Not much space to leave suitcases in the room. The hot water in the lobby for tea/hot chocolate needed to be hotter. The coffee was typical American brewed coffee (not great).

Room was good & very quiet. Excellent breakfast with a range of choices. Good location for many tourist things & right at a subway station for easy access to more distant sites. Easy Walking distance to Times Square, the High Line, Empire State Building, shopping and longer walk to Central Park.

Stayed in September 2024

Nothing specific.

The staff was very friendly and helpful.

Stayed in September 2024

Room was on the smaller side. Bathroom was also small. Air conditioner was very noisy.

Great location. Close to so many popular areas. Subway station for route number 1 was just 50 metres away. Views from our room were fantastic. Staff were very friendly and helpful. The breakfast was very good. Good selection of food. Room was clean and comfortable.

Stayed in September 2024

I felt the room was quite small for the money. The bathroom was quite small too and I was struggling to move without hitting myself to the wall in the shower.

The location of the hotel is in a good place, you can reach Times Square, Edge observatory and the Empire state building with a short walk. The view from the hotel room was splendid, especially in the night.

Stayed in August 2024

We had a Queen Room for 4 persons. Room was too small. Beds were very narrow. The airconditioning is extremely loud. And instead of cooling it was heating the room.

Nice hotel. Very central. Very close to subway. Very clean. Very friendly staff. We got a room on 43rd floor. Stunning view on the city. Many reviews were very negative about the availability of the lift during breakfast. But we had absolutely no issue at all.

Stayed in September 2024

The breakfast included too many processed food options including suspicious-looking scrambled eggs etc, so it was a bit difficult to find non-processed food options, especially as many other international guests also felt the same (e.g. they ran out of bananas). I was surprised to see this at a 4-start hotel.

The location was excellent, with a mesmerising view of Manhattan's skyline from my room (36th floor). The staff was very friendly and helpful. The room was very clean and nice.

Stayed in September 2024

Breakfast room is horrendous. Also the breakfast could need some love. Too many people in a room small too loud room.

Stayed in September 2024

The size of our room (for 4 people) was very limited. In our case (3 people + luggage) it worked, but I cannot imagine how 4 people (+ luggage) can manage it.

We enjoyed our stay very much. The location of the hotel is optimal, the breakfast was ok, and the staff is very friendly and helpful. The view from our room in the 33rd floor was really great.

Stayed in August 2024

Room pretty small, probably normal for NYC.

Central to lots of attractions

Stayed in September 2024

The sliding doors to the bathroom meant you couldn't close it properly. The room didn't have enough space for our luggage. Sometimes we had to wait a long time for the elevators.

We loved the breakfast! Really great choice of food every day. The bed was very comfortable and the hotel is near the subway so very conveniently located.

Stayed in September 2024

Nothing

Location was great next to metro line 1 can get you upstate or Brooklyn in notime. Also the view from the room is awesome.

Stayed in September 2024

Everything was perfect. Perfect location, felt very safe there. Everything was close. The only problem was the TV cause it didn’t work so we couldn’t use it.

Stayed in September 2024

The rooms are a little small .

The location is great and the staff was always kind to us.

Stayed in September 2024

later closing for brekky

A bit crammed at breakfast, too many people trying at the same time

Stayed in September 2024

The room is smaller than advertised, some parts were broken, noise from the hall (the room door had like a cm hole between the door and floor).

Great location, amazing view (39 floor), clean.

Stayed in September 2024

Good breakfast - well organize. Friendly, helpful staff. Nicely designed room. Location ,location, location

Stayed in September 2024

Bathroom fan is a little noisy and you can’t turn it off. All rooms are close to the elevators so you can hear people coming and going.

Excellent location in midtown Manhattan. Breakfast had limited options but able to pack food for later. Big bed. Excellent shutout blinds

Stayed in September 2024

Great location friendly staff . Fantastic night views.

Stayed in August 2024

The room is quiet small and the bathroom door was difficult to close it

The position is ideal to visit upper and downtown…there is a metro in the same street and many restaurants (korean cuisine) mostly The breakfast is fine, but there’s not so much fresh fruits.

Stayed in September 2024

Nothing to add really

Excellent location in the heart of everything. Walking distance to major touristic landmarks and great view from top floors.

Stayed in July 2024

Breakfast was not great.

Very clean, we got an upgrade great window view of city. Easily accessible location

Stayed in September 2024

I only stayed for one night, so there’s not much negative to add. The only thing I would mention is that this is New York so the hotel is on the pricey side, but overall, it was a positive stay.

I arrived very early from my flight in the morning. As it wasn’t yet time to check in, I was able to leave my bag with the bellman and check in later at night. The hotel’s location was convenient, and I found the room décor cute. The shower was also great, with perfect water pressure. The room itself was spacious, and I loved the personal touch of seeing my name on the TV screen—small details like that never fail to make me smile. The hotel has ample plugs which is a great convenience along with USB chargers, which can be a rarity in some places. It made a big difference after travelling. Breakfast was good. There was a wide variety of options, and the kitchen was fully stocked.

Stayed in September 2024

NA

We had a very comfortable stay at Springhill Suites by Marriott. Staff are excellent, starting from Evan in Reception, Anna & her Concierge colleague from Georgia - big thanks to both - and the breakfast friendly and efficient. We had a room on the 32nd floor, with excellent views over the South Manhattan with the One World and Liberty. Bed was very comfortable. Breakfast was fresh and plentiful. There are 4 lifts and we have never had to wait long, even at peak times. There is a gym but we have not used it, walking around NYC all day was excercise enough. Hotel are organised to store cases if you arrive before checkin time or you leave after checkout time. They have arranged a transfer for us to JFK and their driver has worked wonders to beat the traffic and get us there in time, thank you. The location is good, street is lovely and green, with many florists. Metro just at the foot of the building. Concierges very helpful and knowledgeable of the various sightseeing package offers, so it was worth talking to them as we have got a bit confused by the multiple offers we had found on the internet while preparing this trip. We have enjoyed our stay and we recommend this hotel if you plan to stay in Manhattan.

Stayed in September 2024

Smallness of room

Stayed in June 2024