Came down at 7am from room Sunday morning and there was no coffee set out. Front de so said it goes out later on weekends. Needs to be out by 6:30 to be acceptable. Thanks for asking

Speed of check in and check out

Stayed in September 2024

N/a

Quiet, clean, close to downtown

Stayed in September 2024

Nothing.

Room was large and comfy. Hotel was a nice historic building. Only chose this hotel as a staging post on way back to NY from New Hampshire and it worked perfectly for that.

Stayed in August 2024

Very friendly staff. Room was huge! Comfortable bed. Very clean bathroom.

Stayed in July 2024

No microwave

Centrally located, easy to walk places

Stayed in June 2024

I have no complaints.

The property was clean, comfortable, and the furniture was very nice.

Stayed in May 2024

The air conditioning was very loud when it came on.

Rooms were clean and large.

Stayed in May 2024

The sink in our bathroom only dripped. No flow at all. The housekeeping never showed up on one of the days. However the room was quite large which was nice.

Lovely building and location. The restaurant/bar was exceptional for the food, drink and excellent staff. The highlight of the hotel.

Stayed in May 2024

The restaurant was a disappointment. We showed up on time and we're made to wait for our reserved table. The restaurant was nowhere near full and yet our table was not ready and then as a late adjustment we moved to another unimpressive location next to a drafty window. The online pictures represented an elegant dining experience, it was not. We both had appetizers and high priced entrees yet there was no salad offered. For the price point we could have easily had a much more enjoyable dining experience if only we had known. To top it off. Your reservation was early evening and well ahead of closing, however throughout the entire time we were dining, the staff was busy setting up tables for the Sunday breakfast. This wss very disruptive, noisy, and a real detractor for an elegant dining experience it was purported to be. We intentionally skipped breakfast as our dining experience was not what we had hoped it would be. Not a good benchmark for a supposedly well reputed restaurant so close to the Capitol.

Room and amenities were wonderful. A very nice surprise was the free shuttle to and from our evening venue. Didn't expect it and it was wonderful not to have to worry about other arrangements a big plus. The front desk staff were professional friendly and very helpful. The room was clean comfortable and well appointed. The bathroom what sizeable modern and very clean. The bed was very comfortable. We were very happy with the accommodations. We will stay here again if in the area.

Stayed in February 2024

No food for late arrival except some packed long-term-storage crap on a shelf, no room service, only the bar with alcohol. I flew all day from California, don't need any alcohol, but at least some fresh and actially edible snacks would be nice.

Nice hotel. Nothing exceptional, inexpensive, Ok for business trip..

Stayed in November 2023

thought it was pricey

nice size room

Stayed in January 2024

My favorite hotel in Albany, but this is not the first time I've had wireless issues for my laptop. Would be nice if the bar stayed open later.

Stayed in November 2023

room description implied view, but only saw roof top of nearby building

very nice quiet room, excellent restaurant at hotel , convenient parking

Stayed in October 2023

Breakfast. I ordered pancakes. The portion would have fed a family. I would have preferred a roll some pancakes, some fruit ... No restaurant was open. I arrived at around 8 pm on a Sunday.

Stayed in October 2023

Security felt a little off during this stay. It was just my son and I so I was more aware of my surroundings.

Comfortable rooms. Cleanliness was ok. 

Stayed in June 2023

This review has been hidden because it doesn't meet our guidelines.

Room wasn't cleaned well. We found a spider web beneath the bed.

Hotel had above average room size

Stayed in May 2023

n/a

the room was incredibly spacious and comfortable, the staff were very friendly and helpful and the location was ideal for getting around Albany (via Uber)

Stayed in April 2023

modern, nicely and tastefully renovated rooms in a traditional building. Excellent restaurant.

Stayed in April 2023

Great hotel, original and nice lobby design, spacious and very modern rooms.

Stayed in April 2023

Price. Super expensive for what it is. Rooms are ok

Location.

Stayed in February 2023

Felt the parking garage could have been safer. Felt like anyone off the street could have been lying in wait there. Also, when advising the waitstaff we were in earnest trying to make a show things could have been a bit more efficient.

Great location as there for show at the Egg. Very conveniently located.

Stayed in January 2023

The lobby was filled with an overwhelming perfume-like smell

Kind staff, walking distance to The Egg

Stayed in January 2023

I have stayed here a few times before and the cleanliness of the room was not great this time. the light bulbs were dim - a few out. someone’s contacts from previous stay were there. the sink had residue of food from what I guess was someone brushing their teeth. The shower had hair all in it. between the doors was filled with dirt in the crevice.

location, food, parking garage

Stayed in October 2022