7299 Universal Boulevard, Orlando, FL 32819, United States
#290 of 391 hotels in Orlando
Guests' ChoiceBased on 5349 hotel reviews
7.5Cleanliness
7.6
Comfort
7.7
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 12 November 2024
Carlos
United StatesThe property required significant maintenance and was not very clean. The toilet was difficult to flush, and we frequently had to renew the hotel key card due to issues with the magnetic strip.
We visited for EDC weekend, and the location proved to be quite central to many attractions. With numerous restaurants nearby, we found it convenient to get around without needing to rent a car or rely on Uber. Added bonus, they provided complementary breakfast.
Stayed in November 2024
Reviewed: 12 November 2024
Veronique
United StatesThe travel/ timeshare employees very pushy despite staying I was not interested several times. One woman walked right up to me after telling her no previously while trying to get my child to the elevator. She then looked at me as if I did something wrong by saying no thank you the rest of the evening.
Location was great unfortunately traveling for medical needs for my sick child on her birthday during a busy holiday weekend.
Stayed in November 2024
Reviewed: 11 November 2024
Rios-ayala
United StatesLight switches didn’t work (about two) and no walk-in shower on a “suite”.
Property is in an excellent location.
Stayed in October 2024
Reviewed: 9 November 2024
Gelana
United StatesHot water wasn't working very good
Stayed in November 2024
Reviewed: 6 November 2024
Naiman
United StatesIt's been a week and have not received my 100 deposit back.
Friendly staff, great location
Stayed in November 2024
Reviewed: 4 November 2024
Maria
United StatesAc in room leaked from ceiling leaving a wet spot on floor
Excellent Location for Universal studios, restaurant, store, clean and comfortabke
Stayed in November 2024
Reviewed: 4 November 2024
Hayley
United StatesEverything was good
Close to everything
Stayed in November 2024
Reviewed: 4 November 2024
Devante
United StatesI had multiple roaches crawling around soon as I checked in had to be moved to a different room.
Eh
Stayed in November 2024
Reviewed: 30 October 2024
Tonya
United StatesIn the lobby there was a person trying to get you to participate in something like a “ time share “ but when we said no he was very pushy. I didn’t like that after a long day of travel and we just wanted to check into our room.
The location was really good. Staff was nice.
Stayed in October 2024
Reviewed: 29 October 2024
Felipe
ColombiaWe don’t know about the resort fee until we got there and the hot water went off the whole day
The Location was great and the free parking
Stayed in October 2024
Reviewed: 27 October 2024
Adeel
PakistanNeed to renovate things.
The location is good.
Stayed in October 2024
Reviewed: 24 October 2024
Crystal
United StatesThere was a mildew smell in the bathroom.
Location, free parking, staff super nice.
Stayed in October 2024
Reviewed: 23 October 2024
Lukasz
PolandThe tap in the bathroom didn't function properly, and the Wi-Fi was too slow.
For breakfast, they use regular cutlery and plates (not plastic), which is eco-friendly. The omelette made by the chef was excellent.
Stayed in October 2024
Reviewed: 22 October 2024
Alexandra
United StatesLast day I saw a lil roach trying to get in when I open the door but I killed it
Location was perfect….Near hotel you have ihop,wawa,pharmacy etc
Stayed in October 2024
Reviewed: 21 October 2024
Vladyslav
Czech RepublicThe room was not cleaned up properly. Pretty dirty floors, the bathroom is quite old and used. I had tried to use the fan to heat the room a bit during the first day of the stay, but something in the heater started smelling like something burnt and the CO2 detector went off wailing for a few minutes even though there was no visible smoke, just the smell. No one came to look into it though. Was not able to use the heater since.
The location is pretty nice, just a 5-minute walk from a bus station from where a bus takes you directly to the city walk. The personnel was very responsive, helpful, and kind. The room was spacious with a large comfortable bed. Good that there was a coffee machine that could boil water for tea also.
Stayed in October 2024
Reviewed: 21 October 2024
Joe
Portugalbase boards were discolered maybe mold? restaurant lousy service and the food was not very good
close to many attractions
Stayed in October 2024
Reviewed: 18 October 2024
Shawn
United StatesSometimes the wi-fi would drop.
Excellent location! Quiet and close to theme park. Staff was very friendly and helpful. Room was clean and quiet. Bed was super comfy.
Stayed in October 2024
Reviewed: 18 October 2024
Tiffany
United StatesThe bathroom had a strong pee smell, the air conditioner in my room didn’t work very well
Quiet, nice location, good price
Stayed in September 2024
Reviewed: 17 October 2024
Aftab
Pakistannothing
room is good, Location is Great & breakfast excellent
Stayed in September 2024
Reviewed: 16 October 2024
Jose
MexicoThe room had like a humid smell. Nothing too bad, but it was noticeable when we arrived to the room and came back after being away the whole day. When the AC was on the smell disippated a bit. It did not affect too much. We found a cockroack in the bathroom, like a 1cm cockroach. I think itcame most likely from the shower drain, since it was right besides the shower.
Great Location really close to universal studios, Close to restaurants in the area still by walking distance. The beds were very comfortable, good overall cleanliness. The staff was helpful but not so friendly. Easy and fast check in and check out. I filed a noise complaint ant it was attended right away in the middle of the night.
Stayed in October 2024
Reviewed: 15 October 2024
Christina
United StatesThe room was a little dated.
It had onsite restaurants. The food was good. The rate was reasonable. It is within walking distance of activities, restaurants and stores. Universal is about a mile. Plus there are side walks everywhere. The staff was great.
Stayed in October 2024
Reviewed: 14 October 2024
Sujoy
United Statesold building and not renovated. repairs are visible.
staff member attitude and behavior.
Stayed in October 2024
Reviewed: 11 October 2024
Darlene
United StatesA few bugs
Food service open all night
Stayed in October 2024
Reviewed: 11 October 2024
Mateusz
PolandBreakfast was very simple. Room was outdated, needs some renovation done. Bathroom looked like it was not cleaned. Long dark hair left in the shower (disgusting!) and on the bathroom floor.
Gym area, comfortable beds.
Stayed in October 2024
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