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Reviews of Smoky Falls Lodge

2550 Soco Road, Maggie Valley, NC 28751, United States

#59 of 59 hotels in Maggie Valley

Guests' Choice

Review score

Based on 432 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 2 November 2024

    8.0
    Maggie Valley NC stay
    • Leisure trip
    • People with friends
    • Superior Triple Room Exterior
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door did not open easily. Owners or those who ran the motel were not on duty 24 hours a day. Was hard to reach anyone for information or needs.

    The room was large and comfortable, as were the beds.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Smoky Falls is in recovery mode from the recent hurricane. They are doing their best to get everything up and running.
    • Leisure trip
    • Couple
    • Deluxe Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    Convieneint. Roomy and Clean.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double Room Interior
    • Stayed 4 nights
    • Submitted via mobile

    Towel hooks in bathroom.

    Lots of room in two bed unit and space between to snoring guys.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    It was a nice facility. Not real sure I would stay again
    • Leisure trip
    • People with friends
    • Superior Double Room Interior
    • Stayed 2 nights
    • Submitted via mobile

    That they deactivated the key cards after midnight (12am) on the day we were checking out. It made it very hard to get our luggage out to our vehicles or go take a smoke break. We couldn’t even go out to breakfast before checking out. Several of the other guests were locked out of their rooms and no one would answer the emergency numbers on the front doors. As the lobby was closed until 9am.

    I like the layout of the room that we stayed in and that there was a bar/restaurant on site.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Because of the younger people and their unprofessional behavior and rudeness I will never reccomend
    • Leisure trip
    • Couple
    • Deluxe Queen Room Exterior
    • Stayed 3 nights
    • Submitted via mobile

    See above

    Everything was pretty good except for the younger staff were rude unprofessional and would be the reason I would not recommend. The older adults were nice and professional. The staff in the restaurant made me wait 25 minutes at the bar to take my food order when there were only 3 people in the resturant. The younger people at the desk talked amongst each other for 15 times minutes before addressing the fact that I wanted to check in.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    it was good for the one night we needed it.
    • Leisure trip
    • Group
    • Deluxe Queen Room Exterior
    • Stayed 1 night
    • Submitted via mobile

    Dirty stains on chair. Didn't want to sit on it.

    Location was fine.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room Exterior
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nice

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Real quite nice.
    • Leisure trip
    • Couple
    • Deluxe Double Room Interior
    • Stayed 4 nights
    • Submitted via mobile

    Price was a bit high, but all hotel are such.

    Stayed in May 2024

  • Reviewed: 12 June 2024

    8.0
    Our stay was nice because of the location.
    • Leisure trip
    • Group
    • Deluxe Double Room Interior
    • Stayed 2 nights
    • Submitted via mobile

    The beds were not queen beds they were full. They were doing electrical work but failed to notify us so the electricity went off while I was in the middle of using the microwave and it was off for over three hours, even though when I called the front desk they said it would be off for a few minutes.

    The location and it was clean.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    You can't beat the comfort and features of this motel for the price.
    • Leisure trip
    • Group
    • Single Room Interior
    • Stayed 2 nights

    If your room is facing the road, you had better like the sound of really loud, obnoxious motorcycles, but that is true for any motel in this area.

    The rooms are nice...clean and well maintained. Way better than I expected for the price. The stream behind the motel with a fire pit and outdoor lounge makes for a relaxing evening. The restaurant on the property is also excellent. No need to search for a good place to eat. I also liked the convenience of being a short distance from the Wheels Through Time motorcycle museum.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Loved it
    • Leisure trip
    • People with friends
    • Deluxe Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    Pretty

    Cozy large rooms

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent Stay, highly recommend
    • Leisure trip
    • People with friends
    • Deluxe Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    Parking areas crowded

    Everything but parking. Great location, good bar and beautiful view of the mountains.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Our 45th anniversary weekend and it was amazing
    • Leisure trip
    • Couple
    • Deluxe Double Room Interior
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need better lighting

    Love the property. Rooms were very clean. Beds are comfortable It's a very quite place at night. Had no problems of any kind and this was our 2nd time staying there.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Perfect for a 1 night getaway
    • Leisure trip
    • Solo traveller
    • Single Room Interior
    • Stayed 1 night
    • Submitted via mobile

    The AC unit made noises all night long

    It was nice spending time on the water behind the property

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room Exterior
    • Stayed 2 nights
    • Submitted via mobile

    Bed mattress

    Clean ...staff....nice bar

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Clean older hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room Interior
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, Good location

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Room served it’s purpose for a one night stay.
    • Leisure trip
    • Couple
    • Deluxe Queen Room Exterior
    • Stayed 1 night
    • Submitted via mobile

    We’ve stayed here before in the past and everything was great. This time we noticed the property could use some improvements. The outside ice maker was broken so you had to go into the office to get ice. The wallpaper in a few places was bubbling up and you could see daylight under our door. The door didn’t seal with the threshold and it leaves a gap allowing anything that crawls to be able to come in. We woke up to ants everywhere. My husband went to check us out at 10am and to tell them about the ants and get some ice but the office door was locked with no one in site. They left a small bucket to drop keys in.

    The location was great for the purpose of our trip. Restaurant was nice and had great food. The bed was very comfortable.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room Exterior
    • Stayed 1 night
    • Submitted via mobile

    The TV that was mounted on the wall in room 115 was falling off the wall so we were a little concerned that it might possibly fall on someone. The bathroom sink had a large crack that was held together with duct tape.

    The room was cozy and had everything we needed.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Room Exterior
    • Stayed 1 night
    • Submitted via mobile

    there were some people with big pets walking them and not picking up where they went to bathroom, my wife and I about stepped in piles in different spots. also ice machine did not work, no way to get ice.

    great location, enjoyed the restaurant being onsite.

    Stayed in March 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    When you first come into the place where the rooms are the lobby area smelled like pot most of the time. Having kids with us especially a teenager, that was always a fun conversation.

    The location was perfect. The restaurant was really good and very convenient.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Superior Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    Rooms are not very clean, is more of a motel type of place, the ac takes for ever to start, at the beginning they gave us a room that wasn’t cleaned

    Is nice and quite

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    We will return for future stays , like the amenities.
    • Leisure trip
    • Couple
    • Deluxe Queen Room Exterior
    • Stayed 1 night
    • Submitted via mobile

    Just needed more information on the way the evening event was being held , reservations etc.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    7.0
    Smoky Falls Lodge is nice but could use some updates.
    • Leisure trip
    • Couple
    • Deluxe Double Room Interior
    • Stayed 4 nights
    • Submitted via mobile

    It could use some up dates Could have some breakfast options

    Creek was nice Good location Nice staff Good room size

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Other than the noisy neighbors, it’s a great place to stay, would definitely recommend.
    • Leisure trip
    • Family with young children
    • Superior Double Room Interior
    • Stayed 1 night
    • Submitted via mobile

    The only bad thing I can say is..who ever our neighbors were, was up all night going up and down the hall and the stairs, which was very loud.

    Loved our room, it was very clean, and cozy. The staff was super friendly and professional

    Stayed in December 2023

Showing 1 – 25

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