223 Twin Dolphin Drive, Redwood City, CA 94065, United States
#9 of 15 hotels in Redwood City
Guests' ChoiceBased on 311 hotel reviews
7.7Cleanliness
8.4
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.1
Value for money
7.5
Free WiFi
8.8
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End of dialog contentReviewed: 19 August 2024
Guillaume
FranceSmell of smoke in the room despite efforts to cover it
Location
Stayed in August 2024
Reviewed: 9 August 2024
Patsy
CanadaExtra cost: parking, $30 a day and the amenity tax, $20 a day.
The surrounding, it is right next to the lagoon and we had the lagoon view room. It is so nice to look out of the window. There is a walking path around the lagoon, very pleasant walk in the morning. The hotel is situated in the business area, so very quiet.
Stayed in August 2024
Reviewed: 2 August 2024
Paari
CanadaBreakfast buffet was bad. The staff around the breakfast buffet was more concerned with getting people to pay instead of being friendly
Stayed in August 2024
Reviewed: 13 June 2024
Cornelio
United Statesextra $50 fee for parking, other amenities.
Beautiful, clean, courteous staff,
Stayed in June 2024
Reviewed: 12 May 2024
Xiaonan
United StatesNo restaurants and shops near by
New
Stayed in May 2024
Reviewed: 3 May 2024
Milton
United StatesHidden parking fee early check in fee
Bar
Stayed in March 2024
Reviewed: 2 May 2024
Nena
United KingdomSome of the restaurant prices I found too high. My room was very outdated, a lot of scratches on furniture, coffee stains behind my desk etc. it didn't add up with the rest of the experience of the place.
Service: everyone was very friendly and welcoming from reception, bar, cleaning personnel and business center catering. Wherever I went I felt like they took great care of their guests. It happens rarely that all staff are so friendly. The bar and restaurant personnel specifically were great, they'd serve you/ ask you if you need anything else without having to ask them to come over. Super attentive, flexible and welcoming. Gluten free options were great too.
Stayed in April 2024
Reviewed: 13 April 2024
Iwo
PolandComfy and clean room, great venue for a conference. Spacious car parking. Quiet neighbourhood. Nice view to the little lake and hills. Very friendly and supportive staff.
Stayed in February 2024
Reviewed: 13 April 2024
Iwo
PolandSurprisingly for me, the hotel didn't offer a regular breakfast buffet at the time but some limited menu.
Comfy and clean room, great venue for a conference. Spacious car parking. Nice view to the little lake and hills. Very friendly and supportive staff.
Stayed in January 2024
Reviewed: 2 April 2024
Stephan
CanadaThe location is a bit remote from coffee shops, other restaurants. Nothing really within walking distance. But its a quick Uber to Airport or Redwood City
friendly staff, excellent restaurant/bar. Clean and modern rooms.
Stayed in March 2024
Reviewed: 18 March 2024
Sara
United StatesThe beds were awful, none of us slept well. Also, the bar shut down really early.
The front desk staff were great, the facilities were nice, the food was good.
Stayed in March 2024
Reviewed: 6 March 2024
Lynmour
United StatesThere’s no lobby. A sitting area outside of the restaurant would be nice.
Proximity to my office.
Stayed in March 2024
Reviewed: 18 February 2024
Lindsay
United StatesNeglected to see that there was a separate parking fee, and then a resort fee too. Had I realized there was an extra fee on top of everything I may have chosen to stay somewhere else based on the price.
The rooms were great and super comfortable beds
Stayed in February 2024
Reviewed: 12 January 2024
Akihiko
JapanNo tooth brush, no tooth paste, and water was leaked under the sink every time I used the sink.
Room size was enough big. Coffee and water were provided everyday.
Stayed in January 2024
Reviewed: 29 November 2023
Zahra
CanadaWe had a broken coffee machine and they forgot to fix it.
Quite and beautiful place.
Stayed in November 2023
Reviewed: 9 November 2023
Samantha
United StatesAlways looking for a real fridge/freezer instead of just a cooler.
Room was lovely, gorgeous lobby, enjoyed getting a quick glass of wine after a long day. Parking was easy!
Stayed in November 2023
Reviewed: 5 November 2023
Sophie
United KingdomThe air con units in the bedrooms can sometimes be a little noisy
Always a friendly checkin and good value for money
Stayed in August 2023
Reviewed: 4 November 2023
Maestri
ItalyReception has been unpleasant
Everything regarding the hotel was perfect
Stayed in September 2023
Reviewed: 24 August 2023
Philippa
New ZealandHaving to waiting for someone to acknowledge me at the bar waiting to be served 5 mins is not good,asmile or someone saying something. I also had a problem with my meal, I ordered steak, with a extra potato croquettes and was given a fish cake the waiter obviously didn't understand what I wanted.I am allergic to sea food this would have put me into hospital. I also ordered room service on last day,I wanted soft scrambled eggs,which was not communication to the chef,pork sausages and as a extra I asked for bacon and tomatoes-but I didn't get the tomatoes.I was still hungry as the night before the power went out and I missed ordering a snack from room service.
Stayed in July 2023
Reviewed: 30 July 2023
Larsreist
NetherlandsNothing.
Spacious room, close to San Francisco Airport. Very comfortable beds. Nice pool as well.
Stayed in July 2023
Reviewed: 25 July 2023
Diane
United Statesslightly understaffed- long wait to check in, long wait for restaurant service
location, excellent kitchen, fun morning birdwatching spot
Stayed in July 2023
Reviewed: 18 July 2023
Ning
CanadaThe beds are too soft and saggy, washroom need update, shower water is weak, has no enough pressure.
It is a decent hotel. Clean and spacious room.
Stayed in July 2023
Reviewed: 17 July 2023
Marcus
United StatesNo USB outlets in room. There are usually some in lost and found but reception said they had none. Told me to go to Apple Store. Only one 40 watt desk lamp in room. Very dim. No information in room like pool hours or what is avail in restaurant or if they have room service. I still don’t know. Would be nice if they asked how was your stay when checking out. I would have told them a couple things need attention, but they rushed me out.
Clean and comfortable and a nice view of water. Free water in fridge. The coffee shop was a big plus. The two ladies on different days were excellent.
Stayed in June 2023
Reviewed: 12 July 2023
Grace
United StatesThe bathroom is small and it needs a renovation
The bed. The room service.
Stayed in July 2023
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