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  5. Reviews of La Hacienda Inn

Reviews of La Hacienda Inn 2 stars

1524 East Commerce Street, San Antonio, TX 78205, United States

#54 of 309 hotels in San Antonio

Guests' Choice

Review score

Based on 1162 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ac was too loud

    Close to downtown and river walk

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    The service is in the details, and this hotel does not disappoint!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not necessarily a dislike, but contradictory. I was told there is no smoking on the property, but there was indeed a designated smoking area labeled outside in the parking lot. I used my vape in the designated area without any issues.

    Location is close driving distance to SAT Airport, Riverwalk and Frost Bank Center. There are a few local H-E-B grocery stores where we stocked up on bottled water and snacks. Hotel parking was free with a choice of covered or uncovered (first come, first served.) We stayed on the second floor and used the stairs. Note for guests with accessibility needs, there is no elevator. Our room was visually appealing, clean, great water pressure, hot water, and included plenty of towels and a few disposable makeup remover towels with aloe. We were grateful to have use of blackout curtain, a microwave, mini fridge and AC in our room. Plenty of hooks in the bathroom. We found hangers, ironing board and iron, and a luggage stand in the closet behind the door. Housekeeping cleaned our room on the 2nd day and did a wonderful job. At night, the doors are locked and you can't get in without your key card. If you order Doordash at night be mindful to meet your driver outside. Overall, we had a wonderful experience and would stay here again. THANK YOU!

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean rooms and extremely friendly staff. The guy running the front desk was incredible!

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable, friendly, and super convenient location. I'll go back.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    A good experience
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The AC in my room was quite noisy.

    The hotel is located 25 min walk from downtown and the Alamo. It's a nice hotel and in my case it was OK value for money. The staff was welcoming and nice. They offer 24-hour reception. My room was clean, Wi-Fi and AC worked perfectly. Bed and pillows were comfortable. Overall, I had a good experience.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Amazing stay, convenient to get anywhere in SA!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The location may be deceiving. It's being redeveloped. Don't let it discourage you from staying here.

    I loved how clean the room was, and how amazingly comfortable the bed was!!! I slept soooo good!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    I would totally choose this hotel again
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower head, it was to harsh had to shower in cold water

    The bed was super comfortable

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Staff very helpful and patience
    • Couple
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean restrooms

    The property from outside makes u think it’s not a good hotel but it’s very very clean in the inside and nice

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Clean and quiet hotel within walking distance of Riverwalk
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was located in a sketchy area. We did not feel unsafe during the day but I would not walk at night. Probably Uber in or out. Some people randomly sleeping on the sidewalk or aimlessly walking around muttering on your walk to the Riverwalk area. However, there was nobody around the hotel. It can be a shock if you are not accustomed to city walking.

    The staff were nice and parking was right on the property. A few covered spaces. The hotel was clean and quiet. It did not allow smoking or pets which was good for us. It was about 15 min walk to the Riverwalk. The bus line has a route on the hotel street.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Awesome location

    Stayed in April 2024

  • Reviewed: 11 June 2024

    10
    It was a great stay
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything I could complain about.

    Very friendly staff, and cleanliness is always my priority. This place was great.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Furniture

    Stayed in May 2024

  • Reviewed: 9 June 2024

    10
    Great experience
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Great location very clean great staff

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked the rustic atmosphere, cute rooms

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    A wonderful place to return to after a long day out visiting the city.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    Nothing comes to mind.

    Room was kept clean every day.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    10
    I loved it and the people at the front desk were super nice.
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Better parking close to the hotel.

    It was very clean and felt like a historical place.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    10
    Great place to stay in San antonio!
    • Leisure trip
    • People with friends
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was small, but the front desk agent made an exception for my brother to allow him to park his car. Very appreciative for making this accommodation.

    The room was very clean, and the room facilities were all well kept. Will always look for this inn when going to San antonio. Very impressed!

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Solo traveller
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Didn't like that the fridge would freeze everything

    Love the location so the things I needed to do were just a short walk away

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly check in and very clean. At first we were hesitant about location, but it was perfect for our family amd we booked again a second night.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff was friendly and the rooms were very clean. Easy access to downtown. Would definitely stay here again.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    Our stay was phenomenal.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was so cozy! The beds were incredibly comfortable! The staff was SO kind to us! I’ve always been very picky with hotels, and I don’t think I could ever stay anywhere else when I’m in the area!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    This gem saved us lots of money during a 3 day convention.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Location is on the edge of some trashy areas.

    Large comfortable room, everything was fresh and new. Great air conditioning in this hot and humid city. We stayed four nights and the refrigerator kept our drinks and snacks nice and cold. Good wifi. Free parking. Bus stop steps away that delivers you right to the convention center (bus 28). Would definitely stay again.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Very clean and comfortable.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were way too soft and small. www.mypillow.com/rpurham Most people want and like firm pillows with memory foam these days.

    Nice vintage style hotel. Situated in a nice location.

    Stayed in May 2024

Showing 1 – 25

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