474 Glass Mountain, St. Helena, CA 94574, United States
#10 of 10 hotels in St. Helena
Guests' ChoiceBased on 44 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 July 2024
Lisa
United StatesI'm a TV watcher, It would have been nice to have a little TV in the room but I have to say, it was nice a little piece and quite.
The Owner was very friendly and helpful.. I felt very comfortable stay alone at the villa ..
Stayed in July 2024
Reviewed: 27 May 2024
Jessica
United StatesReally just small preference things - certainly nothing that would keep me from recommending. The mattress was very very soft - a little too soft for us. Also, you can’t control the AC and there is not a fan in the room. We opened the patio door at night, but without a fan to keep the air circulating, it slept warmer than we typically prefer.
The property is beautiful and the house is charming. Dr. Roy is a lovely host. The room was comfortable and the en suite bath was perfect. We had a little enclosed patio area just outside our room as well. The location is also fabulous - very convenient for everything we did on our trip.
Stayed in May 2024
Reviewed: 14 April 2024
David
United StatesNoticed a few cobwebs around, no TV in room.
Beautiful grounds and landscaping; beautiful old home with unique furniture. Friendly and accommodating staff.
Stayed in April 2024
Reviewed: 17 July 2023
Yolanda
United StatesNo comment
Surrounding was quiet
Stayed in July 2023
Reviewed: 3 May 2023
Catherine
CanadaAs it really is a B&B type property, I think it would add value to have an easy typical help yourself breakfast set up. I looked for it and then realized there wasn’t any. The add does not include breakfast but the property itself would get a better rating with this inclusion The en-suite tap water took a long time to find heat.
the home is beautiful older Spanish style with lots of cozy character.
Stayed in April 2023
Reviewed: 17 September 2022
Michelle
United KingdomHas a lot more potential. Few updates and inclusions such as a coffee machine, safe and doors that lock.
The location was fantastic. Property is full of personality and exceptional value for the area.
Stayed in September 2022
Reviewed: 23 July 2022
Gabriella
United StatesThe place is beautiful, comfortable and quite. We loved it! We will stay there again.
Stayed in July 2022
Reviewed: 13 July 2022
Jane
United StatesNo A/C that we could determine. Never got hot water to our room. The TV was in a common room.
quiet, privacy, outdoor patio
Stayed in July 2022
Reviewed: 4 July 2022
Robert
United StatesA little off the beaten track, but that was part of the charm.
Very nice and cordial owner on site to handle check-in and explain available use of the Inn.
Stayed in July 2022
Reviewed: 1 June 2022
Bev
United StatesA less crowded weekend, I was here for Bottlerock. Next time I will share this place and spend a long weekend with friends and family.
Fell in love with the Spanish Villa, and its location
Stayed in May 2022
Reviewed: 31 May 2022
Shannon
United StatesWe heard the guests above us walking around and talking until 1:00 am. Use ear plugs if on the ground floor.
The bed was comfortable and the property is lovely. The owner was responsive and very personable. A great find over Bottlerock weekend!
Stayed in May 2022
Reviewed: 25 May 2022
Zarnegar
United StatesNot enough services
Location
Stayed in April 2022
Reviewed: 30 December 2021
Cassandra
United StatesThe internet is spotty up there because it's in the Napa countryside.
Lovely old world European feel - like villa in Spain or Tuscany. The rooms are spacious, the grounds are lovely, and the kitchen is well equipped to bring your own food and cook full meals.
Stayed in December 2021
Reviewed: 8 October 2024
Tony
United StatesThe owner met us at check in and gave a tour of the property. He was exceptionally accommodating and made the stay even more enjoyable.
Stayed in October 2024
Reviewed: 10 December 2023
Valerie
United StatesWe had the whole villa to ourselves. Dr. Roy was like an old friend.
Stayed in December 2023
Reviewed: 18 September 2023
Cathy
United StatesRooms so very plain; shower glass wasn't working properly; for 4 nights, room wasn't cleaned
n/a
Stayed in August 2023
Reviewed: 5 June 2023
Jessica
United StatesThe entire house smelled of old must/dirty. The person is a hoarder and there is just junk and stuff everywhere. GROSS!
Location
Stayed in June 2023
Reviewed: 3 November 2022
Brett
United StatesThis place is not exceptional in anyway. Cleanliness was very questionable. The decor was very tired and overall is needing a remodel, bad.
Good location. Close to St Helena and Charles Krug Winery and jazz shows.
Stayed in September 2022
Reviewed: 15 October 2022
Stephen
United StatesI liked it all
The proprietor Roy is excellent
Stayed in October 2022
Reviewed: 17 September 2022
Vitaliy
United StatesAmazing place and amazing host. Easy to book, clean and comfortable room, very close to the busy happenings in Napa valley but just far enough away to have a feeling of seclusion and privacy. Wonderful communication with host.
Stayed in September 2022
Reviewed: 12 June 2022
C
United StatesThere was very little assistance available, we were not sure where to check in or check out and there was no access to contact anyone. It felt more like a bed & breakfast or airbnb, than a hotel, which is what we thought we were going to be in. There are no amenities. You have a nice room and pretty much that is it.
The room was very clean and spacious. The bed was very comfortable and the pillows were so good. I have a neck issue and the bed and pillows were the most comfortable that I have found this year.
Stayed in June 2022
Reviewed: 18 April 2022
Esther
United Statesold, dirty, no amenities. bad service
the grounds were nice
Stayed in April 2022
Reviewed: 28 February 2022
Renee
United Statesthe property was beautiful and we loved the location. very quiet
Stayed in February 2022
Reviewed: 23 February 2022
Erendira
United Statessmell of room, no TV, dusty, got charged higher price than notified in my booking (double) and was told not to use booking
location
Stayed in February 2022
Showing 1 – 25
Tübingen, Germany
Can Pastilla, Spain
Büdingen, Germany
Hafr Al Baten, Saudi Arabia
Pemuteran, Indonesia
Lindale, UK
Jacó, Costa Rica
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content