1510 S Harbor Way, Riverplace, Portland, OR 97201, United States
#17 of 139 hotels in Portland
Guests' ChoiceBased on 111 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 October 2024
Neal
United StatesNo complaints. Need to be careful when using Booking.com - some confusion regarding the fact that I booked a room with free parking - that did not show up when we were checking in.
Awesome location on the river and close to the Keller where we went to see a show. Dinner at the restaurant was great and the server was very pleasant.
Stayed in October 2024
Reviewed: 7 October 2024
Michelle
United StatesGal said she was upgrading our room. We wound up on the side by the road instead of the river view we booked and trucks started delivering at 6 am
In town for a funeral. Slept, showered, left.
Stayed in September 2024
Reviewed: 28 September 2024
Linda
United KingdomFood mediocre
I love the spaciousness and location
Stayed in September 2024
Reviewed: 4 September 2024
Sherry
United StatesAmenities fee
Great location and exceptional staff.
Stayed in September 2024
Reviewed: 26 August 2024
Elaine
United KingdomThe common parts were slightly gloomy. Though the area feels safe, there's not a lot going on in the immediate area, so needed to walk quite and use public transport and taxis to explore Portland.
Pleasant location on waterfront. Clever interior design within the room, and enjoyed having a separate living area. Our son's room was very spacious with a fireplace.
Stayed in July 2024
Reviewed: 24 August 2024
William
United StatesThere was a build up of cob webs on the windows (could use a little cleaning). Parking was very expensive.
Location, rooms w/ great view of the Willamette River and Marina, comfortable beds.
Stayed in August 2024
Reviewed: 11 August 2024
Tiffany
United StatesMildew and mold in the shower.
Location was perfect for exploring the area. Comfortable rooms, bed and linens. Amazing food!
Stayed in August 2024
Reviewed: 30 July 2024
Lois
United StatesThe coffee in the room was awful, forcing me to go to the lobby in my pajamas to get mediocre coffee! The coffee teabags were provided in the room and it was barely drinkable. I get up very early and like to read the paper and have coffee before my day begins. I've been at other hotels who've replaced the electric teapot with a Keurig pot, which makes a much better cup of coffee and also can make hot water for tea. Anything would be better than what they have!
the location along the river and next to a park, and on a cul-de-sac made a quiet, serene setting! The River has a bike/walking path so morning strolls were blissful. This will be my go-to place whenever I am in Portland. I cannot imagine any place in town that shows off the best of Portland!
Stayed in July 2024
Reviewed: 10 July 2024
Scot
United StatesPRICEY. Room rate and valet parking especially
Proximity to Blues Festival and the waterfront walk. Restaurant was good, we went a number of times. Very responsive and helpful staff.
Stayed in July 2024
Reviewed: 1 June 2024
Yousuf
United StatesNothing
The property location was both convenient and beautiful
Stayed in May 2024
Reviewed: 11 May 2024
Teresa
United Statesnoticed a strong urine smell in our room. I'm not opposed to pet friendly places. I have asthma and have severe allergies so my sinuses and asthma were aggravated They should just designate specific rooms and not co mingle so people don't have issues
The staff and hotel were appreciated. The dining was great for drinks and a nice bite to eat.
Stayed in May 2024
Reviewed: 2 May 2024
Tanya
United StatesWhen I booked it said view, which I thought meant a view of the water. When I arrived, I did not have a view of the water, but was told I could upgrade for an additional cost. Front desk did not give any information on where things were, how to get to room or use the key card. Would have liked to have known where things were and how to get to them. Not even sure if or where the ice machine was.
Being able to travel with my two dogs, ordering them room service for breakfast and walking around the property. Nice to be able to walk to the water a cand see the boats. Plenty of room, we didn't feel cramped.
Stayed in April 2024
Reviewed: 30 October 2023
Le5lie
United StatesEasy one night stay after driving up from Eugene for a concert.
Stayed in October 2023
Reviewed: 22 September 2023
Joseph
United StatesGreat service
Stayed in September 2023
Reviewed: 13 September 2023
Tatia
United StatesNo pool No hot tub
Afternoon drinks in the lobby offered. The bar. The VALET! Very kind. Our room was great. The staff accommodated my request for a dozen port glasses be brought to my room.
Stayed in July 2023
Reviewed: 28 August 2023
Minnie
United StatesNo complaints
The property is superior functional luxury!
Stayed in August 2023
Reviewed: 22 August 2023
Alice
United StatesN/A
Spacious, very nice and helpful hotel team, dog friendly and the location by the river is beautiful for humans and pets alike. Lovely 2nd floor terrace to hang out at. Lovely restaurant that could accommodate my mothers gluten and dairy allergies.
Stayed in August 2023
Reviewed: 19 August 2023
Doreen
AustriaWe enjoyed our stay very much. The family suite was perfect and the restaurant at the river very good!
Stayed in August 2023
Reviewed: 23 July 2023
Oray
United StatesNo self parking. No access to the car with balet parking
Stayed in July 2023
Reviewed: 19 July 2023
Tatia
United StatesBar & kitchen closed too early (9:45pm)
Nice king suite, prompt, friendly Valet service, on-site restaurant.
Stayed in July 2023
Reviewed: 15 July 2023
Jackie
United StatesNo microwave in the room.
Location. Onsite restaurant. Valet.
Stayed in July 2023
Reviewed: 11 April 2023
Erik
United Stateswonderful place in a great location with a very helpful staff
Stayed in April 2023
Reviewed: 1 January 2023
Aquila
United Statesall was fine
love the location
Stayed in December 2022
Reviewed: 28 November 2022
Marianne
United StatesBreakfast service was very slow and got my order wrong. He did not attempt to correct the mistake. The food was undercooked.
Beds were comfortable and the staff was helpful and friendly.
Stayed in November 2022
Barreiros, Spain
Veulettes-sur-Mer, France
Brest, France
Bad Lauchstädt, Germany
Buriram, Thailand
Saint Petersburg, Russia
Harrachov, Czech Republic
Toruń, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content