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Reviews of Home2 Suites St. Louis / Forest Park 3 stars

920 South Taylor Avenue , Richmond Heights, MO 63110, United States

#3 of 5 hotels in Richmond Heights

Guests' Choice

Review score

Based on 333 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Loved the size of the rooms and the full-size refrigerator. The staff was really friendly and the breakfast was also good.

    Stayed in June 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Woke up to someone cutting grass around 7

    Okay

    Stayed in May 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 10 nights

    Stayed 10 nights. Sheets were never changed on the bed. While the room was prebooked and paid for on booking .com management insisted that I pay 720 dollars on arrival. When i raised the issue with the manager David he was very apologetic and said monies would be reimbursed. Only 660 has been reimbursed to date. Not very satisfactory to be honest.

    Great location. Helpful staff mostly.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast seating crowded, dirty.

    Location, free parking

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    It was ok. Not really worth the price but the convenience of location was key.
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dogs barking all night. Then we got woke up at 8am to people yelling & screaming (fighting) right outside of our room. Breakfast wasn’t the greatest.

    Location was convenient! Rooms were nice!

    Stayed in February 2024

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We had a couple roaches in the kitchen area, but I wouldn't call it an actual infestation.

    The breakfast choices were pretty good, and the rooms had everything we needed in them.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    9.0
    It's a great hotel for families and larger parties.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 7 nights

    The beds were a bit too soft for me. The hotel is bit far away from public transportation.

    Very spacious rooms. Helpful staff. Excellent breakfast. Great facilities.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool water was really cold, and the breakfast could have had a bigger selection.

    The stay at Home2Suites was overall a very good experience and it exceeded our expectations. The staff was friendly, the breakfast was decent and they also had really good coffee available at all times in the lobby. The gym was open 24h. Rooms were spacious and it seemed very new and well maintained. The small kitchen in the hotel room was a huge plus. As for location, it couldn’t have been better for us as it’s located close to the botanical garden and the Zoo which are both worth a visit. It’s only a short drive to downtown St.Louis as well. The price was also nice compared to other hotels in surrounding area. It seemed very family friendly as well.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    7.0
    Good choice for a hotel option in the St. Louis area.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly and informative. Breakfast was good

    Stayed in October 2023

  • Reviewed: 5 September 2023

    9.6
    Exceptional
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Price is little high for a long stay.

    Very comfortable, complete apartment for a family and very well located. Also loved the breakfast.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Friendly and clean
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It just needs an update. The room is getting a little dated but it’s clean. My only real complaint was the toilet flash was on top of the tank. My germaphobic brain had a hard time with that.

    The staff was super friendly. The lady at the front desk helped us find a really awesome ice cream location for our family. She also let us know what areas to avoid. The room was clean. The breakfast was nice.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only downside was breakfast. It was good, but a line at the waffle maker, and no biscuits and gravy on the weekend! Only weekdays, major disappointment.

    The room was spacious, full kitchenette, free shuttle was great! A nice, saltwater pools, that unfortunately, we didn't have time to check out.

    Stayed in July 2023

  • Reviewed: 11 August 2023

    9.0
    Super comfortable, plenty of space, well stocked and good location.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    The bathroom could be wiped down a bit more thoroughly. There were a few stray hairs that probably shouldn't be there. Other than that, it was very clean.

    It was a very comfortable room and would be a great place to stay for extended stays. There was plenty of room, comfortable beds and seating, and well stocked. The breakfast was fine and the staff was friendly. It was also in a great location!

    Stayed in August 2023

  • Reviewed: 25 July 2023

    9.0
    Excellent customer service.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Towels are not so clean, some are old and dingy. Pillows are terrible and go flat. Some of the pillows smell like sweat. Pillow cases look old with yellowish color. The water pressure in the shower was low.

    Good Location, close to several attractions with few restaurants close by. The hotel had decent breakfast food and excellent customer service. Rooms are big and comfy with a full kitchen amenity.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Good for families. They have shuttles inclused in the price.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    I was not too fond of the breakfast We went at 9 am ( it ends at 10 am). The only thing they still had was waffles and toasts. I hope they had eggs earlier. The pool looked oily. We went to the pool in the end of a Saturday!

    I liked how well the room is established. It has everything you need for a couple of nights regarding dishes, fridge, and bathroom products. It is also pretty close to the zoo, where we wanted to go And, I loved that they have a shuttle. After driving for so long, I was glad and relieved to don't have to do it in a strange city.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    Good hotel, good location, pleasant staff.
    • Leisure trip
    • Couple
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were small and old. They should be replaced.

    Good location, clean and breakfast was good.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    A very nice place to stay and the location was great!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Everything was clean and well maintained. The breakfast was very nice and the space was plentiful for seating. We didn't have time for the pool or gym space so I can't rate those areas. Our room was very spacious and comfortable.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Adequate.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    The coffee station in our room didn’t have enough creamers. There were no instructions on how to use the TV remote, and despite our trying, we were unsuccessful in using it.

    The location was fine for our visit to the Botanic Garden.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    9.0
    My family loved our stay!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was so nice that I hate to say anything but the kitchen and bathroom floor were a bit dirty. I spilled some water and when wiped it up, the paper towel was brown.

    The room was big. We within 10 miles of most attractions. The breakfast was great, even options for special diets. The staff was friendly. Love the shower!!! The room was fairly quiet even though we were right by the Interstate. The kids loved the pool. The beds were comfortable. If I am ever in the area again, I would stay here.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location - very near the zoo and forest park. Clean and very family friendly.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    7.0
    OKAY
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    They never cleaned the property

    Location

    Stayed in May 2023

  • Reviewed: 8 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was disgusting and no hot tub

    The pool was open till 11:00

    Stayed in April 2023

  • Reviewed: 4 March 2023

    9.0
    Great place to stay in St. Louis
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff was welcoming and friendly. Perfect location to WashU and all other St. Louis activities!

    Stayed in March 2023

  • Reviewed: 24 February 2023

    9.0
    Great location and would stay there again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient location to Barnes Jewish hospital and the shuttle service was great. Good selection at breakfast.

    Stayed in February 2023

Showing 1 – 25

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