49097 Alpha Drive, Wixom, 48393, United States
#5 of 6 hotels in Wixom
Guests' ChoiceBased on 78 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
8.4
Staff
8.2
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 23 July 2024
Haley
United StatesBreakfast could have been better. Especially if you have picky eaters eaters (we hadn’t ever stayed somewhere that didn’t have either waffles or pancakes). Most days the eggs had spinach or kale etc in them.. with no plain eggs. Only had bacon one day- the rest of the week was sausage. Oatmeal had a great selection of toppings but oats were always cold. “Housekeeping” was supposed to be every other day but was really just taking out trash (had to always ask for towels, to- bedding never changed in 8 days). And tv was hung in a very odd spot between seating/bed area. Couldn’t see both at same time. Needed two. Odd positioning of bathroom (it was a very nice bathroom but straight out in front of beds and sliding door didn’t lock). Not the fault of hotel but heads up LOTS of construction at/around exit. Took quite a bit of extra time to get over bridge.
Hotel was clean and room was spacious.
Stayed in July 2024
Reviewed: 1 June 2024
Bernard
United States'give it a seven out of 10
Stayed in May 2024
Reviewed: 9 May 2024
Taru
United StatesThe front desk fellow was not friendly and made our party feel like we were a nuisance. He seemed to be friendly with other people but not towards us. Very disappointed .
Nice and new
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomGoing to need more than one EV charger.
Lovely, well-equipped hotel. They have an EV charger, just one mind, but in a land where so many hotels are without, this is something.
Stayed in April 2024
Reviewed: 16 April 2024
Ron
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 December 2023
Kim
United StatesThe cleanliness of the bathroom could be better. The shower still had hair on the floor and a few stains/soiling on the walls.
Location and room setup were wonderful
Stayed in December 2023
Reviewed: 9 October 2023
Mohammed
CanadaI would have liked the breakfast to be a little later in weekdays as after a tiring weekend we all had slept in My son slept on the sofa I would have liked a better blanket for him
Cleanliness Friendly staff Comfy beds Very spacious room and washroom Room had microwave which is a huge plus huge closet This is our go to permanent hotel when visiting Detroit This was our second stay
Stayed in October 2023
Reviewed: 21 September 2023
Jack
United StatesAt checkin, the nice man helping us did not tell us about breakfast. We figured on the way to our room they must have breakfast because we seen the little area for it. So it would have been nice to know the times for it when we checked in, but not really a big deal.
Breakfast had a lot of options, was nice. The staff kept checking on the food and keeping the area clean, great job. The room was clean and the bed was extremely comfortable. I want one of those pillows!
Stayed in September 2023
Reviewed: 4 July 2023
Richard
United StatesThe bathroom door showed full light at night if someone was sleeping. Room was dirty on arrival. Did not receive maid service, had to go get towels and toilet paper.
Good breakfast and nice room
Stayed in July 2023
Reviewed: 2 November 2022
Josh
United Statesno bath towels in the bathroom
clean, modern, spacious room
Stayed in August 2022
Reviewed: 26 October 2022
Julie
United Statesneed to work on cleaning the rooms when guest stay multiple days. Give clean linens after 2nd day. I had to ask for them. my room was never cleaned during my stay. the gentleman that checked me in wasn’t the friendliest but maybe he was having a bad day.
Nice place. great breakfast.
Stayed in September 2022
Reviewed: 29 June 2022
Branka
United Statesbusy breakfast lines
clean & modern rooms
Stayed in June 2022
Reviewed: 30 May 2022
Matthew
United Statesthe coach had seen better days but other than that the room was very nice.
location was perfect. staff were very helpful and bed was comfortable.
Stayed in May 2022
Reviewed: 9 May 2022
Jarod
United StatesThe included breakfast was very lack luster.
Our stay was great. The hotel was clean, the room was spacious and the staff were friendly.
Stayed in May 2022
Reviewed: 14 February 2022
Sara
United Statesmy room was on the end next to the stairs and all I heard was the kids next to my room running up and down the the hall way and stairs slamming doors all weekend into the very late evening. for the price I paid it was very irritating. people in the room next to me were slamming doors constantly, kids screaming and crying at 6am mom yelling at kid to shut up … when you spend more money at an expensive hotel you expect it to be a little more quiet I guess..
location was great property was clean and smelled clean
Stayed in February 2022
Reviewed: 31 December 2021
Michael
United StatesSome hardware in the room was loose already. Sliding glass panels over desk rattled when walking by.
Breakfast was fine. Location was very convenient. Easy on and off the highway. Room layout was excellent and comfortable.
Stayed in December 2021
Reviewed: 3 December 2021
Padmasri
United StatesThe Chlorine smell from the pool permeates into the lobby and elevators.
Stayed in November 2021
Reviewed: 24 September 2024
Jimarn
United States.
.
Stayed in September 2024
Reviewed: 26 February 2024
Kristen
United StatesPool was out of order. When the listing says there is a pool and people are traveling with kids it's very disappointing to get there and not have a working pool when that is an amenity I based my search on. I could have stayed at a more affordable hotel without a pool. Also the frosted glass bathroom door is awkward when traveling as a family, if you get to close to it you can see the person behind the door. Definitely not a family friendly hotel.
Rooms seemed clean
Stayed in February 2024
Reviewed: 29 January 2024
Jessica
United StatesCheck in was at 3 got there at 5:15 was checked in to a dirty room then was told the only thing we could do was wait in the lobby for the room to be clean then later when we got in our room our keys quit working. The heat was off in the room so it was freezing so took forever to warm up.
It was clean
Stayed in January 2024
Reviewed: 27 October 2023
William
United Statesthe ice maker was out of order
the ease of check in the friendly of the staff and the modern iook of building
Stayed in September 2023
Reviewed: 8 September 2023
Michael
United StatesNeeds a little more variety of food for breakfast. Room was spacious.
Stayed in September 2023
Reviewed: 23 July 2023
Bothwright
CanadaBe careful about being charged again if you paid on Booking.com. Was charged twice, two separate transactions on my credit card for the whole stay. Isaiah was absolutely awful to deal with basically said tough luck. 😕 Chelsea, on the other hand, was phenomenal and got it figured out in 5 minutes. Shes a rock star.
Great location, room's were clean. Chelsea was great.
Stayed in July 2023
Reviewed: 1 July 2023
Bourne
United StatesNOTHING. I wish this review allowed videos because my videos are unbelievable of how filthy this room really was. See photos below. Asking a full refund.
I arrived at the hotel about 2 PM. Upon entering the hotel the young man behind the front desk had no smile, looked pissed off, and it was a big imposition to be there at work. Upon checking into my room I started noticing things. Dirty glasses, dirty mugs, dirty refrigerator, dirty bathroom, dirty floor. I cleaned the room the best I could. Then the lights wouldn’t work. I called for maintenance. 30 minutes later they show up. I paid $141 for my room as a senior citizen. Which is an outrageous price to have a filthy room. I am requesting my full refund of this room!
Stayed in June 2023
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