610 Diamond Street, Pacific Beach, San Diego, CA 92109, United States
#8 of 237 hotels in San Diego
Guests' ChoiceBased on 555 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.5
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 1 July 2022
Lindani
United Statesjacuzzi water looked dirty and pool tiles were dirty, room was dated and noisy
the location and customer service are excellent. I liked that they had food and drink available poolside.
Stayed in June 2022
Reviewed: 30 June 2022
Steve
United StatesA little pricey compared to others
Received exactly was i was told on booking
Stayed in June 2022
Reviewed: 27 June 2022
Velvet
SwitzerlandIt was all perfect.
Staff is super nice, the hotel super clean and the location just perfect! We loved it!
Stayed in June 2022
Reviewed: 24 June 2022
Thaira
United Statesnothing
everything! will be staying here next time in San Diego
Stayed in June 2022
Reviewed: 24 June 2022
Catherine
United StatesNothing.
I love that this place is not too big. This allows the staff to interact with guests making their stay memorable. Our family is a fan of great customer service and great customer service is what we got. From the front desk staff to concierge, bell boy, valet, housekeeping, wait staff, and even the maintenance crew. The front staff and concierge were very helpful. This was our first time visiting Pacific Beach and there are so many things to do! We were provided with information on local attractions, like Belmont Park, SD Zoo, Old Town San Diego, Petco Park because we are a huge baseball fan, as well as the different eateries in the area. Our first night, we were looking for a good Mexican place to eat at and Dan recommended Oscars. We will never forget. The food was fresh and delicious! Whatever we needed the staff addressed them with care in thought. I ended upgrading our room to full ocean view on our last night stay. Dan the concierge who also works the front desk took care of everything and ensured the process did not interfere with our plans. We did not have check out of our room and were assured that we would continue to have access to it until our new room was ready and that if we decided to not be present, the staff would move our belongings to our new room, which exactly what happened. We packed all of our belongings and the bellboy transferred all of our belongings to our new room. When we got back, we were issued new keys and were told that our belongings are in our new room. Housekeeping kept our room meticulous and even made different animals out of towels everyday! The waitstaff always made our stay at poolside very nice by bringing our beverages and food. They also kept the area clean! My husband struck a conversation with their maintenance man, Bob, who was working to ensure the pH balance to the hot tub was where it needed to be. He was very personable. He ended coming to our room with Johan to make a minor adjustments to our AC.
Stayed in June 2022
Reviewed: 16 June 2022
Shawn
United StatesNeeds better food service
On the beach
Stayed in June 2022
Reviewed: 12 June 2022
Susan
United Statesmy room was very noisy.
location
Stayed in June 2022
Reviewed: 6 June 2022
Maritza
United StatesNA
food was cheaper. beach right there. zoo and Sea world 15 min away. Hotel provided chairs, umbrellas, boogie boards, sand toys. drinks cheaper at hotel. Tub amazing for the little one.
Stayed in June 2022
Reviewed: 5 June 2022
Carolyn
United Stateslocation for our one night wanting the beach the boardwalk and good dining to walk too on the beach
Stayed in June 2022
Reviewed: 3 June 2022
Virginia
United Statesdoes not have a restaurant, just offer some food for breakfast. However there are plenty of restaurant options near by
staff was amazing. Great location, just over the ocean. Good size bedroom
Stayed in June 2022
Reviewed: 3 June 2022
Bianchi
United StatesLeaving
Arriving
Stayed in June 2022
Reviewed: 30 May 2022
Vi_elizabeth
United StatesThe hot tub was completely occupied by a family of small kids on several occasions. Doesn’t have the same romantic vacation vibes for young childless couples.
So great for a couple looking for a classy place to spend a day by the beach (they rent beach chairs, towels, and umbrellas for free). Walking distance of all the restaurants, good location for a morning run.
Stayed in May 2022
Reviewed: 27 May 2022
Sarah
United StatesNo complaints.
The rooms were great and well appointed. The view was great. The neighborhood was really exceptional and interesting. Everyone was so friendly and helpful that it really stood out.
Stayed in May 2022
Reviewed: 24 May 2022
Brad
United StatesNothing
Location on the beach was great. Room had a great view and could hear the ocean. Pool and hot tub nice and toasty with service at the pool.
Stayed in May 2022
Reviewed: 22 May 2022
Ponce
United StatesThe van camp outside but not your fault
Stayed in May 2022
Reviewed: 22 May 2022
Deborah
Australiathat we couldn’t stay longer…. hahah
loved everything. such a beautiful property in a wonderful location. staff were so lovely , kind and helpful. Would just be so thrilled to come back.
Stayed in May 2022
Reviewed: 20 May 2022
Nunlist-young
United Statesocean view with quick access to the beach and Perfect location to walk to great food spots
Stayed in April 2022
Reviewed: 19 May 2022
Markey
United StatesThe location is awesome! Great staff that were always smiling and willing to help. It was nice being able to get towels, beach chairs, and an umbrella for the short time we had for the beach.
Stayed in May 2022
Reviewed: 17 May 2022
Ashley
United KingdomGreat spot
Stayed in May 2022
Reviewed: 15 May 2022
Timm
United StatesThe bed frame was a stubbed toe magnet
The staff was friendly and housekeeping was fantastic
Stayed in May 2022
Reviewed: 4 May 2022
Angelica
United Statesjacuzzi tub in room did not work but the staff quickly remedied it for me
beautiful! clean and well kept, and amenities are awesome.
Stayed in May 2022
Reviewed: 3 May 2022
Billybong
United StatesThey increased their resort fee AFTER we had made our reservation and didn't honor our original reservation fees.
Excellent location, room was nicely appointed.
Stayed in February 2022
Reviewed: 30 April 2022
Neil
Zimbabwestaff were very friendly and helpful
Stayed in April 2022
Reviewed: 20 April 2022
Waves
United Statesnothing
location was perfect, staff was amazing, food was delicious. everything was very clean.
Stayed in April 2022
Reviewed: 18 April 2022
Christine
United StatesThe adult beverage options could have been better.
Great location and friendly, helpful staff!
Stayed in March 2022
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