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Reviews of Quality Inn 2 stars

1804 E Sarah Dewitt Drive, Gonzales, TX 78629, United States

#9 of 9 hotels in Gonzales

Guests' Choice

Review score

Based on 72 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    7.3

  • Facilities

    5.8

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 April 2024

    6.0
    It's not fancy, but it was clean and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    They were in process of cleaning and opening pool, so it wasn't open to swim yet. Room was older, but it was clean. No other issues to report.

    Came into town for music festival. Hotel served its purpose. Shower was hot, pressure not strong. Room was clean, but older. I consider it a good value for the money. Full size fridge in room

    Stayed in April 2024

  • Reviewed: 8 April 2024

    5.0
    Stay was ok since there was a shortage of staff. The office person was trying to do his best.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room not as clean as expected. Some furniture was broken and no soap in the room. Had to go to office to get soap.

    The beds were comfortable.

    Stayed in April 2024

  • Reviewed: 12 June 2023

    4.0
    Did it like it showers only had hot water while it was 100 degrees
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Terrible breakfast choice , dirty and really dirty all Over

    Stayed in June 2023

  • Reviewed: 30 November 2022

    5.0
    facility needs remodeled, rundown
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    was run down carpet was frayed floors were dirty bathtub was stained up toilet seat was the wrong size. The sink in the bathroom had a single handle faucet but the countertop was pre-drilled for a three hole Fossett. The facility is rundown.

    it was convenient

    Stayed in November 2022

  • Reviewed: 3 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Needs facelift

    Location

    Stayed in June 2021

  • Reviewed: 14 June 2021

    5.4
    Can't get past the negatives!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Black mold/mildew stains all over shower curtain. Tiled floors not swept/mopped. Mattress had huge urine stains (I was checking for signs of bedbugs, found NO sign of that). Hair dryer did not work, hummed and smelled like electrical wires burning. Wall outlets either did not work, were too lose to hold plugs, or were completely coming lose from wall in the bathroom. (Fear of fire hazzard!) Lobby/lounge not open for coffee until well after 7:00am, only decaf in room and coffee maker smelled of mildew. Witnessed employee (or manager's teenage daughter?) walk out of manager office BAREFOOTED to retrieve paper plate from lounge and return to manager office). No sign of employee/manager in office/front desk when ready to check out. Just left keys on counter after waiting several minutes.

    Friendly staff upon check-in. Comfortable bed. Sheets, pillows and comforters appeared and smelled clean. Carpet appeared clean. Full size refrigerator, cold A/C.

    Stayed in June 2021

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was not open

    The property was quiet and peaceful

    Stayed in May 2024

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A/C wasnt very cool.

    It was very nice. And staff was super.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    1.0
    Not a good stay at all.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like find blood on a towel that was suppose to be clean / washed. Housekeeping should have thrown the towel away and not put it back into guest room. The sink had a water leak on the knobs and underneath the pipe. The water leaked out to the floor. The room door to entrance didn't seem secure at all. I didn't sleep well at all or feel safe at the Hotel. I won't ever be staying at a Quality Inn.

    The Manager Peter was the only friendly staff there.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in 2 hours late. No TV working at all.towel racks and bed boards poor condition. Coffee pot not working.

    Loction

    Stayed in October 2023

  • Reviewed: 28 August 2023

    2.0
    Gross!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dirty, gross, I don't believe they clean the rooms. There was stuff on the floor that a normal vacuum cleaner would have picked up. Gross smears on restroom walls. Shower dirty. Yeesh, need I say more?

    Nothing.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    1.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I made a reservation for quality inn in Gonzales la. When I get there they say all rooms are booked but come to find out booking.com reserved my hotel in Gonzales Texas not Gonzales la. Like I put for the room location. I reserved the room do to lost electricity from a thunderstorm and was out of power for 9 hours with 2 kids needless to say we had to go back home and stay in a hot house until power came back on. So I can’t say if the rooms was good or bad. Very disappointed

    Stayed in June 2023

  • Reviewed: 13 June 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    got a non smoking room, room wreaked of smoke. burn holes in comforter

    Stayed in June 2023

  • Reviewed: 8 June 2023

    1.0
    Don’t do it
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room they gave us wasn’t cleaned. The second room they gave us I opened their information pamphlet which was more like an old binder and two small roaches ran out. The pages also had roach droppings stuck to the pages. Just bad bad bad. The staff was friendly, the property just isn’t maintained at all. The picture I posted is the initial room they tried to give us

    It was the cheapest rate around, still overpriced

    Stayed in May 2023

  • Reviewed: 26 May 2023

    1.0
    Very poor
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    cleanliness, noise, door to room would not stay closed , someone had to be inside room to lock with deadbolt. guy behind desk did not want to give me a receipt for my stay. I reserved 3 night stay, stayed 2 nights my receipt showed a credit- he did not and has not provided refund - said Booking.com would provide authorization for credit before he would credit. bad place, bad business practices.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    1.0
    Very poor
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there were bugs all in my bedroom and unfortunately, I was not in the position to switch rooms. granted, I was there for a family emergency so in a last minute pinch it was doable.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    friendly nice n clean

    Stayed in April 2023

  • Reviewed: 30 January 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room had blood stains on wall and curtains. Water pressure was low.

    Stayed in January 2023

  • Reviewed: 8 November 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything, even left and didn't stay my second night. Left and got another hotel elsewhere

    Liked nothing

    Stayed in November 2022

  • Reviewed: 26 September 2022

    1.0
    Not great
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bugs in room in microwave bad smoke detector toilet

    Price

    Stayed in September 2022

  • Reviewed: 21 August 2022

    2.0
    Very poor
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothingthe staff very un professinal

    Stayed in June 2022

  • Reviewed: 5 July 2022

    7.0
    It served the purpose.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    We were not able to get any breakfast. It looks like there were some type of construction workers and they ate everything. Nothing was restocked so we could eat!

    The man that worked the front he was extremely nice, funny, and very polite!

    Stayed in July 2022

  • Reviewed: 17 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Management wass great friendly 👌 i would stay again i go back to gonzales

    Stayed in May 2022

  • Reviewed: 16 January 2022

    3.0
    Other guests played ear piercing music in parking lot until 2:30 am.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    Other guests

    Stayed in January 2022

Showing 1 – 25

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