Had a few issues with the ac, but staff was accommodating

Stayed in May 2024

Pillows were uncomfortable with cheap filling. The windows did not provide adequate noise insulation. The first night we were kept awake by cars playing loud base music, dumpsters emptying the trash and emergency service sirens. All sounded like we were in a tent outside.

Nice modern looking hotel and room. Nice size not too big. Safe area and relatively quiet.

Stayed in May 2024

Noisy air con was fixed only after asking twice. Hairdryer was faulty but was replaced promptly.

Good location, rooms a decent size and nice bathroom.

Stayed in March 2024

Didnt like the water pressure and smallness of bathroom

The location.

Stayed in May 2024

The team was extremely accommodating. I am perfectly satisfied with my stay. I highly recommend this hotel.

Stayed in April 2024

There was construction right outside my window that start a little before 8

Location and staff and food

Stayed in April 2024

Gym is terrible; dirty and very dated with barely any equipment. Carpets in rooms were being cleaned the day I checked in, so I had to leave the room ten mins after getting in. Air conditioning was really loud, although this did get sorted once I addressed it with reception. A really small thing which is easily fixed; I don’t understand why housekeeping would make up a room and leave the toilet seat up?! Every day I came back to the room to find the seat up; as a solo female traveler, this is really quite gross, there is a reason I don’t travel with men and this is one of them!

Good location just outside the FQ. Lovely friendly staff. Good sized room, comfortable bed. Nice bar area.

Stayed in March 2024

Water temperature and pressure could have been better in the shower so be prepared. Air conditioning runs warm at baseline, however, it sounds like you can request for it to be “switched over” to be a cooler temp so it can be fixed.

Unique, clean, excellent staff that goes above and beyond.

Stayed in April 2024

The room was small but that didn’t bother us. A few details that added up would make us consider not staying here again: a hole in the sheets, tv had image problem, window can’t be open and is frosted glass, woke up at 4am by a super loud garbage truck (or construction? Felt it was in the room) and humid smell (maybe because they clean the carped).

Good location right by the street car and French quarter, clean bathroom, one person at the desk was very nice and helpful, but others seems not to care too much. Appreciated having a mini-fridge in the room.

Stayed in March 2024

Bartender Tammy seemed lost but very nice. The construction noise in the morning.

Dallas was awesome and the food at your restaurant was delicious.

Stayed in March 2024

Housekeeping hours were a bit off: one day, they came at 5:50 pm, and the next, they knocked on my door at 9:30 am. My fellow neighbors were all very quiet throughout the night but when people were passing by the room and talking - I could hear every word- it's always a good idea to bring noise-cancelling ear buds.

Loved interior design of the place and the room! Nice shower. Very clean. Excellent location. Got a free drink at the hotel bar as a perk for staying. The front desk staff was extremely nice and friendly.

Stayed in March 2024

-bed was really uncomfortable -lobby bathroom not very clean. -really wish there were little waters in the room or easy access to water in the building we stayed in

-Great Decor/style -very easy access to canal. Just two blocks down! -blackout curtains -two of the staff went out of their way to help us.

Stayed in February 2024

Room not in same building as reception. Bar shut at 11pm, even for residents. Window faced parking lot but no other option to screen room than to lower blackout blind. Could not then raise blind. No option for help with bags, even going between two buildings and having to cross street to do so.

Decent sized room. Comfortable bed. Good location.

Stayed in January 2024

Nothing

Location, facilities and the staff were very friendly and helpful.

Stayed in January 2024

It's was really bad flies every day by the bar and grill area. I got charged a lot more than it said on booking

Stayed in January 2024

The shower was very confusing and for a long time on the first day we could only get cold water. Staff didn’t replenish coffee capsules on a couple of occasions.

Good bedroom and bathroom, large comfy bed. Great location in financial district, around a 10-15 min walk to all the main areas of NOLA. Friendly staff on check in.

Stayed in November 2023

Our first room was freezing and it could apparently not be fixed, so we were moved without fuss. Housekeeping had an unfortunate habit of taking items away and not replacing them, e.g. we seemed to have one small towel less every day and on the last day did not get a fresh floor mat. Also seemed impossibly to communicate with housekeeping staff. Very odd experience.

Scores for staff and facilities reflect a mix of top-notch front of house service and erratic housekeeping / old building with strange heating & cooling system. Had it not been for wonderful front of house service, the rating would have been considerably different. Breakfast was OK, apart from the Starbucks coffee (we dislike), but relatively pricey.

Stayed in December 2023

We could hear our neighbors conversations, their alarm in the morning, and the noise from the outside.

Great location, friendly staff.

Stayed in December 2023

I wouldn't have chosen carpets for the rooms, they can be traps for dirt and germs.

Staff so kind and helpful, it truly made my stay. Location is perfect.

Stayed in November 2023

Me & my partner really appreciated the location of this hotel for what we required for our stay in New Orleans. It was in easy walking distance to Bourbon Street & surrounding areas. We stayed in a king room & there was plenty of space for us & the bed was comfy & we had a great sleep.

Stayed in November 2023

large room for one person, great continental breakfast, very nice staff

Stayed in November 2023

bare cement floor in room, with area rug

Stayed in October 2023

Rooms need more maintance. Breakfast was poor and sevice was slow.

Decor was nice.

Stayed in October 2023

No signficant concerns.

The room was comfortable and clean. The bed and pillows were also quite comfortable. The location worked well for us, as it's not in the French Quarter, but close enough to walk. We didn't want to stay directly in the quarter, for example. We had a drink at the bar one evening as well and the bartender was great.

Stayed in October 2023