fridge was not even plugged in upon arrival

bed was nice

Stayed in June 2024

They need to detail clean the rooms better. Vacuum the edges of the room and around the beds under the bedskirt.

Good price, comfortable beds and good pool.

Stayed in May 2024

No hot tub. Free breakfast was mediocre. Pricey.

Water pressure was great. Beds comfortable and clean. Easy parking.

Stayed in April 2024

the heating/AC unit was very noisy

very easy access to the room

Stayed in March 2024

Breakfast sucks

Stayed in March 2024

Pet area wasn't very big.

Price, easy to find

Stayed in December 2023

The shower tile grout had mold in it. Get some lights in the parking lot! When you drive up the place looks closed. Get the bar opened. When I went to CWU this was one of the places to go.

Need to add make your own waffles to the breakfast. There is a big empty space on the table. open breakfast at 5:30. The bed was comfortable with plenty of pillows.

Stayed in November 2023

Upon walking up the stairs to the 2nd floor, you are greeted with an unbelievable dirty door and unpleasant smells. Our room appeared clean, however, in desperate need of a facelift. The furniture was worse than my college student's dorm room (no exaggeration!). Everything wooden appeared to have major water damage. The bathroom was disgusting. Tiles pulling away from the walls, the door was deteriorating, etc. I wanted tea in the morning and the lobby only had green tea, no basic black. I then went for coffee instead and they were out (9am). Couldn't find anyone even at the front desk to help me. Not throwing the front desk agent under the bus, I am pretty sure they are short staffed and that employee was busy doing something else. I have stayed at several Red Lion Inn's and have enjoyed their "retro" flair. This was not retro. This was bad! I did walk by the 1st floor hallway and it appeared much nicer than the 2nd floor and much less smell.

Checking in was a breeze. Front desk agent was pleasant. Very comfortable bed and pillows!

Stayed in October 2023

Other than a huge sign that said Red Lion out by road there were no distinguishing signs at all I wasn’t even sure it was the hotel

Right off freeway

Stayed in October 2023

Was told to park at the back of the building because my room was located there. Felt like the parking situation was not safe and had to climb stairs to access 2nd floor. It was physically challenging for someone with knee issues. Bathroom toilet would not flush unless handler was held down for a longer than necessary time.

Location. Good variety of food establishments within walking.

Stayed in October 2023

Bathroom very small and no vent fan. Shower head leaked and sprayed ceiling. Man in room next door extremely drunk woke us up pounding on the suite/ adjoining room door and hollering. Woke up to him vomiting in the morning. Very thin walls. Refrigerator was in need of defrosting.

Friendly staff, bed very comfy

Stayed in September 2023

The breakfast wasn't that great. There was a party in the banquet hall and my 10yr old had to witness ppl puking and puke in the hallway while trying to go to the swimming pool.

Staff was really friendly

Stayed in September 2023

Was disappointed to find no coffee pot in the room when it stated there was on the online description. Also, staff did not say anything about when breakfast was or where. When I cam down in the morning I could not figure out where the continental breakfast was located .

Stayed in September 2023

Price

Stayed in September 2023

The bathroom was not spotless. There was hair around on the walls of the shower and toilet.

Ok. The coffee was very good. The breakfast was typical.

Stayed in September 2023

Second floor more worn but carpeting is being replaced. The room had not been dusted recently as evidenced by table tops. Desk chair upholstery torn.

Price point good. Pet friendly

Stayed in August 2023

My bathroom shower was disgusting. Nasty

Breakfast, pool. Staff

Stayed in July 2023

Pool was terrible not clean very dated

Comfortable at a ok price very friendly staff

Stayed in July 2023

The property needs some investment. And for the over $400/night rate (it was graduation weekend) I felt that I was paying way over the odds for a property which probably hasn't seen much in the way of improvements since the 90s.

Room size was good. Comfortable.

Stayed in June 2023

Hallways had musty smell, carpet very dirty, tape was holding carpet under room doorway, a/c barely worked - room was warm, breakfast was pretty sad in a dark corner of lobby, furniture in room was scratched all up

Staff at check in was very nice.

Stayed in July 2023

Handle fell off shower, lack of towels in room for size of room. No receipt at check at out, they told us at check in they told us they had trouble with third party reservations, ie booking.com, so we assumed we checked in without reservation. We still don't have a receipt.

Helpful staff, location.

Stayed in July 2023

The room is in need of some TLC... bathroom, painting, etc.

The bed was wonderful... 4 pillows on each queen bed!!!

Stayed in July 2023

I booked a 2 queen bed room, but we were given the choice of 2 full beds or a king room for the 3 of us. Very disappointing. Staff, especially Joy, were helpful.

Minimal; location ok1

Stayed in June 2023

Key lock on room didn't work so had to make several trips to desk for assistance. Bathroom not clean. Continental breakfast very limited and poor.

Location and staff.

Stayed in June 2023