Here is the bad. Getting someone to the front desk is near to impossible. It took forever to check in and then the day we left, I forgot my phone in the room and it took over 30 minutes to get help in getting a new key to get the room open. Noone was at the front desk and when we called the number that was posted to call, they told us to quit calling. A maintenance guy offered to help but he couldn't get in there either. There was one cleaning staff that we interacted with. He was rude and completely not helpful on many levels. We asked multiple times for a second blanket, he blatently refused to help and the front desk guy said yes and we never got one. I feel bad leaving this type of review due to the fact that the guy who checked us in and we talked to two other times while there was such a great guy. He is by far the best part of that place. I also have to say the place was very clean, we had zero issues with room cleanliness. This place could be so much better if they had someone staffing the front desk all the time, at least during the day and during prime check in times.

The front desk guy was amazing. He was kind, courteous and just an all around great guy. The place was clean and the bed was not terrible.

Stayed in June 2024

There were only two straight back chairs, the refrigerator was removed from the room There was no coffee pot, only one washcloth and hand towel.

When we got to the motel I was told our reservation had not been received. After two hours I was told it still had not been received so I paid for a night's stay through the motel for $95. I have a bill from Booki.com for over $111 on my credit card.

Stayed in June 2024

I was charged twice for a one night stay.

Stayed in June 2024

The manager is rude and seemed not to care. His room was down the hall from mine and left his door open while smoking so the smell permeates the hallway.

Not much, the property is old and run down. The grounds are dirty and weed infested.

Stayed in June 2024

Very dirty, old, and very smelly Young gentleman that checked us in barely spoke English. Finally an older man came in. They required I pay the $15 pet fee in cash. I gave him a $20 bill. He gave me $5 change in quarters. Ugh.

Location

Stayed in May 2024

no breakfast ran out of food

Stayed in August 2023

Breakfast was not refilled. We reached for breakfast around 8 o’clock milk , bread etc all were finished and reception told us they wonot refill

Location

Stayed in July 2023

Water temp in shower was barely tepid, never got hot. TV didn't work. No refrigerator or microwave in room. Bed was creaky, air conditioner was noisy. A very poor value for the high price of the rooms.

Staff was friendly, room was fairly clean

Stayed in July 2023

Refrigerator smelled like a dead animal, mattress was not at all comfortable.

Room was clean and bathroom spotless.

Stayed in July 2023

said 24 hour desk service but gave our room away when we arrived late.

Stayed in June 2023

Breakfast was only muffins and cereal. The elevator was broken.

Stayed in July 2023

wasn’t what I expected kind of run down and the rooms were really small!

easy access from freeway

Stayed in June 2023

Toilet didn't flush correctly.Reported it before 9am Saturday no one showed up before I left at 11:15.I came back after 3pm and reported it again.After being cleared stopped working correctly in the evening.Other guests got food that smelled up my room bad.I smelled cigarette smoke regularly.

Price.Easy access to freeway.Breakfast.

Stayed in July 2023

There was very poor service at the front desk. Nobody there, always had to look for help.

Stayed in June 2023

Staff was unhelpful at best, and rude at worst. The guy at the front desk repeatedly belched while talking to me — gross. The room wasn’t ready until 7:30pm even though the staff told me that it would be “ready in half an hour”, and then just “5 more minutes”, over and over. And they never apologized for any inconvenience. The location is sketchy and made me worry my car might get broken into. Room was ok but smelled like lots of cleaner had been used to get smoke out of the linens. Very sad breakfast. White bread, cereal, and terrible coffee. Ice machine didn’t produce any ice.

Stayed in June 2023

booked on line and attracted to property by price and brand.. was disappointed when arrived. this is a converted Motel 6 located several miles out of Butte. No food service outside of a limited unkept small room for breakfast. off site options were limited to a small casino, McDonalds& Subway. No desk clerk to greet you when checking in and no bell to alert staff that you were there to check in. Someone showed up after several minutes and sent us to a room that had not been made up from the previous tenant. we were then given another room by a barefooted staff member dressed in sweat pants & a sweatshirt.. The corridors leading to the rooms needed vacuuming with more than one pile of room wast to be picked up.

rooms had need updated.

Stayed in June 2023

Not clean. Halls and stairways hasn't been vacuumed in a long time. Smelled smoky and dirty. Our room had a very bad leak from ceiling by the window when it rained. Not just dripping, but steady stream of water. Had to use all our towels to shop up the water on the floor.

Convenient location.

Stayed in May 2023

We stood at the front desk for quite some time without being helped. The hallways and room smelled like weed, curry, and cigarettes. At checkout there again were no staff present. There was hair in the tub/shower. No fridge/coffee maker

Clean

Stayed in May 2023

no fridge, no microwave, no hair dryer in room. very small room.

breakfast was fine, room was clean.

Stayed in May 2023

upon checking in one checks your ID, no one knows how long you are staying or what room you have booked. was set for two days and housekeeping came in the door as if I had checked out. must be some disconnect somewhere but overall comfy place!

close to highway loved that

Stayed in May 2023

Smelled like smoke Beds weren't very nice

Stayed in May 2023

Confusion on booking bad stormy night however the manager gave us the room and we paid cash. He promised it would be reimbursed if there was a double payment???

Confusion on booking apparently two bookings with same name two different confirmation numbers we paid cash but we’re also charged on VISa???

Stayed in April 2023

We had 2 beds 1 was comfortable 1 WAS NOT. From the looks 1 was much thicker than the other and definitely felt that way.

I liked being on the top floor.

Stayed in March 2023

No juice. Limited pastry and fruit.

Stayed in February 2023