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Reviews of Motel 6-Pinole, CA 2 stars

1501 Fitzgerald Drive, Pinole, CA 94564, United States

#2 of 2 hotels in Pinole

Guests' Choice

Review score

Based on 401 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.4

  • Facilities

    5.9

  • Staff

    7.0

  • Value for money

    6.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 8 September 2024

    6.0
    Not my favorite
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator. Loud neighbors. Ice was far. Smokers outside.

    Good price

    Stayed in September 2024

  • Reviewed: 16 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Not very friendly

    Convenient

    Stayed in July 2024

  • Reviewed: 14 August 2024

    5.0
    NEVER AGAIN
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I don't know what happened to the new cleaning staff after they modernized the rooms but this facility went way down?! I booked through a third party and after checking-in the room had a smell from the fridge so rancid it almost made us all vomit. And I don't know what was on the remote control but it instantly turned my kids hand black? The second room didn't have the smell but I can't say much more than that on the cleanliness. The only positive thing I can say is that the office worker did accommodate switching rooms only after verifying the smell personally.

    It's close to all freeways and no deposit needed

    Stayed in August 2024

  • Reviewed: 13 July 2024

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled strongly of cigarette smoke

    Stayed in July 2024

  • Reviewed: 7 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Service

    Price

    Stayed in July 2024

  • Reviewed: 24 June 2024

    6.0
    Okay, if you just need a bed
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness has decreased. Walls and tables could use a little more attention, just a magic eraser would do. Stayed here after the upgraded renovations years ago and you can't tell anymore that all that hardwork was done.

    Location is great. Lots of restaurants and shopping nearby if you needed to grab something.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The room smelled of smoke and the bed was a full size not a queen like we where told. And the room only had one towel had to back to the office and ask dor another towel.

    The first room that was given to us had a full size bes and smelled of smoke. The staff member that helped us was very helpfull and gave us another room.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The vending machine took my money

    Clean and quiet and peaceful

    Stayed in May 2024

  • Reviewed: 9 May 2024

    5.0
    Leaky ceiling
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom ceiling leaked during rain storm

    Stayed in May 2024

  • Reviewed: 18 March 2024

    7.0
    Price is a little high for the rooms.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The room has only a small refrigerator, no freezer, and the shower nozzle height is low making showering a little uncomfortable.

    It’s close to my place of work.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    It was nice but the room wasn’t clean.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t very clean.

    Location

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    My stay was fair and comfortable.. employees were nice and catered the best way they could
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 14 nights
    • Submitted via mobile

    The cost of the rooms

    Was no breakfast at this location.. you should start having breakfast

    Stayed in March 2024

  • Reviewed: 23 February 2024

    6.0
    Horrible customer service
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    I don’t like how many times I had to complain about not having hot water for my whole stay. Couldn’t put my 2yr old in cold water and it’s raining.. I was also told another night wld be added to my stay to accommodate me & my family.. nothing changed. 2 ppl checked on the water including maintenance. Water temperature stayed below lukewarm. Never got the room changed. I checked out & left

    The room itself was okay. Nice and clean. Wish there was a microwave to go with the small refrigerator.. it worked out..

    Stayed in February 2024

  • Reviewed: 23 December 2023

    5.0
    Needs painting
    • Business trip
    • Solo traveller
    • Double Room - Disability Access - Roll In Shower
    • Stayed 1 night
    • Submitted via mobile

    The condition of paint bad

    None

    Stayed in December 2023

  • Reviewed: 21 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was bit on my lip by a spider the ac leaked water onto the floor in my room

    Stayed in December 2023

  • Reviewed: 3 December 2023

    5.0
    • Leisure trip
    • Solo traveller
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    For the price is just fine i like it

    Stayed in November 2023

  • Reviewed: 20 November 2023

    6.0
    It was good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Property cleanliness

    Location

    Stayed in November 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room - Disability Access
    • Stayed 1 night

    The wifi didnt work at all.

    Very nice staff at the desk.

    Stayed in October 2023

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No microwave are frigerater

    Shopping stores

    Stayed in August 2023

  • Reviewed: 8 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The coffe had too many grounds in it. When I informed the staff they said nothing but ok sorry. Didnt even replace the bad coffe.

    Stayed in August 2023

  • Reviewed: 15 July 2023

    6.0
    Pleasant
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Looked better than the last Motel6

    Stayed in July 2023

  • Reviewed: 17 March 2023

    7.0
    i definitely would come back there they have plenary of good food places there
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    what I didn’t like was the room was not very clean the mini refrigerator had some items in there and it was smelling bad the shower curtain hat, lipstick all over default wiring in the air plugs when you plug in your phones they need to start checking out the property, making sure that the rooms are very thoroughly clean next time I’ll take pictures

    it was nice and the manger and employees really helped me out and it’s a nice place too relaxed and definitely going too work

    Stayed in February 2023

  • Reviewed: 24 February 2023

    5.0
    Too late too early check in refunded 1st night charged for 2nd night forced to leave on 2nd night
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a mixup with the hotel. I checked in at 4am early morning the following day thinking they would either consider my check in to be for the first night and the upcoming night would be the second night. Or the would just consider my 4am check in as me checking in for my second night and consider my first night a miss check in. But instead for some reason the motel staff insisted that I needed to check out. That I could not stay the second night because they said the they refunded the first night and charged me for the second night but I haven't even stayed the second night yet... I was on the phone with Booking.com on hold for 45 minutes while Booking.com tried to straighten this out with the hotel. Then thought it was resolved but again motel insisted that I needed to check out that I was not able to stay. Again I had Booking.com talk to the hotel to find a solution so I can stay the night that the hotel was charging for but that didn't work out either. The hotel made us check out of the hotel even though they said the refunded the first night and charged us for the second night even though we didn't get to stay the second night yet.... I don't get what was the big deal about us staying the second night if I was charged for the second night already

    The place was clean and it was quiet.

    Stayed in February 2023

Showing 1 – 25

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