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Reviews of Staybridge Suites Charlottesville Airport, an IHG Hotel 3 stars

3060 Laurel Park Lane, Charlottesville, 22911 VA, United States

#14 of 45 hotels in Charlottesville

Guests' Choice

Review score

Based on 305 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Was still somewhere we might stay again due to the good things we liked.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Hearing Accessible, Full Kitchen, Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The coffeemaker wouldn’t drip so couldn’t have coffee. The shower body wash was empty and the shampoo watered down. We didn’t ask staff to fix those things since not too big of problem. The breakfast on Sunday ran out and we had to wait ten minutes for sausage and eggs. It was 8 am on Sunday and busier than 7 am on Saturday. My husband wasn’t a fan of the turkey bacon on Saturday breakfast. It was no fault of the hotel that the power went out at 8 pm Sunday due to bad weather. It was still out when we left at 9 am Monday so there was no breakfast or warm showers in the dark. It would have been nice if they would have given us a credit on the bill of maybe $25 that we paid for eating breakfast somewhere else.

    The room with a full kitchen and very comfortable beds and pillowcases with embroidered “firm” and “soft “. We’ve never seen that before. I loved the vegetable frittata for breakfast on Saturday. Never seen that before.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Waiting

    Slaps

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Super comfortable bed , the staff front desk at checking inn super attentive, clean place 9/10 The included breakfast is a +10 very fresh and a lot of fruits

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite, Hearing Accessible, Full Kitchen, Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The length of walking to get to my room

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Check this out! Update your policies!
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds, Full Kitchen, Sofa Bed, Living Space
    • Stayed 2 nights
    • Submitted via mobile

    Just a few things. In your description of policies and facilities you need to include in that, that there is a 20 dollar discrepancy charge that HAS to be collected per credit card. Also, that there is a 50 dollar damage deposit per night that needs to be included in the description. Another things is you need to start listing the pet fees on here as well! Last but not least, updated your info for directly to the hotel because we caller about all these questions and we got told complete opposite of all the info we were given when we arrived! Also I messaged you all a week prior to coming trying to get info for all these issues and NO ONE replied back so we had a huge problem when we arrived because of none to very little communication

    Staff was friendly and it was clean and so quiet.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    8.0
    Satisfied
    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Billy from the Front Desk was such a nice person, very diligent, attentive and respectful.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like how the shower area with the shampoos and shower had build up and hair in the shower. I work for a hotel and those are things I look for when I stay at other hotels.

    I loved the room it was so beautiful. My next visit I plan to come back and stay. I love the set up of the room, the bed was so comfortable…I almost felt at home.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't as good as previous visits. No juice as machine was out of order.

    Good Location and spacious room.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Overpriced

    Location

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Honestly I can’t think of anything to complain about this place was really nice to me much appreciated.

    I really enjoyed the breakfast definitely top notch, the staff was the most friendly I’ve ever encountered at a hotel in a long time. The place was beautiful gave a home vibe. Room was very clean and quiet I would most definitely recommend to anyone to stay.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was over chlorinated

    Size, amenities

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Mobility Accessible Roll-In Shower, Full Kitchen, Sofa Bed
    • Stayed 4 nights

    They have a free washer and dryer area available, however it needs to be serviced ! I had to dry my clothes 4 times and they still were damp.

    There was plenty of parking, the front desk staff was great! We stayed in the handicap double queen with sofa suite and it was prefect for my family and husband who uses a wheelchair!! We stayed for 4 days and the free breakfast was a pleasant surprise.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Very pleased - Exceptional.
    • Family with young children
    • Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    So minor - not worth mentioning.

    1st - Jamel @ Front Desk 2nd - private bedroom 3rd - full kitchen

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Thie staff here is exceptional...very attentive and professional....will definitely come back...thank you for a wonderful stay.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    10
    Wonderful and would definitely stay again!!
    • With a pet
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds, Full Kitchen, Sofa Bed, Living Space
    • Stayed 1 night
    • Submitted via mobile

    The elevator wasn’t centrally located.

    The breakfast was delicious and more than we expected. Spacious room, very clean and location was convenient!

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible, Full Kitchen, Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Exceptional decor and breakfast

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Perfect hotel staff, very friendly and helpful!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The closeness and the transportation to the airport!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Good breakfast
    • Leisure trip
    • Couple
    • Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was lumpy

    Good breakfast

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Place was very nice very kept very clean workers was very pleasant

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds, Full Kitchen, Sofa Bed, Living Space
    • Stayed 1 night
    • Submitted via mobile

    I think the breakfast is a bit underwhelming. A lot was prefab. All plastic ware was used. Limited choices in bread and toppings. No salad, like tomatoes, cucumbers, etc.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Shower pressure was a little low, kitchen area could have been cleaned better.

    Beds were very comfy, breakfast was great, happy hour was very nice

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Charlottsville visit
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Convenient, free shuttle to airport was great, bed was comfortable & shower good.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    10
    Overall was good with the exception of the breakfast.
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 1 night

    The food at breakfast was bland. The waffle machine AND the juice machine were BOTH out of order. The selection was very limited and not filled until close to ending time when we already leaving.

    The rooms were clean & very nice. The pool wass nice, too. The staff was friendly and helpful.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    I was well Satisfied.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t see anything that I did not like .

    Breakfast good

    Stayed in June 2023

Showing 1 – 25

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