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  5. Reviews of Sonesta ES Suites Montgomery

Reviews of Sonesta ES Suites Montgomery 3 stars

1200 Hilmar Court, Montgomery, AL 36117, United States

#14 of 60 hotels in Montgomery

Guests' Choice

Review score

Based on 515 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 18 February 2022

    9.0
    It worked for what I needed and the other motels at this location looked as bad or worse.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights

    Breakfast

    Room

    Stayed in February 2022

  • Reviewed: 14 February 2022

    9.0
    I enjoyed it
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    100% non smoking policy…

    Everything was nice..

    Stayed in February 2022

  • Reviewed: 1 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Our location backed up to highway so lots of road noise

    Very spacious and clean

    Stayed in January 2022

  • Reviewed: 12 December 2021

    9.0
    We’ve stayed here before and we’ll stay here again!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the toilet paper is terrible. I used twice the amount with each bathroom visit so you aren’t technically saving money. Also, the next time we stay here, we will request a room toward the front of the property. we were at the back and right by the interstate. the road noise through the night was difficult to sleep through. also, one of the long term tenants across the hall from us had the entire breezeway reeking of marijuana from the time we got there at 4:30pm until we left the next morning at 9am.

    the front desk staff was so polite and welcoming. he called our room within the first 15 minutes to make sure everything was satisfactory. I love the amenities and bedding.

    Stayed in December 2021

  • Reviewed: 8 December 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night

    friendly staff

    Stayed in November 2021

  • Reviewed: 24 October 2021

    7.0
    An attractive room with kitchen.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Kitchen was poorly equipped. Very few utensils, plates, cups. No dish soap. And our room was— unbeknownst to us— next to the expressway with constant noise of traffic all evening/ night into early the next morning. No sound insulation— or if there, certainly not at at all adequate. When the desk clerk called to see if we were ok I told her about the highway noise & she said— well, next time, ask to be away from the noise! How about offering us a better room??

    the above

    Stayed in October 2021

  • Reviewed: 22 October 2021

    9.0
    Friendly staff and clean rooms
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The noise from the freeway is loud enough to be heard in the room and their was an issue with the door locks, however the issue is beyond the staff. They are trying to remedy it.

    The room was very clean, the staff was great, other guests were quiet at night, and the pet fee is transparent before I arrived.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    8.0
    Nice.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very spacious room with full kitchen and fireplace and large tv with great outdoor spaces. If not for the horrible breakfast, this might be about the best hotel I have ever stayed .

    Breakfast consisted of an apple, 4 oz of orange juice, pack of small sausage biscuits and pack of boiled eggs. Sorry, Covid or no, when I spend that much for a room, it had better come with a grand breakfast. If restaurants can serve foods, so can hotel breakfasts.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    9.0
    Quick trip
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Was woke up at 5am to other guests talking and yelling

    Bed was very comfortable. Room was clean and hotel was in a nice area.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A little noisy right by interstate.

    Comfortable bed!

    Stayed in October 2021

  • Reviewed: 10 October 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Could hear neighbors across the hall yelling. Some stains in the bathroom that looked like makeup or burns from cigarettes. Dark dust along ceiling near vents.

    Bed comfortable and kitchen was well stocked

    Stayed in October 2021

  • Reviewed: 8 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Toilet had some issues. Nothing major to complain about!

    Silly but I loved the big windows and cheery curtains. Loved the kitchen even though we didn’t need it this time. Front desk lady was super nice!!!

    Stayed in October 2021

  • Reviewed: 30 September 2021

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    They had the Communist News Channel (CNN) on at breakfast. Having escaped oppressive socialistic Communism with my family, I could not enjoy the lobby.

    It was a nice set up, clean, comfortable. Even though very close to I-65 the room was quiet.

    Stayed in September 2021

  • Reviewed: 29 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Super clean Very comfortable beds. Quiet Great location

    Stayed in September 2021

  • Reviewed: 19 September 2021

    8.0
    I would stay here again if traveling through the area
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I didn’t request a handicap room and that’s what I received. I would have preferred a regular room with the standard amenities

    It was a great overall stay

    Stayed in August 2021

  • Reviewed: 11 September 2021

    7.0
    Good
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The front desk clerk was very short and a little condescending.

    Stayed in September 2021

  • Reviewed: 25 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The cups in the cupboard were dirty. There was NO blow dryer, no lotion and no tissue. No breakfast.

    Good price, bed was comfortable.

    Stayed in August 2021

  • Reviewed: 20 August 2021

    9.0
    Great place great staff
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Skimpy boxed breakfast

    Rooms were good size kitchenettes comfortable bed

    Stayed in August 2021

  • Reviewed: 16 August 2021

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The sound from highway was only flaw I had hearing traffic but other than that it was a great stay

    The size of the room was great and the pool being open the kiddos loved it

    Stayed in August 2021

  • Reviewed: 15 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly!!!

    Stayed in July 2021

  • Reviewed: 5 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Comfortable bed. Spacious room

    Stayed in July 2021

  • Reviewed: 4 August 2021

    9.0
    Great choice.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing except empty body wash dispenser in shower, but bar of soap was fine.

    Excellent for a grab and go.

    Stayed in August 2021

  • Reviewed: 26 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very good and the crew was very helpful

    Stayed in July 2021

  • Reviewed: 28 June 2021

    8.0
    Great stay. Will probably stay again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    The breakfast could have better better.

    Our two bedroom suite was clean and comfortable.

    Stayed in June 2021

  • Reviewed: 26 June 2024

    1.0
    Bed bugs is a big No! I wouldn't stay here.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and it had bed bugs. You could see them crawling on the sheet. I immediately called the desk and they moved us to a different room in a completely different building. The clerk had me send video and pictures to him and he immediately sent them to his general manager. The second room also had bed bugs. We did not stay. We left and drove home. Not fun driving for 16 hrs but we were grossed out! The GM called me the next day and apologized and said they would refund our money.

    The desk clerk was extremely nice and helpful.

    Stayed in June 2024

Showing 76 – 100

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