach at 3.30pm. We were there for two hours at the beach and no new towels came. I was left wondering if the Betsy would be better operating their beach service themselves rather than contracting it out. Beach service hours are also short (ending 5.30pm) which surprised me as with children it is often safer/ wiser to go to the beach later when less hot.

    I loved the Betsy, I liked it more the more I stayed there. The positives included jazz in the piano bar which was my favourite thing, the lovely and helpful staff, eg Fritz helped us with our luggage and lent us a bucket and spades for our children for the beach, two great pools, lovely toiletries in the rooms and at the pools, the beach, the chocolate gift they left in the room for my daughter for her birthday, yoga on the rooftop, the gym.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Price

    Location

    Stayed in August 2024

Showing 1 – 25

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