78 Robinson Street, Pottstown, PA 19464, United States
#4 of 4 hotels in Pottstown
Guests' ChoiceBased on 120 hotel reviews
5.8Cleanliness
6.4
Comfort
6.6
Location
7.1
Facilities
6.3
Staff
7.3
Value for money
6.8
Free WiFi
5.8
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End of dialog contentReviewed: 10 June 2024
Susan
United StatesThe front desk clerk got out of a battered looking car parked right in front of the front doors and followed me in to check me in. A young woman who was behind the desk in the morning followed us in. The clerk didn’t greet me, just went behind the desk and asked for my license and credit card. He barely spoke. What I really didn’t like was I was put in the first room in the hallway and could hear loud talking and laughing, the phone ring…everything. The glass door diving the small lobby and hallway wasn’t closed. The air conditioner vent had a loud rattle so I turned the temperature up to get it to stop running. I didn’t check in until 11:30 p.m. so thankfully was exhausted and fell asleep after awhile.
Seeing many other cars in the parking lot was a good sign when I drove up.
Stayed in June 2024
Reviewed: 11 January 2024
Shea
United StatesSmall rooms and we could hear the people next door talking all night.
Clean room, staff was really friendly
Stayed in January 2024
Reviewed: 9 December 2023
Paul
United StatesA bit off the main routes. Needs updating in the public areas. Room was fine
Quite
Stayed in December 2023
Reviewed: 3 October 2023
Maria
Puerto RicoIs not Cleaning.....
The girl in check in
Stayed in October 2023
Reviewed: 26 June 2023
Miriam
United StatesI didn’t like that the rooms were not cleaned each day and lots of people sitting at the front doors smoking. It was also dirty in common areas.
Location
Stayed in June 2023
Reviewed: 5 June 2023
Kelsey
United StatesSome of the other occupants could be rowdy at times
It was clean and the staff were exceptionally friendly
Stayed in June 2023
Reviewed: 1 June 2023
Brianna
United Statesthe second floor hallway smelled like cat pee, but my room did not smell.
was very pleased with how clean it was. staff was very friendly. very quiet.
Stayed in May 2023
Reviewed: 1 May 2023
Willauer
United StatesThe room was very comfortable the beds were super nice.
Staff was very friendly and kind to all of us
Stayed in April 2023
Reviewed: 26 October 2022
Ralph
United Statesbuckets in halls to catch water leaking
the evening desk clerk
Stayed in October 2022
Reviewed: 6 September 2022
Kasey
Canadawe’re on the first floor and it was VERY VERY loud. loud neighbors until 3am and then yelling and screaming at 5am by some lady. other nights heard vacuuming very late at night and could hear conversations by front desk all night long. We did ask to be switched to upstairs but due to capacity we were not able to be accommodated but no apologies were offered and no action taken to control the noise.
Kim from Front Desk was very lovely.
Stayed in September 2022
Reviewed: 29 August 2022
Rafael
United StatesThe bad smell of the area when I first stepped foot into the building. Smelled pretty awful…The elevator was also a issue. We got scared when the elevator tried to move while the door is still open. Garbage was everywhere in the hallways. Cleanliness was just terrible.
Our room was great! Just the sheets were the only issue. Had to buy a massive blanket at Walmart to cover the whole bed. I got a hole on my blanket and you can tell someone burned it with a cigarette.
Stayed in August 2022
Reviewed: 26 August 2022
Terri
United StatesStained hath towels and it seemed like more people were living there then spending the night
It was quiet
Stayed in August 2022
Reviewed: 6 June 2022
Donald
United StatesWiFi performance was poor.
Stayed in June 2022
Reviewed: 31 May 2022
Sandra
United StatesThe hallways smelled like weed. And it made my room smell too. Also beds were very hard and no where really to hang clothes.. No fridge to keep drinks cold.
Water pressure, room basically clean
Stayed in May 2022
Reviewed: 26 May 2022
Hoover
United StatesThe laminate floor in the room was not clean. It should have been mopped because there were some hairs, some fingernail clippings and some lint. It wasn't filthy though, just an observation! The noise in this hotel constantly woke me up and at times prevented me from sleeping. I heard doors slamming, people talking, a couple making love next door and someone above me walking across the room and dropping something heavy on the floor numerous times.
Breakfast was not offered (I was aware of this when I booked the room). Location was good with quick easy access to the highways and stores and restaurants in walking distance. The bathroom was clean and the bed was comfortable. The value for the room was reasonable compared to other hotels if you don't mind giving up the amenities (no breakfast, no refrigerator, no microwave, no hair dryer, no iron, no coffee pot, etc.).
Stayed in May 2022
Reviewed: 16 May 2022
Sandra
United StatesThere was an odor in the hallway upstairs, like a pet urine smell. That was not pleasant. Our room was fine, but that smell in the hallway was awful
comfortable rooms. Comfy pillows.
Stayed in May 2022
Reviewed: 26 September 2021
Robert
United StatesHalls dirty. A large spot on bead spread. Holes in bathroom door. Other guests talking loudly in the halls during the night. ( Entry door to our room was not tight to edges). Phone missing cord to receiver so unusable.
Location very good. No breakfast offered. New bathroom .
Stayed in September 2021
Reviewed: 11 July 2021
Terri
United StatesCould not ck in at 12. Loud talking from lobby from the staff and friends, they should have closed hallway doors. Or kept their voices down. Opened window and could smell smoke from front door. Lumpy pillows. Had to interrupt to get another towel.
Large bathroom. Wood floors.
Stayed in July 2021
Reviewed: 8 July 2021
Starr69
United StatesBurn holes in sheets. We were scheduled to check out Sunday and housekeeping knocked on our door at 9am to see if we were checking out. Price difference from what I was quoted and what I was charged
Air conditioning was good. Close to where we needed to go.
Stayed in June 2021
Reviewed: 24 June 2021
Becker
United StatesThe dogs
Stayed in June 2021
Reviewed: 20 June 2021
Jon
United StatesNo b/f offered
Stayed in June 2021
Reviewed: 12 June 2024
Hollie
United StatesThe girl at the front desk had no customer service she had her head down on the counter when we walked in she barely spoke to us other then to tell us our room number. Also the whole place smelled like cat urine or something of the sort. Only positive was the bathroom was clean n towels were clean the comforter even had a hole in it.
Stayed in June 2024
Reviewed: 31 May 2024
Henry
United StatesThe signage on the main road could be better.
They only had coffee. The location was good.
Stayed in May 2024
Reviewed: 27 May 2024
Jillian
United StatesIt wasn't dirty. The beds were pretty comfortable. Better than I expected.
Stayed in May 2024
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