410 North Dearborn Street, River North, Chicago, IL 60654, United States
#38 of 181 hotels in Chicago
Guests' ChoiceBased on 596 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 27 September 2024
Michiganguy
United StatesThe room was a bit small and parking was very expensive at $58 per night. But neither was out of line with the downtown location.
Staff were absolutely outstanding. Location was perfect for our interests. The room was clean and the bed was great.
Stayed in August 2024
Reviewed: 24 September 2024
Mike
United StatesRob at the Bar and Rachel at the front desk were exceptional, Rob greeted us every night at 5 pm with good Info on the City. Where to go and experience. His personality and social skills were excellent. He made some good craft cocktails as well. He started off our nightly journeys with upbeat stories about the city. And just made that part of the hotel a fun spot to hang out !
Stayed in September 2024
Reviewed: 23 September 2024
Ma
Saudi ArabiaClean and comfortable bed
Stayed in September 2024
Reviewed: 16 September 2024
Veronica
United StatesEverything was nice
Stayed in September 2024
Reviewed: 9 September 2024
Elsa
PortugalNothing
Everything great
Stayed in September 2024
Reviewed: 9 September 2024
Ying
CanadaBreakfast
Location and staff
Stayed in September 2024
Reviewed: 8 September 2024
Carmen
United KingdomThey were very helpful
Stayed in September 2024
Reviewed: 1 September 2024
Claudia
ItalyStaff could have been more friendly, they rushed in giving information, without adding interesting details.
Very central location in Downtown-North River. Elegant and huge lobby, we stayed in the same room as in San Diego’s SpringHill suites (2 queens bed + 1 sofa bed, large windows).
Stayed in August 2024
Reviewed: 1 September 2024
James
United StatesNothing
Location
Stayed in August 2024
Reviewed: 1 September 2024
Melissa
United StatesThe staff were extremely friendly. Location was perfect for us.
Stayed in August 2024
Reviewed: 29 August 2024
Carol
CanadaPaying extra for valet parking was worthwhile, but did not expect to have to.
Loved the location!! Super close walk to the Pier, Millenium park and food.
Stayed in August 2024
Reviewed: 29 August 2024
Feras
JordanNo facilities
Good location
Stayed in August 2024
Reviewed: 22 August 2024
Trivedi
United StatesExtended Elevator wait times, door closing on us right away.
Location, breakfast, staff, easy parking
Stayed in August 2024
Reviewed: 20 August 2024
Ann
IrelandBreakfadt staff were very nice but breakfast finished very early, 9.30 am I think.
Very flexible. Staff allowed esrly check in and out at extra cost.
Stayed in July 2024
Reviewed: 15 August 2024
Christy
United StatesBeds were so small I thought I was going to fall off. Desk staff was friendly but not knowledgeable about Chicago city stuff. Price was horrendous but not unexpected.
Breakfast was adequate. Location was great.
Stayed in August 2024
Reviewed: 15 August 2024
Franklin
Trinidad and TobagoFirstly I loved the ambience of the hotel itself. The room definitely met my expectations and the view was amazing especially at night. The location is definitely a great one. The breakfast had a great variety to choose from which was perfect. The staff was always willing to assist in any way they can. Definitely will return, 10/10 would recommend
Stayed in August 2024
Reviewed: 12 August 2024
Sooter
United StatesOur chicago stay was outstanding. Very happy from our breakfast, to our rooms, to the friendly staff. If we come back to the city, we would definitely book a stay here again. Thank you for making things so comfortable.
Stayed in August 2024
Reviewed: 10 August 2024
Shandra
United StatesCheck in process. A lot of people checking in after 4:00. Some of our rooms were not available. I was put on a list because my room wasn’t available. Waited in the lobby. After almost an hour I went back up to the desk to check if the room was available. It was available but no one had texted to let me know. Not sure how long I would have waited if I had not gone back up to desk. Requested extra towels when booking but had to request again.
Location
Stayed in August 2024
Reviewed: 10 August 2024
Monica
United StatesThe property was clean and rooms were spacious and had everything we needed. The views from the corner suite on the 20th floor were amazing! The staff was accommodating and made us feel welcome. Breakfast was awesome with a huge variety of breakfast foods and beverages.
Stayed in August 2024
Reviewed: 29 July 2024
Chris
United StatesEverything was fine in my opinion
Everything. The View from the room, the location, very clean, affordable, staff was professional and loved the room. When I come back I will definitely be booking at SpringHill Suites Chicago!
Stayed in July 2024
Reviewed: 22 July 2024
Williams
United StatesThe wait for the elevator was a little long at times.
Staff was excellent, we had a terrific view, beds comfortable, lots of space, convenient to everything, parking attached.
Stayed in July 2024
Reviewed: 22 July 2024
Jeanette
United StatesThe elevator was extremely slow. We were on the 9th floor and had to wait over 5 minutes each time an when it finally arrived, the door opened and it was usually full and then we had to wait again.
The location was great. The breakfast was mediocre. Not everyone likes or can tolerate spicy sausage. No potatoes, had the same food two days in a row. It was tolerable. Staff very friendly and needs were met. The bar service was excellent and the food I ate was great.
Stayed in July 2024
Reviewed: 19 July 2024
Sandro
United StatesParking prices a little high.
Front desk very friendly! Thanks to all front desk people!
Stayed in July 2024
Reviewed: 18 July 2024
Rūta
NorwayVery nice, clean hotel in the perfect location. Everything was working and hotel staff was very helpful.
Stayed in July 2024
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