3538 Southwest Military Road, San Antonio, TX 78211, United States
#320 of 321 hotels in San Antonio
Guests' ChoiceBased on 29 hotel reviews
4.0Cleanliness
4.6
Comfort
5.1
Location
6.2
Facilities
4.5
Staff
5.5
Value for money
4.3
Free WiFi
3.1
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Showing 1 – 25
Reviewed: 20 September 2023
M
United StatesFloors were very dirty and there was a full size fridge that didn't even work and smelled a little.
Customer service was nice. Bed was comfortable and clean.
Stayed in September 2023
Reviewed: 11 July 2021
Isiah
United StatesSheets were dirty asked for some more and they were dirtier than the 1st set. Mold on shower curtains, fridge didn't work, pillows were flat, blankets were dirty. Would not stay here ever again. Filthy
The staff was nice
Stayed in July 2021
Reviewed: 11 July 2021
Tanzie
United StatesSheets and pillowcases had stains
The staff was friendly
Stayed in July 2021
Reviewed: 5 July 2021
Eleazar
United StatesDidn't have any towels when we arrived. The owner knocked on our door in the morning to advise housekeeper to put some towels it never happened. The room was never serviced by housekeeper. We also only got one roll of toilet paper.
The person working the night shift was very friendly and got me a very spacious room for my reservation.
Stayed in July 2021
Reviewed: 5 November 2023
Christopher
United StatesI requested a non-smoking room. The comforter has cigarette burns. The microwave had cigarette burns. Holes in the walls. Shower rod was ziptied together. I could see through the crack in the room door. The door lock was defective.
I didn't end up staying
Stayed in October 2023
Reviewed: 21 August 2023
Barron
United StatesThe fact that I upgraded my room only to be disappointed , once I settled in to my room , I noticed not having towels nor toiletries . Had to go down to the local store to get cleaning supplies and air freshener , The non-smoking room was so non... I was excited to upgrade to the room with the Jacuzzi only to find out , disaster in the making ; once the water got to a certain point water shot out everywhere hitting the ceiling . So having to keep making my way to the office was very upsetting . I didn't even finish my stay I left due to the fact my ac never cooled the room even after being wet , still felt like a fan hitting me
The room was very spacious , but other than that it was a very disappointing stay
Stayed in August 2023
Reviewed: 17 May 2023
Terry
United StatesNeed to find somebody else to do a better job
Ít not even clean microwave or dirty the floors are so dirty you step barefoot it and you get a dirt on your feet it's horrible it needs to be good
Stayed in May 2023
Reviewed: 26 September 2022
Pena
United StatesThe owner is very rude and charges u for any lil thing
The rooms are very spacious
Stayed in July 2022
Reviewed: 23 March 2022
Tina
United StatesParking was far
Spacious
Stayed in February 2022
Reviewed: 23 March 2022
Tina
United StatesParking was full
Rooms are big
Stayed in February 2022
Reviewed: 16 March 2022
Jackie
United StatesThank you
Stayed in February 2022
Reviewed: 1 October 2021
Glen
United StatesPoorly maintained facility.
Nothing, cheap, run down place, wont stay there again.
Stayed in October 2021
Reviewed: 10 September 2021
Daniel
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 September 2021
Aravind
United StatesEverything about the room is so bad. Poor towels, poor bathroom conditions. Guy looks to be fraudster. He demanded cash to avoid taxes I believe.
Place was disgusting! No proper bed sheets, no lights, no Flush in the bathroom. Guy charged me $105 in cash. Horrible experience and worst place to live in.
Stayed in September 2021
Reviewed: 4 September 2021
Brandy
United StatesNothing at all it was terrible 😢
Nothing
Stayed in September 2021
Reviewed: 5 August 2021
Albert
United Statesthe sheets were dirty liked someone peed on them and was cleaned enough and the bed sheets and blanket was itchy not enough towels I payed a lot for not a great place to stay
nothing I did not like anything about this place it was the worst place I have ever stayed at nothing it was a nasty place
Stayed in August 2021
Reviewed: 27 July 2021
Anonymous
United StatesHad to ask for TV remote. Wasn’t worth $160 a night. No hand towels or washcloths in room. Only 2 towels. Walls are extremely thin. People above us were so noisy sliding chairs and stomping till 3am. Will never stay here again.
Big room
Stayed in July 2021
Reviewed: 20 May 2024
Stephen
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 September 2023
Jacob
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 30 August 2022
Deyanira
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 2 August 2022
Adrian
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 10 March 2022
Sucker4love
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 5 May 2024
Ben
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 27 July 2023
John
United StatesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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