All was great

The location in the village is excellent: walking distance to the centrum and the gondola, but also the local bus actually stops in front of the hotel

Stayed in June 2024

The suite and service were superb, but my original request was to have the best view of the Dolomites, and we were assigned a suite with a secondary view.

Service and attention to guests is superb. The family owners are there to make sure everything is working well.

Stayed in May 2024

I have nothing bad to say about it.

Everything, beautiful clean building very impress Ursula and her brother made me feel so welcome, like if they knew me, or I was part of their family, I was assigned a table, and that was my table for breakfast and dinner the entire stay, free bus pass to go to any town I wanted, the staff were so friendly, I just wished the weather would’ve been nicer so I could’ve stay longer.

Stayed in May 2024

Everything was perfect

Excellent hotel. Staff very professional and dedicated to guest’s wellbeing. I even got bigger room for the same price, because it was available at the time. Parking space is provided, you can even leave your car after checkout if you need to.

Stayed in May 2024

Since we are on a 35 day vacation we needed large luggage and every hotel or property we have stayed at in Italy has very little room to lay out luggage for access to our packed items and certainly no place to put all of our packed items for use especially bathroom toiletries. Similarly every place we have stayed have what appears to be a towel warming rack in bathroom, none of which we could figure out how to use.

Friendliness and attentiveness of all staff. Wonderful meals and meal preparations. Huge antipasto and breakfast buffet selections. Great location. Really nice spa with steam room, sauna, hot tub, shower, WC and lounge area.

Stayed in May 2024

Nice location, good breakfast, friendly & helpful staff. Good dinners.

Stayed in April 2024

Having to leave!

Location, beautiful traditional style, lovely dining room and views

Stayed in February 2024

The spa. The spa is very small and there were too many kids.

This property has an amazing view of the mountains and a large backyard. It is also a bus stop so you can go right to the gondola.

Stayed in February 2024

Everyone who works there is genuinely kind and attentive. The breakfast was great! From freshly baked bread, fruits to prosciutto to perfectly cooked scrambled eggs(made to order!) They offer afternoon snacks at the cafeteria for free of charge. The spa was a nice treat every afternoon after skiing. They serve full course dinner at just €30 starting with great selection of antipasto buffet! The chefs are amazing. There is a bus stop right in front of the hotel. 5 mins walk to the village. The view of the mountains from our room was magnificent. We will definitely come back here in summer.

Stayed in January 2024

I could not understand how to control the towel rail in the toilet

I was at the hotel 2 days in winter 2023 with half-board...and the staff was A-M-A-Z-I-N-G! I was personally accompanied to my room, they offered a complementary snack in the afternoon (for those who don't spend all days walking or skiing), they baked their own cakes, the restaurant buffet was pantagruelian (both at breakfast and at dinner), they even offered a complimentary bus ticket to visit nearby valleys.

Stayed in December 2023

None

Staffs were so kind and friendly, Breakfast was so fresh and delicious. i will visit next year again.

Stayed in October 2023

The bed cover was too heavy and hot. and the location had only one restaurant open.for a simple dinner..the gourmet restaurant at the hotel was too much food for us , and so were the other restaurants, except for one, We prefer when we are traveling a simple menu and dining option until at least 8:30 and preferably 9 so we can relax before dinner after the days activities. This draw back might serve to be a reason why we would not return to the area. but choose Castelrotto instead

Great.breakfast, large selection, very tasty offerings, nice staff, and lovely late afternoon snacks. the owner was very helpful and hospitable and did everything she could to make our stay enjoyable.

Stayed in September 2023

The garden / park was beautifil and perfect to relax. The breakfast offered broad choice and excellent food. Wellcoming athmosphere.

Stayed in July 2023

A fluffier pillow would have been nice.

The staff was incredibly nice and helpful, the dinner was excellent!

Stayed in August 2023

The room was not very big, nor did it have a minibar, yet for the purpose of a one-night stay it was quite functional and provided good value-for-cost.

The staff was extremly kind and helpful, The location is great - 5 min walk from the cable car to Alp di siusi. No need to move the car from the hotel. Breakfast was ecellent - rich and tasty

Stayed in July 2023

The breakfast was really good, though we missed bacon and a bit more egg options. (They do have soft boiled eggs!)

Our stay was fantastic! The staff is so so kind and tailor everything to your needs, the food is delicious and the free of charge afternoon snack is actually a little buffet that is just too good for words. The dinner in the evening is beyond expectations and the spa and pool facilities very nice. We will definitely be back!

Stayed in July 2023

Great hotel and great food. We eat breakfast and dinner there every day. A little up on the hill so more private. Family feel where they know your name. We also got free upgrade.

Stayed in June 2023

Nothing

Nice room with an awesome view of the mountains. The dinner was fantastic as was the breakfast. The pool area is great, and the garden is wonderful. Even has a trampoline. There is parking and it’s a great location to explore the local area

Stayed in June 2023

-

We came for an overnight on a bike trip and it was super. Also there was only a set menu available for dinner, and I am not a fan of set menus, it was absolutely tasty and fantastic and on top at 30€ top quality for money. Spa area is also clean and offers all the amenities you would want to expect.

Stayed in June 2023

nil

Clean, great views and nice breakfast

Stayed in May 2023

No suggestions

Location is superb! Our room was on the front with incredible views of two snow capped Dolomite peaks but all views would be great. Outstanding Continental buffet with cooked egg option. Beautiful dining room with designated table with name card a nice touch. Excellent Fixed Prix dinner with unbelievable Antipasto / Salad buffet. Complimentary bus pass for unlimited use of valley bus system a very welcome surprise. Used them to visit Kastelruth and St. Ulrich. Friendly, very helpful hosts.

Stayed in April 2023

Great room, dinner, breakfast and view. Great location, clean and friendly staff.

Stayed in January 2023

nothing

- very friendly and helpful staff - amazing breakfast, fantastic dinner menu, the food is really outstanding!

Stayed in December 2022

My only issue was the bed in my single room was creaky and the room itself would get stuffy. I would have liked a fan. I know management would have given me a fan if I asked.

I liked the breakfasts and dinners. The staff were all wonderful and helpful in every way. The views are fantastic. A lovely short walk to town, bus stop, gondola and the many nature walks around the area.

Stayed in October 2022