Room #228 The plumbing worked fine BUT the entire sink water handle rotated when trying to turn it for hot, or cold water. Kind of had to hold the base while turning the top. Shower had similar issue and a very small portion of exposed copper pipe. Not terrible. The toilet struggled to flush every time. that was kind of terrible.

Location was convenient to the airport, which also means the "occasional" sound of airplanes overhead. Nothing terrible IMO. Convenient to my work location of New Albany with many options to eat or shop nearby. Suite was spacious and very comfortable and clean. Included amenities were good. Kitchenette is nice.

Stayed in May 2024

The room did not cool off like we wanted. It didn't get cold in there at all, as it should of when we turned the thermostat down. I like a cold room when sleeping and that made it rough. Patio furniture was covered in bird poop etc. Couldn't sit on any of it.

The staff was amazing. The building was clean. The room was clean. Didn't run out of hot water during shower.

Stayed in May 2024

Separate seating area with couch, desk, kitchenette. Separate toilet and sink areas. Clean hotel. Quiet.

Stayed in May 2024

In the night the room light was too soft for me, I would take care a bit more about room cleaness

The location in a green area where it was possible to do jogging, breakfast essential but fine, silent room, tents very performant. Room was very big.

Stayed in April 2024

Ceiling in room needed cleaned. Bathroom ceiling needs painted. Some burn marks on table and sink.

Good location.

Stayed in April 2024

I don't like carpet in hotels it's gross Air/heat was windows unit and difficult to remain comfortable Breakfast was okay

Close to several things such as gas station, food, shopping etc Room was large Room was clean

Stayed in April 2024

nothing

location and comfort

Stayed in March 2024

The breakfast was okay. There wasn't much variety and the eggs were definitely overcooked. But the facility was clean and well stocked.

The hotel was very convenient for our stay. The room was wonderful with lots of space and was very comfortable.

Stayed in April 2024

Nice location! Friendly staff! Good breakfast buffet!😊😊😊

Stayed in March 2024

I didn't like that I had to get into the shower to turn it on because the knob is on the opposite wall of the sliding shower door. There wasn't much storage space for luggage and clothing.

I loved how inviting the inside was upon arrival. Every staff member I came across was friendly, accommodating, and so nice! I loved the smell upon entering the room, it smelled clean and fresh and made the room look even better! No issue with anything being dirty or looking worn or anything.

Stayed in March 2024

Little pillows on the bed

Front desk

Stayed in March 2024

Close to CMH airport, clean, comfy. Nice fresh melon for breakfast. Shuttle drivers friendly and helpful.

Stayed in February 2024

It was cold next to the AC/heating unit on the wall and you could hear the noise from outside as if a window was open.

The bedroom is very spatious!

Stayed in January 2024

Nothing

Friendly staff, clean and quiet rooms, airport shuttle, parking at hotel

Stayed in December 2023

The curvy road

The large rooms and extra sleeping couch

Stayed in December 2023

It’s a new property or looks like it is. The staff were all wonderful and very helpful. The rooms were spotless and very comfortable.

Stayed in December 2023

Shower did not work

Location

Stayed in December 2023

N/a

Clean and close to everything

Stayed in December 2023

My room was sometimes too cold.

Nice location, close to airport and city center. Clean rooms, with good amenities, staff were nice and 24 hour tea or coffee in the lobby and rooms.

Stayed in December 2023

Close to airport. Shuttle driver was excellent. We only stayed overnight to sleep and left early next morning.

Stayed in November 2023

I wish it was a reusable glass instead of a paper cup.

Arrived late at night. There was a misunderstanding in the explanation, but the staff responded flexibly.

Stayed in October 2023

Stayed for OTEC 2023. Drive to Downtown was little hectic.

Breakfast served too late for me to eat there. but Comfort was great.

Stayed in October 2023

So it was a king suite with a pull out bed. The bed was under the couch, which was cool, but took us a while to find it. Front desk should mention where the "extra" bed is. Also, having an extra bed, there was no extra pillows or covers. Had to go to front desk to get a blanket.

The room was big and nice to have a kitchen! Bathroom and shower space had plenty of room for multiple people to move around and get ready. I was asked at the front desk if I wanted a first or second floor room. I like having the option.

Stayed in September 2023

A continual buzz of freeway traffic. A very small and short toilet!

Clean. Spacious rooms. Nice breakfast.

Stayed in August 2023