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  5. Reviews of Sonesta ES Suites Chatsworth

Reviews of Sonesta ES Suites Chatsworth 3 stars

21902 Lassen Street, Chatsworth, CA 91311, United States

#3 of 4 hotels in Chatsworth

Guests' Choice

Review score

Based on 175 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 22 August 2024

    9.0
    Nice hotel in the Northern L.A. area.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night

    The master bedroom in our suite had a king sized bed but a very small closet and shower. The other room, which had a twin sized bed, had a much nicer shower and huge closet. This didn't make sense to us

    A very nice hotel for the money. The staff was very friendly and the breakfast was good, but not great.

    Stayed in August 2024

  • Reviewed: 20 June 2024

    8.0
    Enjoyable hotel with very clean pool.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    They were painting outside when we came. Painters outside window couldn’t let in natural light so bedroom stayed dark during day. Also air went off a few times while they were working outside our room. Staff did tell us workers would be there, but hindsight I would have taken that room.

    Clean, great staff extremely helpful. Loved the 2 bedroom 2 bathroom suite with complete kitchen and living room separating them. Loved having large frig.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    Nice Stay with a Couple Quibbles
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    I had sent a single note to Sonesta ES Suites indicating I would be arriving very late in the evening. I received a reply acknowledging my message. I checked out and later looked more closely at the invoice. I saw I had been charged $16 for chat service with the property. I was surprised and a bit annoyed but didn't call them on it. It left a sour taste in my mouth on an otherwise nice stay. (Additiional note: I never used the property's WiFI using only my cell phone's network.) Bathtub plumbing worked adequately but the water diverter to shift from faucet to shower only diverted at about a 50% level. Annoying and a bit wasteful of water. Shower pressure was ok.

    Clean, quiet end-of-building room Morning breakfast bar included in price. 24/7 desk. Good security. Good location near a variety of restaurants within easy walking distance.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Would I stay here again…. ? I’m not sure !!
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking

    Close to the freeway

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night

    The room and other parts of the facility were clean and well-maintained. I booked a room with one bed + fold out sofa for my grandchild. It was a one bedroom suite with kitchen, fairly large and quite pleasant.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Very satisfied
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Good value for light breakfast

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The smell of the room's location

    Stayed in March 2024

  • Reviewed: 27 December 2023

    9.0
    Super clean suite with everything you need for a very comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    The water pressure in the shower could be stronger.

    Super clean, the suite w kitchen- very comfortable and roomy. The restaurants within walking distance and only 4 minutes from our daughter. Thank you for the bath mat!!! The breakfast was great with variety every day.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The meth heads smoking crack ... seriously!

    Stayed in November 2023

  • Reviewed: 1 August 2023

    7.0
    Enjoyed it comfortably
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I was right in front

    Nice and quite

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite with Roll-In Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    People starting their Harley Davidson motorcycles at 5 AM and the non-designated parking. Also the breakfast was lacking some essentials as far as food and drink.

    Stayed in June 2023

  • Reviewed: 8 July 2023

    9.0
    Staff was Awsome
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    N/a

    Staff

    Stayed in July 2023

  • Reviewed: 20 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    the sheets and pillow covers for the pull ups bed were torn and looked very old. the pull up beds made so much noise.

    great location spacious rooms clean rooms awesome breakfast

    Stayed in June 2023

  • Reviewed: 23 May 2023

    7.0
    very convenient location breakfast good pool good noise level 5
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 2 nights
    • Submitted via mobile

    very noisy can hear everything outside and going up and down the stairs

    the pool

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    Over all it was fine, would definitely stay again if I was in the area
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights

    There was a chair in our room that looked like it was pulled in from being outside for a few years....it was bleached and just sorta, not up to par with a hotel, more like something you would see outfront of a college frat house. It wasnt torn or ripped but definitely aged.... It was just something that took away from the overall intial clean feeling we had about the place and stood out. Room 1621 -blue chair need front door.

    Rooms seemed fine and roomy compared to what I expected. Decent amenities, staff was super nice and helpful.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Great rooms and breakfast, but be prepared for uncomfortable fold-out bed.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 6 nights

    We are not typically picky about such things but the bed on the foldout sofa was *really* thin and uncomfortable, with the bars underneath pressing into our backs all night. Also, the foldouts do not come made up - we were handed a bag with sheets, pillows, etc., at check-in.

    The room was spacious and clean. The breakfasts were surprisingly robust for "continental," with a couple hot items per day, including eggs, bacon, etc.

    Stayed in April 2023

  • Reviewed: 19 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom King and Queen Bed Suite
    • Stayed 1 night
    • Submitted via mobile

    we were on the 3rd floor and the stairs and walkway were a little unstable. also our room wasn’t that clean and smelled like cat urine

    location pool hot tub. the staff was very nice

    Stayed in December 2022

  • Reviewed: 4 December 2022

    9.0
    Superb
    • Business trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night

    Everything was well. My next stay will be be there

    Stayed in November 2022

  • Reviewed: 17 October 2022

    8.0
    I would return
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    a little bit expensive

    area, safe, clean, nice staff

    Stayed in October 2022

  • Reviewed: 5 September 2022

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast left something to be desired but that's due to covid not because the hotel. I also didn't like that the pool closed at 9:00 instead of 10:00 or 11:00 like most hotels as it felt like it was more of a thing to look at considering checking is at 4:00. Also would have liked it earlier check in then 4:00.

    I love that the facilities were clean the rooms were Giant and there's a pool on site but it does close at 9:00 so get there early if you plan to swim. Staff was pleasant. Wonderful bed wonderful room great stay.

    Stayed in September 2022

  • Reviewed: 26 August 2022

    9.0
    Cute clean kind place at the same cost of the ghettto motels
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    It was 3 floors up with no elevator

    Friendly staff. It was like a little apartment.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Pet friendly perfection
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    I wish the air conditioner would’ve travelled throughout better

    The property was really nice, I loved that it was pet friendly.

    Stayed in July 2022

  • Reviewed: 25 July 2022

    8.0
    Nice but not outstanding.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 4 nights

    Limited choices - much prefer the Embassy Suite style breakfast.

    Staff very helpful. We were the only table that dined in - everyone else took meals back to their room.

    Stayed in July 2022

  • Reviewed: 21 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Roll-In Shower - Mobility Accessible
    • Stayed 5 nights
    • Submitted via mobile

    there are some insects in the bathroom and I found a dead cockroach under the sink outside the toilet.

    the rooms are clean spacious have all what we need. the staff are very nice and helpful. breakfast is limited yet fresh .

    Stayed in July 2022

Showing 1 – 25

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