1 West Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
#37 of 180 hotels in Chicago
Guests' ChoiceBased on 348 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.0
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 7 April 2022
Gregory
United Statessmall pool
fantastic location
Stayed in April 2022
Reviewed: 6 April 2022
Tim
United StatesStaytions bar was closed on Sunday afternoon
Location was great. Lobby was updated and fresh. Once you got outside the lobby it looked dated. The difference colored bands in the elevator banks looks kinda tacky.
Stayed in April 2022
Reviewed: 22 March 2022
Garvin
United StatesFront desk staff was exceptional.
Stayed in March 2022
Reviewed: 19 March 2022
Byron
United KingdomA good size room that gave a sense of spaciousness. It was decorated beautifully with light neutral colours with a large window giving the room a bright airy feel. The room was very clean with plenty of facilities and everything worked well.
Stayed in February 2022
Reviewed: 14 March 2022
Wendy
United StatesSoft pillows. Towel rack kept falling down in bathroom
Loved the room. Loved the view. Pillows were a bit too soft. Everything else was superb!
Stayed in March 2022
Reviewed: 17 January 2022
Heather
United StatesBars closed so early
Stayed in January 2022
Reviewed: 11 January 2022
Yonatan
United StatesPool was small but other than that it was great
Great location with an awesome view
Stayed in January 2022
Reviewed: 5 January 2022
Farid
United Stateslocation is perfect
Stayed in January 2022
Reviewed: 2 January 2022
Maria
United Statesthe tv. it’s outdated
the location.
Stayed in January 2022
Reviewed: 1 January 2022
Tracey
United Statesthe pool was small and old looking
great location, nice rooms
Stayed in December 2021
Reviewed: 1 January 2022
Christine
United Statesvalet parking cost
location,pool. helpful staff
Stayed in December 2021
Reviewed: 31 December 2021
Aracely
United Statesthe room was ok but I was expecting more
location was great
Stayed in December 2021
Reviewed: 28 December 2021
Rosemary
United StatesNothing
Location was perfect. Walking distance to many things. The person who checked us in was friendly & helpful with restaurant recommendations. We were able to store our luggage after checkout so we could enjoy the day in the city before our evening departure.
Stayed in December 2021
Reviewed: 23 December 2021
Ellen
United StatesNo vending on the room floors.
We enjoyed the contemporary and comfortable lobby, the Raising Rooftop Bar and the location. The beds were very comfy with down pillows and comforters. The bathroom was spacious and well lit.
Stayed in December 2021
Reviewed: 19 December 2021
Sheryl
United StatesThe total stay ended up being a bit pricey.
My husband and I came to stay at the Renaissance to have a date night in the city for my birthday. I loved the look of this beautiful hotel and the location is really close to lots of shopping and restaurants. The staff was very friendly and extremely attentive and really went above and beyond. There are 2 bars at this hotel, and a small market for coffees and snacks. We were able to have a really nice time with it being winter in Chicago.
Stayed in December 2021
Reviewed: 8 December 2021
Dorothy
United StatesGreat, friendly and helpful staff!
Stayed in December 2021
Reviewed: 2 December 2021
Nancy
United StatesWe couldn’t afford another night. Lol
For the first time in 18 months my wife, daughter and granddaughter had the opportunity to visit Christmas Chicago stay. The hotel and staff got you in the spirit!
Stayed in November 2021
Reviewed: 26 November 2021
Ελενη
United StatesAll hotel rooms in Chicago downtown are small. It was as big as my kids bedroom, but the view and the area were worth the cost.
The location is excellent. Although we were in the middle of everything, the room was quite. Only sirenes could access the sound-proof windows. The view was stunning. The Thanksgiving parade was just next to the hotel. We had a blast! Last but not least, the room was cleaned on a daily basis with new towels and bathroom supplies.
Stayed in November 2021
Reviewed: 23 November 2021
Coby
United Statesno places for dogs to go out
that it is dog friendly
Stayed in November 2021
Reviewed: 14 November 2021
Boram
United Statesslightly loud during the night time it’s cold in room
perfect location. every where is walking distance
Stayed in November 2021
Reviewed: 2 November 2021
Lonny
United Statessuper busy
central to where we were I unfortunately didn’t realize that the chicago marathon was the same weekend thus my overly priced room but it a really nice room!
Stayed in October 2021
Reviewed: 18 October 2021
Steve
United StatesRoom was a little small
Stayed in October 2021
Reviewed: 5 October 2021
Rodolfo
United StatesN/A
The location is great and with very nice views. The room was nice and clean
Stayed in October 2021
Reviewed: 30 September 2021
Christine
United StatesNo concierge.
Room, staff, view, location
Stayed in September 2021
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