201 West Cliff Drive, Santa Cruz, CA 95060, United States
#6 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 143 hotel reviews
8.9Cleanliness
9.0
Comfort
9.3
Location
9.8
Facilities
8.8
Staff
9.3
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Jessica
United StatesBed was a little firm but still not bad for a hotel
Great location, friendly staff, clean rooms. Good prices if you go before mothers day. Awesome view from hotel overlooking the warf and boardwalk
Stayed in April 2024
Reviewed: 24 April 2024
Raymond
United StatesI wasn't told not your fault about the surprise fire works on the beach. Lol
The scenery very great work crew
Stayed in February 2024
Reviewed: 23 April 2024
Cecelia
United StatesNo elevator
The view amazing close to board walk
Stayed in April 2024
Reviewed: 13 April 2024
Clare
United StatesWi-Fi kept going out and getting spotting around 1:30 everyday. Made it hard to work.
Gabby is your best asset! You can tell she loves her job and her customers. I could go on and on about her but I’m afraid you’ll promote her to another SeaSide Co property. She’s the best thing at Sea&Sand!
Stayed in April 2024
Reviewed: 6 April 2024
Gary
United StatesView
Stayed in April 2024
Reviewed: 4 April 2024
Lindsay
United StatesSimple breakfast but great service. Loved waking up the ocean right outside our window
Stayed in March 2024
Reviewed: 28 February 2024
Christiaan
South AfricaGreat location, comfortable and clean. Nice breakfast, cheese & wine and 24h coffee. Friendly staff and well maintained. Thank you!
Stayed in February 2024
Reviewed: 15 February 2024
Gabrielle
United StatesThe jets of the jacuzzi didn't work.
Great location, room was huge. We got the grand king luxury spa room and loved it. It had everything you could need.
Stayed in February 2024
Reviewed: 13 February 2024
Nijoel
United StatesNothing!
Amazing location with a beach view, walkable to the wharf, amazing romantic king spa suite, and excellent amenities including complementary cookies, wine and cheese on most days.
Stayed in January 2024
Reviewed: 13 January 2024
Carlos
United StatesI hated that we had to leave...
The view was amazing, the hot tub on our deck, and the breakfast was great. Best hotel stay.
Stayed in January 2024
Reviewed: 1 November 2023
Lobsang
United StatesNothing
Good
Stayed in October 2023
Reviewed: 20 June 2023
Harvey
United StatesThe bed was ok 7/10 and bathroom seemed dated,
Awesome view and location. love the grounds and well kept. Chocolate chip muffins were 10/10.
Stayed in June 2023
Reviewed: 2 June 2023
Cunanan
United StatesNothing
The location
Stayed in May 2023
Reviewed: 22 May 2023
Allen
NorwayBreakfast is not much at all, but who cares. Go to a cafe or a restaurant.
We had the cottage with the hot tub on the cliff. Wow! Nothing like it. Highly recommended if the price tag doesn't hurt, which it did ha, but I'm not rich.
Stayed in March 2023
Reviewed: 17 April 2023
William
United StatesAmazing views from this cliffside property. The rooms are modest, but everything is perfectly maintained and cleaned. And again... there is no better location in all of Santa Cruz.
Stayed in February 2023
Reviewed: 30 March 2023
Jeffrey
United StatesWine selection could be better.
Stayed many times..
Stayed in March 2023
Reviewed: 9 March 2023
Sandra
Germanyno hot tub! when booking, i looked at the photos and was u der the impression they have a hot tub as it is in several pictures, but there is none!
amazing views and breakfast!
Stayed in February 2023
Reviewed: 9 March 2023
Miguel
United StatesMy stay could not have possibly been better. I really enjoyed it. Thank you.
The staff was amazing. Thank you so much for all the help. I always come back for the scones. They are the best!
Stayed in March 2023
Reviewed: 5 March 2023
Miyoung
United StatesEverything was great!
Stayed in March 2023
Reviewed: 23 February 2023
Davis-miller
United Statespretty close to street traffic with police activity across the street which woke us up.
location, staff:),value,parking,breakfast,afternoon cookie and cheese & wine, felt safe. I showed up for coffee at 6:30am (instead of 7)and the staff accommodated my need :) blinds in the room, fireplace and the view of the ocean:)
Stayed in February 2023
Reviewed: 21 February 2023
Josephine
United Statesthe fridge was not turned on
beach front
Stayed in February 2023
Reviewed: 13 February 2023
Jennifer
United StatesI like a larger room 114 s the room we usually stay in
Simplicity, cleanliness beautiful setting
Stayed in February 2023
Reviewed: 12 December 2022
Robert
United StatesNo laundry in site:(
Great location, cute rooms
Stayed in December 2022
Reviewed: 9 December 2022
Natalie
United Statesour first night was a little loud because of the patrons staying upstairs - they were heavy walkers. I also would have liked a bathtub for the kids.
location, view, staff, rooms, EVERYTHING
Stayed in December 2022
Bangkok, Thailand
Whistler, Canada
Zamora, Spain
Istanbul, Turkey
Moraira, Spain
Vilnius, Lithuania
Manāli, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content