2600 East Market Street, York, PA 17402, United States
#25 of 28 hotels in York
Guests' ChoiceBased on 197 hotel reviews
5.0Cleanliness
5.7
Comfort
5.8
Location
6.8
Facilities
5.4
Staff
6.7
Value for money
5.9
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 October 2024
Smith
United StatesThe gentleman at the front desk on the morning of my checkout was quite rude. None of the outlets worked in my room, so I wasn't able to charge my phone, and there was a coffee maker in my room that I was not able to use because the staff wouldn't provide me with a coffee pot in order to use it.
The beds were comfortable. The bathroom was nice. The breakfast is okay.
Stayed in October 2024
Reviewed: 23 September 2024
Craig
United StatesThe room smelled fresh and looked ok. Sleeping through the night we experienced a roach crawling on bed and one across the floor while going to the bathroom. I killed both and showed them to the man checking out and he said he would alert his manager. I told the manager there was a big gap under the front door that needs to be fixed.
The location was convenient. The check in was simple and person was very nice.
Stayed in September 2024
Reviewed: 15 July 2024
Johhana
United StatesThe customer service was terrible. There was blood on the sheets and the attendant at the front desk got mad and was disrespectful when I asked for them to be changed. The room smelled horrible
The pool was pretty
Stayed in July 2024
Reviewed: 9 July 2024
Tiller
United StatesThe young lady at the counter was rude and deactivated our cards a day early because she was rushing.
The room was spacious
Stayed in April 2024
Reviewed: 28 June 2024
Wilson
United StatesVery friendly staff
The location was great
Stayed in June 2024
Reviewed: 3 June 2024
Kimberly
United StatesFor free breakfast, there were no forks, asked for some and I was told there were no more (keep in mind, I'm talking about that flimsy plastic cutlery here) so we shared a waffle, eating it with a spoon. 45 minutes before breakfast was to end is when we entered. There were no more eggs or sausage, and we were told none would be made available to us. Before ending up with a waffle, I thought cold cereal would be ok, again, there wasn't any milk and we were told they were all out. I don't think we were being unreasonable for being very displeased. I spoke to the manager before we left, told him what a great sleep we both got, and were happy with the room overall. Then I told him about the breakfast, and how the staff member just repeated, they're of each thing. His only response was, oh, well she doesn't speak English. Ummm 🤔 maybe they should have an English speaking member of their staff working areas that will most likely encounter guest request or complaints.
The bed was super comfortable and the air conditioning unit worked great.
Stayed in June 2024
Reviewed: 2 April 2024
Fred
United StatesHeat / AC worked when it wanted to. There was a draft from the front door as it did not latch properly and had to be pushed closed hard and locked in order for the door not to blow open or be extra drafty. the electrical in the room is subpar. Water pressure was terrible and would get a better shower from an outdoor hose. The ventilation system seems to be shared and you can smell the bathroom from the other units. The provided breakfast was just ok. the orange juice tasted like watered down pulp from an orange. Breakfast items were somewhat edible. When going to speak to the manager upon checkout on the issues, he was too busy on the phone and told me to leave my key cards and just go. SO i never got to address the issues with him. Definitely will not be staying here again.
The Bed was comfortable and that is about it.
Stayed in March 2024
Reviewed: 22 January 2024
Hervivia
United Statesthe room was very cold, heaters do not heat up. They did provide us with space heaters but they also were not in good conditions. You can feel the cold around the doors and windows. They can definitely update!!!
The area was good!! Very close to walmart and alot of fast foods around.
Stayed in January 2024
Reviewed: 21 September 2023
Suppo
FranceThe Equipment are very old, not in good shape, the room was very border line for the cleaning.
Easy access, not far from some shops, parking is easy. Team done what they can to help.
Stayed in September 2023
Reviewed: 10 September 2023
Pearson
United StatesNot very clean
Close to amenities
Stayed in September 2023
Reviewed: 21 August 2023
Serrano
United StatesRooms were in horrible condition bathroom was dirty and no water pressure in the shower. The ceilings were cracked and room smelled.
Staff didn't restock any of the items for breakfast and our family went down at 730 in the morning the milk was rotten and poor service.
Stayed in August 2023
Reviewed: 24 July 2023
Timothy
United StatesThe room was dirty and there was roaches. The pictures were old the nightstands were falling apart the floor was dirty. It was so back we left Saturday morning.
The pool was nice
Stayed in July 2023
Reviewed: 10 July 2023
Deana
United StatesWE WERE IN 103/105 THE AC IN 105 WAS NOT WORKING PROPERLY. TUB IN 105 TOOK HOURS TO DRAIN OUT. SINK IN 103 DID DRAIN PROPERLY. WE REQUESTED SOMEONE TO COME LOOK AT THE AC. HE CAME BUT TOLD US TO GIVE IT AN HOUR TO COOL DOWN AND IT HAD ALREADY BEEN RUNNING FOR 4 HOURS. MY SONS FEET WERE BLACK FROM THE CARPET.
DID NOT HAVE THE BREAKFAST THERE, CHOSE NOT TO EAT HERE. MY FAMILY USUSALLY DONT LIKE WHAT YOU GET AT HOTELS FOR BREAKFAST.
Stayed in July 2023
Reviewed: 28 June 2023
Caleb
United StatesThe shower/tub was not cleaned. The floors needed vacuumed.
The location was okay. The food was good.
Stayed in May 2023
Reviewed: 18 June 2023
Baltz
United StatesFor the most part the room was clean but there was a hole in the bed sheet. Also the bathroom is very small and cramped.
The location was nice. Easy to get to many shopping places.
Stayed in June 2023
Reviewed: 13 January 2023
Tracey
United StatesSaw bugs rooms dated
I really don't remember
Stayed in November 2022
Reviewed: 27 October 2022
Donna
United StatesThe motel was older. I booked 2 king rooms online, but when I got to the hotel approximately 30 minutes later was told no king rooms only full sized room. Had to pay same price! Shower curtain needed washing and the bathroom walls and bathroom door. The vent was covered in dust. Room was dated.
Stayed in October 2022
Reviewed: 10 September 2022
Cindy
United StatesIt had roaches at least 10 we left
Stayed in August 2022
Reviewed: 28 August 2022
Sload
United Stateswe gave this place a second chance after our first stay not being the greatest. big mistake. we won't be staying a third time. the first night one of long term residents played their stereo all night long it was almost 3am before the thumping stopped. the second night at 10:30pm one of their kids stood outside out door crying and screaming for about 15 minutes before it stopped. someone was running a vacuum at 11:30pm then the thumping of the stereo started again. needless to say we didn't get the rest and relaxation we were promised.
the pool was nice the breakfastwas good too!. it's close to so many restaurants and shops.
Stayed in August 2022
Reviewed: 17 August 2022
Marlynne
United StatesThe TV Cable was disconnected and someone had to come in the room to fix it. The bottom of the TV Stand/Dresser/Refrig holder was rotted out. There were roaches in the bathroom.
Stayed in August 2022
Reviewed: 4 July 2022
Alicia
United StatesRoom could of been way cleaner, said it was non-smoking room but had burn holes on sheets, pool was not open, bed and pillows were uncomfortable, rooms were outdated, coffee maker &fridge were dirty. Should be a motel not a hotel. Priced too high for rooms in this condition.
No breakfast, front desk was nice. Ok location.
Stayed in July 2022
Reviewed: 25 May 2022
Anonymous
United StatesThe bedsheets and pillows weren't clean. They looked like, the bed was just fixed with the same sheets from the prior guests, because they had a funny smell. The location of my room allowed for the smell of cigarette and food to get into the room and I couldn't sleep, because I'm asthmatic. The room could use an updated. The internet didn't work. I couldn't connect to finish my presentation.
Fast registration
Stayed in May 2022
Reviewed: 22 May 2022
Alvin
United StatesRoom was not ready..breakfast was pre-package....more Continrntal than American breakfast as advertised.
Location
Stayed in May 2022
Reviewed: 20 March 2022
Ashley
United Statesit wasn’t updated, the beds are not comfortable, very load
Stayed in March 2022
Montebelluna, Italy
Granada, Spain
Lat Krabang, Thailand
London, UK
Paphos City, Cyprus
Arjeplog, Sweden
Quetzaltenango, Guatemala
San Juan, Puerto Rico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content