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Reviews of Sonesta ES Suites Allentown Bethlehem Airport 3 stars

2180 Motel Drive, Allentown, PA 18018, United States

#18 of 29 hotels in Allentown

Guests' Choice

Review score

Based on 272 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 3 October 2023

    10
    Home away from home
    • Leisure trip
    • Group
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I really dont have any complaints

    Overall this is my 2nd time here and it was better than the 1st time casino amd and shopping mall are not far away restaurants nearby parking is cool

    Stayed in October 2023

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are very big with a kitchen and 2 TVs

    Loved it there, the staff was very nice and the location was great right by the beach plenty of places to eat around the hotel

    Stayed in July 2023

  • Reviewed: 7 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay for parking. Hotel needs updating. Bathtub had cracks. Pool didn't open until noon.

    The pool was nice.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Very friendly service
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was okay, very clean hotel

    Stayed in August 2023

  • Reviewed: 5 August 2023

    1.0
    DIDNT SLEEP WILL NOT STAY THERE AGAIAN
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night

    THE BED WAS OLDER THAN THE HOTEL

    LOCATION

    Stayed in July 2023

  • Reviewed: 28 July 2023

    5.0
    It was an ok trip.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    Dirty room Stains on floor Food was poor No towels for pool No parking

    Pool

    Stayed in July 2023

  • Reviewed: 26 July 2023

    1.0
    Night mare
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Horrible place to stay run down

    Rooms we’re falling apart leaking from Bathroom above sofa bed broken door broken horrible place

    Stayed in July 2023

  • Reviewed: 17 July 2023

    1.0
    TERRIBLE STAY for the amount of money we had to spend.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 3 nights

    We were given a room on the first floor. None of the exterior doors of the hotel were locked at anytime even though they say they are so anyone could enter the hotel at anytime. People were loitering outside the doors. Our carpet had cigarette burns all over. We checked in at 10 pm after a long drive and no linens for the pullout mattress. It also was soiled and we didn't even use it the rest of our trip. I asked if we could switch rooms with a curt no. Terrible stay for the cost. They upcharged for a lacrosse tournament which is awful.

    Nothing

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    It was very good.
    • Leisure trip
    • Solo traveller
    • Studio Suite Queen
    • Stayed 20 nights
    • Submitted via mobile

    Some of the kitchen stuff was missing (pans, pots,..)

    The location. It was clean. They were very quick to repair the water leakage in the room.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    5.0
    Decent, photos are a little misleading.
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a little dated, shower/tub has a concave bottom which makes standing in uncomfortable. Check in/out is a separate building from your rooms. It cost 5 dollars for parking; all through not expensive, the staff said we didn’t need to fill anything out for the permit cause no one checks. Bed is not comfortable at all and the ac blows over top of it.

    Rooms are clean Staff is nice Area is a little secluded and away from the Highway

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Great place if you want a home feeling away from home
    • Business trip
    • Couple
    • Studio Suite Queen
    • Stayed 7 nights
    • Submitted via mobile

    I didn't like that they ran out of hot water all the time

    Id liked the homey feeling

    Stayed in June 2023

  • Reviewed: 20 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is showing its age. Wonky doors, dirty carpets, dark lighting, just a little rough...

    The location was great for the places we were visiting.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very bad

    Stayed in June 2023

  • Reviewed: 6 June 2023

    1.0
    never going here again
    • Couple
    • Studio Suite Queen
    • Stayed 7 nights
    • Submitted via mobile

    every room we were put in was disgusting and filthy

    location

    Stayed in April 2023

  • Reviewed: 5 June 2023

    4.0
    I’m good on anymore writing
    • Business trip
    • Couple
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    they charged me $75 extra for 1 day stay for my French bulldog when the website said it would be $25 I could of been dishonest and they would never even known but I wasn’t raised that way.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    1.0
    Stay elsewhere
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The suits didn't match the pictures, they were outdated and the carpets had major stains. Not to mention the beds ugh extremely uncomfortable and every time you move you hear the springs. Our 2 night stay was a nightmare to say the least the room underneath us had music extremely loud at ALL hours of the night and every time I called the front desk Renata would simply say she couldn't leave the desk alone but will let them know again. The music would stop and then continue all over again when traveling with kids it's not easy when they keep waking up due to the amount of vibration and noise coming from below. For the amount of money we paid it was definitely NOT worth it!!

    Only good thing was the pool was outside and it was close to a lot of things

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    Great suites
    • Leisure trip
    • Couple
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Booking.com did not communicate my reservation to the hotel. Hotel had to search for it.

    Breakfast was great. Love the room set up. Staff was wonderful.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    Very comfortable and worked well for our family group, with one elderly mother and one small dog!
    • Leisure trip
    • Family with young children
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 1 night

    Rooms could have been a little cleaner. Crumbs on floor on kitchen area.

    Great -easy to get to -nice breakfast, comfortable, sunny dining room. (Wish there were waffles!)

    Stayed in April 2023

  • Reviewed: 8 May 2023

    10
    It was wonderful and comfortable; like home.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great.

    The hotel is in a great location and my room was clean and very comfortable. The staff was great. Dominique in particular was very professional, extremely friendly and so accommodating. She has exceptional customer service skills and she is a very personable. Her knowledge and expertise at her job is the reason I continued to extend my stay. She should be promoted and given a raise.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    1.0
    Awful
    • Leisure trip
    • Group
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    It was awful everything

    I stay there for 3 nights 1 day and they didn’t I poor job. I didn’t receive anything I ask for. They said they didn’t have extra wash rags. Didn’t bring fresh towel linen. It was just awful.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    No washcloths or sheets and blankets for the pull out sofa. Front desk staff said they constantly run out and she could not get me any. Only 1 pot for the kitchen

    The suite was spacious

    Stayed in April 2023

  • Reviewed: 28 April 2023

    10
    I will definitely be back whenever I’m visiting
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything

    Stayed in April 2023

  • Reviewed: 24 April 2023

    9.0
    All in all, good value for the money, comfortable and roomy
    • Leisure trip
    • Family with young children
    • Studio Suite Queen with Tub - Mobility Accessible
    • Stayed 1 night

    Rooms could have been cleaner

    Wish there were waffles or French toast -coffee was not very hot

    Stayed in April 2023

  • Reviewed: 20 April 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted via mobile

    the staff was inconsistent and rude

    Stayed in April 2023

  • Reviewed: 18 April 2023

    1.0
    the worst hotel I gave ever been too
    • Business trip
    • Couple
    • One Bedroom Suite Queen
    • Stayed 5 nights
    • Submitted via mobile

    everything! It wasn’t comfortable or anything

    I didn’t

    Stayed in April 2023

Showing 76 – 100

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