The 2nd bed was a sleeper sofa, and it was VERY uncomfortable. It appeared to be fairly new. But I felt like I could feel coils in the mattress poking me.

The rooms (full kitchen plus living room, and separate bedroom, and 2 bathrooms) were large and like a condo. Beautiful and modern, and great view from our balconies. I also like the pool and spa. And there was a grocery store 3 minutes away. And we took the gondola up to Loon Mntn. nearby - that was definitely worth it!

Stayed in October 2024

Immediately tried to sell us on a timeshare but didn’t tell us that’s what it was. I did some research to figure out what it was and withdrew from the meeting immediately. They also vacuumed for several hours every night starting at around 6:30 and continuing until at least 9pm.

Loved how spacious it was, and the fact that it had all of the utensils and dinnerware.

Stayed in October 2024

Pool closed for the season even though it was 80 degrees outside

The size of the room

Stayed in September 2024

Had what we wanted

Stayed in September 2024

Only thing I wasn’t a fan of was the shower heads. Both bathrooms in our suite, the shower heads just trickled out water. Didn’t make for a great shower. A handheld shower head would also be nice.

Has great amenities. Indoor & outdoor pool, game room, gym. Rooms were spacious and a great value for what you get.

Stayed in August 2024

Damage to headboard and bathroom door

Clean and friendly

Stayed in August 2024

Loved the Jacuzzi tub in our bedroom and the very large porch overlooking the pool.Also appreciated having two bathrooms and a spacious and functional kitchen. Can't wait to return!

Stayed in July 2024

Nothing.

Large apartment size, fully equipped, luxury bath in main bedroom (as well as the en-suite shower!)

Stayed in July 2024

It didn’t have a blender or at least it wasn’t in any of the drawers I look into.

I like that the property had the indoor pool and outdoor pool. I like that it had the steam pool and the location is close to loon mountain. It had the necessities for a kitchen.

Stayed in July 2024

Wasn't notified about outdoor pool not open,but understand things happen.check in was late.

The room was very nice and clean.location was good

Stayed in July 2024

The staff. Every time we walked through the lobby I felt like a piece of meat in a lions den for a time share sale. All set with that vibe. Trying to check in they have you get the parking pass from the sales people. Although a great sales tactic, we’re trying to check in with two kids who have been in a car for 3 hrs. Read the crowd people. You lost any hope of a sale at the moment.

Small and simple. Centrally Located.

Stayed in July 2024

No outdoor pool

Great location

Stayed in July 2024

It was 90 degrees and and the pool was not available which was very disappointing especially for the price we paid.

Location was great!! Our room was very comfortable

Stayed in July 2024

Staff was very friendly and helpful. Everything was very clean. Rooms were very nice and comfortable. Pool and gym area were clean and well maintained. Excellent location. Everything was great. Can’t wait to stay again.

Stayed in June 2024

Didn't realize it was a facility that promoted time shares. We were pleasantly surprised no one was persistent in pushing sales on us.

Facility was clean, pleasant staff, nice pool and hot tub.

Stayed in May 2024

Maybe add some tennis court , basketball court, tennis table , pool table

Big room , clean place, nice kitchen equipment

Stayed in May 2024

Everything, everything was super clean, comfortable, beautiful would go again

Stayed in May 2024

Unfortunately, we did not realize this was a family focused resort. Pool and jacuzzi are nice, but loud kids running around ruin the ambiance. I suggest limiting the hours of the pool for so that adults can also enjoy some peace and quiet.

Rooms are very large and comfortable. Very close to Loon mountain and rental shops. Great place to stay for a ski trip.

Stayed in February 2024

They tried selling me on a timeshare.

Beautiful hotel. Fully equipped condo. Exceptional amenities.

Stayed in March 2024

We could hear the people above us walking around all night long. It was really noisy, but they weren't being loud and rambunctious at all. Just normal movement only in the middle of the night. Thin ceilings I guess.

We loved everything about this place and we would love to go back sometime. Everyone was friendly and accommodating. The game room was awesome. Our room was spacious and clean. The view was incredible. The value is just unbelievable. Very comfortable and fun! The only issue I have is that no one told us ahead of time that the indoor pool would be closed for repair. My kids had been looking forward to it. If the room didn't have a Jacuzzi they could "swim" in, it would have been incredibly disappointing and they would have been bored.

Stayed in February 2024

Nothing

Room size and location were great!

Stayed in January 2024

# rooms in a row together and less noise after 10:00.

Our stay was very nice. We only encountered a couple of problems with noise above one of our rooms after 10;00 and noise below one of our rooms after 10:00. But other than that our family enjoyed our 2 day stay. We requested rooms close together, we had 2 rooms. They were not able to give us 3 adjoining rooms but they did have us all on the same floor. We were close to many locations that we wanted to visit. I would definitely like to book 3 rooms in this hotel next year but would hope for them to all be in a row, as we have small grandchildren that we help out with. All and all it was a nice expereience!

Stayed in December 2023

Be warned that they will send you to a timeshare representative to receive your parking pass. He was a little high pressure but a firm no thank you a few times and he then gave me the parking pass. This was the only negative about this place.

This was a very spacious condo that was fully equipped with everything we needed. Everything was very clean. This is within walking distance to a brewery and shopping.

Stayed in January 2024

The hard sell to get us to attend a sales presentation for the vacation club.

Love the location and the room was beautiful.

Stayed in November 2023