336 Henderson Chapel Road, Pigeon Forge, 37863, United States
#346 of 463 hotels in Pigeon Forge
Guests' ChoiceBased on 18 hotel reviews
8.3Cleanliness
9.1
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
8.8
Value for money
8.8
Free WiFi
10.0
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Showing 1 – 18
Reviewed: 25 June 2024
Tony
United StatesNothing at all
One lovely time This Weekend in Pigeon Forge Tenn the service was very nice Ms Latoya was very very helpful with all of my questions and travel needs within my visit will return at some point this summer with my Parents
Stayed in June 2024
Reviewed: 24 June 2024
Amber
United StatesNeeded more breakfast choices
Convenient location
Stayed in June 2024
Reviewed: 17 June 2024
Trevor
United StatesThe beds and pillows were not very comfy, receptionist that night was not helpful with an issue inside the room so we dealt with it
It was very clean
Stayed in June 2024
Reviewed: 13 June 2024
Rebekah
United StatesThe only problem for me was the parking and that isn’t really a big deal at all.
Easy to get into and out of because it was at a red light. The hotel had been recently renovated and was very clean.
Stayed in June 2024
Reviewed: 13 June 2024
Michelle
United StatesThere seemed to be a couple of areas where water was leaking in the ceiling and down the walls.
Room was fantastic. Had a suite where you could watch TV separately from the bedroom.
Stayed in June 2024
Reviewed: 9 June 2024
Christopher
United StatesA/C location in room
It was brand new. Elevator makes some creepy noises, and air conditioning is in a horrible spot in the room. However, great place to stay
Stayed in June 2024
Reviewed: 30 June 2024
Tom
United StatesThe lobby had a musty smell. Breakfast was not replenished on time. Our keys would not open our rooms after breakfast.
The hotel was recently remodeled. There was a heated outdoor pool.
Stayed in June 2024
Reviewed: 23 June 2024
Tiffany
United StatesMy entire experience at the hotel. Got there, no record of my reservation. Rooms were sold out. There were ants in our room, bad. The room smelled like pee. Was not very clean. Water did not get hot in the shower.
Latoya was very pleasant and did the best she could.
Stayed in June 2024
Reviewed: 18 June 2024
Patricia
United StatesIt took a while for the receptionist to show up after we ring and ring the phone in the entrance since she wasn’t there, but she finally realized we were there she slowly moved to the desk to complete the check in. The room wasn’t completely ready (the sofa bed wasn’t open nor didn’t have the liners inside the room for it-we booked for 6 people and it was ready only for 4) again, we called the reception and no answer, so we went back down to ask for liners and she appear to be annoyed. It was late and we were tired at that moment, but it didn’t go unnoticed.
Great location, good value, the family room is perfect for spending the night, theres a lot of potential on what it looks like a renovated hotel! It’s not premium but beds and those pillows were perfect!
Stayed in June 2024
Reviewed: 17 June 2024
Shane
United StatesWish there was an ac vent in the bathroom Got hot Saturday night while sleep ac units on 62 but never got cold
The size of the room
Stayed in June 2024
Reviewed: 18 June 2024
Linda
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 12 June 2024
Kaelynn
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 May 2024
Violet
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 27 June 2024
Michelle
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 June 2024
Michelle
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 27 June 2024
Michelle
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 24 June 2024
Alexandra
United StatesThere are no comments available for this review
Stayed in June 2024
Showing 1 – 18
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