Staff was very friendly and helpful. Everything was very clean. Rooms were very nice and comfortable. Pool and gym area were clean and well maintained. Excellent location. Everything was great. Can’t wait to stay again.

Stayed in June 2024

Didn't realize it was a facility that promoted time shares. We were pleasantly surprised no one was persistent in pushing sales on us.

Facility was clean, pleasant staff, nice pool and hot tub.

Stayed in May 2024

Maybe add some tennis court , basketball court, tennis table , pool table

Big room , clean place, nice kitchen equipment

Stayed in May 2024

Everything, everything was super clean, comfortable, beautiful would go again

Stayed in May 2024

Unfortunately, we did not realize this was a family focused resort. Pool and jacuzzi are nice, but loud kids running around ruin the ambiance. I suggest limiting the hours of the pool for so that adults can also enjoy some peace and quiet.

Rooms are very large and comfortable. Very close to Loon mountain and rental shops. Great place to stay for a ski trip.

Stayed in February 2024

They tried selling me on a timeshare.

Beautiful hotel. Fully equipped condo. Exceptional amenities.

Stayed in March 2024

We could hear the people above us walking around all night long. It was really noisy, but they weren't being loud and rambunctious at all. Just normal movement only in the middle of the night. Thin ceilings I guess.

We loved everything about this place and we would love to go back sometime. Everyone was friendly and accommodating. The game room was awesome. Our room was spacious and clean. The view was incredible. The value is just unbelievable. Very comfortable and fun! The only issue I have is that no one told us ahead of time that the indoor pool would be closed for repair. My kids had been looking forward to it. If the room didn't have a Jacuzzi they could "swim" in, it would have been incredibly disappointing and they would have been bored.

Stayed in February 2024

Nothing

Room size and location were great!

Stayed in January 2024

# rooms in a row together and less noise after 10:00.

Our stay was very nice. We only encountered a couple of problems with noise above one of our rooms after 10;00 and noise below one of our rooms after 10:00. But other than that our family enjoyed our 2 day stay. We requested rooms close together, we had 2 rooms. They were not able to give us 3 adjoining rooms but they did have us all on the same floor. We were close to many locations that we wanted to visit. I would definitely like to book 3 rooms in this hotel next year but would hope for them to all be in a row, as we have small grandchildren that we help out with. All and all it was a nice expereience!

Stayed in December 2023

Be warned that they will send you to a timeshare representative to receive your parking pass. He was a little high pressure but a firm no thank you a few times and he then gave me the parking pass. This was the only negative about this place.

This was a very spacious condo that was fully equipped with everything we needed. Everything was very clean. This is within walking distance to a brewery and shopping.

Stayed in January 2024

The hard sell to get us to attend a sales presentation for the vacation club.

Love the location and the room was beautiful.

Stayed in November 2023

I Ike’s everything

pool bedroom hot tub friendly staff

Stayed in April 2023

Rooms are big with jacuzzi, clean and confortable

Stayed in April 2023

Nice flat screen TV's but veritably no channels from which to choose. I mean there were 20 or so channels out of what is customarily several times as many, but I was not going to watch the Spanish channels or the 700 club. Very weird ?fake? fireplace. Nothing but fake, colored logs with red tape that would reflect the light from the ceiling fixture to pretend to flicker. Also didn't like that the elevator was out due to a 6-week remodeling and there were no employees to assist getting luggage down the 15 steps from the lobby to the level 1 rooms. Nor did the front desk employee indicate to me that there was another entrance that would reduce the steps to just 4 or 5 even when he watched me roll the luggage cart out the lobby door and then right back past the front desk coming in fully loaded. He joked about it, and I joked back that I would simply roll it down the stairs. He may have grown a brain if I actually did roll it down the stairs, but there was no guarantee of that either.

The first place that we stayed in Lincoln, 35 years ago, was what is now the South Mountain Resort. Back then I believe it was called the Mill House Inn. The improvements made to it over the past few decades are wonderful. The room was very accommodating and up to date with modern amenities, kitchen, patio seating with atrium doors in the living room and bedroom.

Stayed in March 2023

Nothing

Really enjoyed it

Stayed in March 2023

well worth the money with huge space and many accommodations

Stayed in March 2023

parking pass was given across check in to entice you into a timeshare. girl was a little too nice with my husband, came around desk and was touchy feely, I wasn’t jealous it just seemed a little inappropriate especially since we are still trying to be Covid conscious

surprised to see the spa tub in the room, up to date appliances, spacious, nice pool and spa area, luggage racks

Stayed in March 2023

I didn’t like the fact that we had to talk to a timeshare salesperson to get a parking pass after check in.

it’s proximity to restaurants and loon mountain. we stayed in the 2 bedroom suite and it was beautiful and spacious

Stayed in March 2023

Noisy. Thin walls but only during the day.

Spacious room with kitchen.

Stayed in January 2023

Property has time share rooms that the staff may try to get you to a timeshare showing

Close to restaurants and Loon Mountain

Stayed in February 2022

Just wish the fire place worked better.

The Space, the location, the bathrooms were great, the kitchen island was perfect and evrything we needed was there.

Stayed in March 2022

huge, well cleaned rooms. Room was ready early. Staff friendly. Perfect location.

Stayed in February 2022

Andrea at the front desk was amazing!

Stayed in February 2022

small bug in the bathroom but they came right away and sprayed

beds were so comfy, pool and the hot tub were great! rooms are big and have everything you need

Stayed in January 2022