Bring your own pillow - lumpy flat, non-supportive pillows.

Location and amenities are excellent.

Stayed in November 2024

The restaurant attached to the hotel was ok. Very pricey. Food was ok.

The views, close to town, fishing creeks. No complaints!

Stayed in October 2024

TV didn’t work, shower floor was dirty.

Nice location, lovely facilities.

Stayed in October 2024

Pool is really small

Stayed in September 2024

Great location, very comfortable beds and room, good breakfast

Stayed in October 2024

Expensive

Clean, location

Stayed in September 2024

The body wash and conditioner bottles were empty on arrival. I told the front desk twice and it never got fixed so I had to use had soup in the shower. Seemed priced overall a little high for Erie la

Cleanliness , coffee bar, view of lake

Stayed in September 2024

When I made a reservation, I requested a view of the lighthouse, got a conformation that we could get a room with a view of the lighthouse. We were placed on the opposite side of the building with a city view. Was told dinner was included in price of the room we had no dinner

The whole experience was absolutely fantastic

Stayed in September 2024

Not a big enough area to sit outside without ordering food

It was nice

Stayed in September 2024

If our friends were on the same floor as we were. They were 4 floors below us.

The staff of the restaurant, from the hostess, to the servers, to the manager on duty, were EXCELLENT! They went out of their way to accommodate us. Very pleased!

Stayed in August 2024

The price of the basic room, no onsite vending or ice machines. To get a couple soft drinks at the front desk was double the price of any store. $4 dollars for a 24 ounce soft drink is ridiculous.

Location, and view over the bay

Stayed in August 2024

My wife and I were the only ones in the restaurant we were greeted promptly , however took 45 minutes before our breakfast was served for only eggs a potato sausage and toast was very unacceptable. Our waitress never came back durning the time from order to when we got our food. At dinner the night before took 2 hours from time our order was taken till time we were served. Again our waiter never gave us a reason why or visited our table with any information,why we watched 3 different couples come in get served and leave. Really sad that we didn’t even get an apology or sorry for such a long delay. I’ll be thinking twice before I use the restaurant again very bad experience. My friends have asked me how the Hotel was, I told them very nice but would use outside restaurants for breakfast lunch and dinners unless you have alot of time and patience. This is the icing on the cake. At time of check in which we had reservations for the person at the desk got us all checked in and was very pleasant and nice. We headed to our room and as we opened the door the room was all ready occupied with clothes all over the bed etc. Thank God they weren’t in the room! How embarrassing it would have been for both of us! Went back to the desk and rep apologized and gave us another room which was clean and not occupied. From arrival to dinner to breakfast it was not our best st your Hilton Hotel. Other Hiltons we’ve stayed at were great! A lot of balls were dropped here. Being a Service Director in the automotive business as well being a 5 star store, I was very disappointed.

Breakfast was good nice view of the bay.

Stayed in July 2024

Everything was great

The room was real nice and clean the view of the lake was amazing.The staff was very friendly and helpful.

Stayed in July 2024

Extremely pricey for 1 night

We loved everything

Stayed in August 2024

Small rooms for the $$$

Right on the bay. Bar and restaurant onsite

Stayed in July 2024

Small bathroom.

View and restaurants. Friendly staff.

Stayed in July 2024

Hors d'oeuvres not great.

Stayed in April 2024

Beautiful scenery, surrounding area had great attractions and food.

Stayed in July 2024

Couldn’t close the darkening shade. Had to pull so hard we thought it would break. Room 717. Forgot to tell the front desk.

Good room. With a great view.

Stayed in July 2024

The room was small, there was no microwave or extra blanket. The coffee maker was small. The pillows were flat, not very comfortable. The stairs only went to the second floor and it was dark on them at night. When you got to the top there were no lights at all and you had to walk through a dark area to get to the hallway. If you prefer stairs over the elevator they were not safe at all. and it was also dark by the elevators.

Liked the location, the view of the by, the new decor. The shower was big and the shower head was great. The toiletries smelled amazing. Its pet friendly and the location was great for walking our dog.

Stayed in June 2024

Small pool

Very clean and nice rooms, great location, clean environment

Stayed in June 2024

Needed to be cleaner. Dishes from previous guests left outside our room all night. Other dishes also seem outside doors on floor. Hallway carpets needed for be vacuumed . Cleaning staff entered our room without knocking in the morning while we were still in room.

Beautiful view

Stayed in June 2024

Lots of kids unattended in the club level area

Very clean

Stayed in June 2024

The shower was dirty, and the check-in lady charged me for my stay when I prepaid.

The decor and ease from the garage to the hotel.

Stayed in June 2024