14 James P. Murphy Industrial Highway, West Warwick, RI 02893, United States
#1 of 3 hotels in West Warwick
Guests' ChoiceBased on 75 hotel reviews
7.8Cleanliness
8.5
Comfort
8.1
Location
8.1
Facilities
8.1
Staff
8.3
Value for money
7.5
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 20 June 2024
Kim
United StatesThe room was very nice. The mattress was not. Remember, folks come there to SLEEP. Personally, I don't like a firm mattress. My wife & I are older. We try to stay in better hotels because they have better mattresses.
Overall very good experience, we would stay there again. Front desk was helpful.
Stayed in June 2024
Reviewed: 10 June 2024
Dianne
United StatesOur bathroom sink was clogged and had to wait until til the next day to have it fixed. There wasn’t a full roll of toilet paper in the bathroom and we only had two bath towels. The sink/vanity area was very dark. There was no overhead light, only a backlit mirror over the sink which made the area very dark. There was a wooden tray on the sofa which was all stained and looked dirty.
Lobby area and breakfast were both nice. The lobby staff were all very pleasant
Stayed in June 2024
Reviewed: 7 May 2024
Louise
United StatesThere was no soap in the bathrooms and we needed to ask for additional towels. Everything was provided quickly.
Great breakfast buffet. Facility was clean. There was ample parking. Quiet location. Beds were very comfortable. All staff were very helpful.
Stayed in May 2024
Reviewed: 27 April 2024
Melvin&anna
United StatesGood.
Stayed in April 2024
Reviewed: 26 March 2024
Wendy
United StatesPrices of bottle soda at front desk is high $
When you he sliding door of the shower got broken the asked if I wanted to go to another room on the same floor and when I said yes they did move me without any problems
Stayed in March 2024
Reviewed: 3 January 2024
Lauren
United StatesI felt like the bathroom wasn’t properly prepared for new guests—there wasn’t enough toilet paper for a nights stay. Also, the heater unit rattled—the plastic grill was broken, so it caused a rattle.
Affordable
Stayed in January 2024
Reviewed: 7 December 2023
Riyoshi
United StatesNo housekeeping until day 7 of a stay is unreasonable.
Convenient to the interstate, breakfast every morning and spacious room.
Stayed in November 2023
Reviewed: 12 November 2023
Scott
United StatesIt was somewhat noisy outside the room.
The room was great.
Stayed in November 2023
Reviewed: 24 September 2023
Yaznie
United StatesLow lighting. Room a bit warm and ac was iffy.
Economical and close to location I needed to get to.
Stayed in September 2023
Reviewed: 20 September 2023
Joseph
United StatesBreakfast was nice but a little disappointing in terms of the main items offered.
Stayed in September 2023
Reviewed: 11 July 2023
Cheryl
United StatesThe lady the runs the desk. She’s always nasty to me when I come to visit my grandchildren
The location and the bed is comfy
Stayed in June 2023
Reviewed: 7 September 2022
John
United StatesBathroom layout
Good but lacking variety
Stayed in August 2022
Reviewed: 27 August 2022
Enza
United Statesthe patio, elevator and laundry room could use some sprucing up.
Location was excellent it was very clean, that's very important to me.
Stayed in August 2022
Reviewed: 26 August 2022
Matan
United StatesThe hot tub was not working and the staff was not just kept saying it would heat, which was obviously not the case. I had chosen the hotel and paid extra specifically to have the hot tub Sank into center of bed, no support.
Breakfast was fine. Room was clean.
Stayed in August 2022
Reviewed: 12 July 2022
Cheryl
United Statesthey were doing construction and failed to mention that
I’ve been there many times
Stayed in June 2022
Reviewed: 27 April 2022
Mary
United StatesUnder renovation so unfair to criticize
Room was completely redone
Stayed in April 2022
Reviewed: 23 February 2022
John
United StatesTelevision offerings were not very good. Buffet breakfast was okay, but nothing special. However, the staff was great, the common areas and rooms were very clean and comfortable, and the price was decent.
Stayed in February 2022
Reviewed: 7 February 2022
Renee
United StatesThe breakfast was not much but fresh.
The couches in the rooms with the trundle beds are great!!!
Stayed in February 2022
Reviewed: 22 January 2022
Lormeus
United StatesOkay, the eggs were watery, and the sausages were cold.
Stayed in December 2021
Reviewed: 31 October 2021
Darren
United StatesThe shower area needed some work on the wall and caulking etc that were showing their age and needed repair.
They had a nice hot breakfast spread that looked delicious, but we were late leaving and unable to stay for it.
Stayed in October 2021
Reviewed: 13 September 2021
Maria
United StatesBottleneck at the single microwave at breakfast. No hot foods at breakfast.
Quiet, but convenient location just off I-95. Nice staff. Had an easel by the front desk showing things to do, including WaterFire in Providence. When I noticed it, the front desk agent helpfully advised where we could find free parking at the event.
Stayed in September 2021
Reviewed: 18 July 2021
Leeming
United StatesLinens were only changed every 3 days but ours didn't get changed until the fourth day after complaining to the front desk
It was quiet and the breakfast was sufficient
Stayed in July 2021
Reviewed: 13 July 2021
Rita
United StatesA new mattress in the room we were in. It was very uncomfortable. Requested clean towels and never got them.
Location was excellent. Did not use breakfast. We went out for a full breakfast.
Stayed in July 2021
Reviewed: 16 May 2024
Michael
United StatesOne of the beds in our room was leaning. We didn’t have Wi-Fi until two days before we left and that’s the whole reason I booked this hotel because it had the pool and free Wi-Fi refrigerator didn’t work so I had to request a new refrigerator to be put in and then that one was freezing our drinks, and the housekeeping ladies vacuumed my phone charger and I was told that there was nothing they could do about it
The hot tub was pretty good
Stayed in May 2024
Showing 1 – 25
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