I wish we had rooms with bigger windows

Perfect location for access to theaters Great views Excellent staff

Stayed in January 2024

They were doing construction

Awesome staff from cleaning to reception

Stayed in December 2023

Remodeling was being completed so the lobby is gone but it was a short stay so not a huge deal.

The room is fantastic.the bed and pillows are the best anywhere I have been. Breakfast was good, great variety and super nice attendant.

Stayed in November 2023

Lobby under renovation - no restaurant or bar to hang out in.

Large comfy rooms, great location, super nice staff.

Stayed in October 2023

Necessary to do, but I was sad that the restaurant was closed for renovation. I look forward to coming back and enjoying the new place!

I had been staying with you before and very much enjoyed my visit, so when I came back for a conference, I decided to stay with you again. I t was another wonderful stay and your front desk/door staff and the hosts at Happy Hour were fantastic and so welcoming. Thank you! (I didn't interact with anybody else!) May I also add that the best thing for me are the big window sills where you can sit with your book and never actually read because it is so wonderful to just watch the world go by.....

Stayed in October 2023

Could have used a microwave & the refrigerator froze our drinks and wasn’t adjustable.

Great location; clean; good breakfast (although ours was included); excellent service.

Stayed in October 2023

Property needed a little refresh.

Location was fantastic!

Stayed in July 2023

The hotel is undergoing renovations and was not disclosed anywhere on the site.

The location, staff and cleanliness were all top notch.

Stayed in September 2023

view from our room

staff extremely helpful, room spacious and very comfortable

Stayed in August 2023

Construction going on, finding it was hard as doors push Fisk & Co. Which is the restaurant. They tried to tell me that small writing only gave me two free breakfasts and not three but I proved it wrong with a screenshot of my reservation including three breakfasts. They fixed it. Same breakfast every morning.

Location was awesome, we were on top floor 14, loved the window sit in boxes

Stayed in September 2023

Nothing

Conveniently located, clean, helpful staff, free coffee!

Stayed in August 2023

Great location, really nice people working here. They went above and beyond to make our stay fantastic.

Stayed in August 2023

Great location and excellent service with complementary wine. And excellent bed.

Stayed in August 2023

A lamp in my room didn’t work

The staff was so friendly and really accommodating

Stayed in August 2023

The wasn’t anything we didn’t like.

The window seat in the room. The view. The furnishings. Bed was very comfortable. We were right in front of the elevators so I was worried about noise at night but we didn’t hear a thing. It was great!!

Stayed in July 2023

Cheap pillows in the beds.

The staff were all helpful and friendly. And there were enough of them. No lines at the front desk. A manager was always available, doormen advised on things to do places to gol

Stayed in July 2023

The area didnt have many late night eating options - we would have preferred a place that had 24 hour room service as we ended up being starving late at night after the concert we were in town for and there was only 7/11 as an option.

The room was fantastic - really large and light with two huge window areas you could actually sit on - we loved it.

Stayed in June 2023

There are not a lot of other hotel amenities for the price.

The beds were extremely comfortable. It was nice also having a bathroom with a bathtub. The hotel room was very pretty. It was also in a great location with many attractions around it. Staff was very kind.

Stayed in July 2023

I dislike feather pillows and wish there had been an alternative to them.

The location was perfect. Also, the customer service attitude of the bellman (whose name I do not recall) was exceptional. He made a good stay even better!

Stayed in July 2023

Doormen were very welcoming and friendly Ladies on reception much less so.

Fabulous spacious room with incredible views of the city skyline and river. Loved the window seats. Comfortable beds

Stayed in June 2023

Bed was too soft, room faced a brick wall

Helpful staff, very courteous , room very clean

Stayed in June 2023

The location and nice room and warm staff

Very nice staff and excellent location

Stayed in June 2023

The price was too expensive. The beds were too soft and the hotel didn’t have room service.

The location is awesome, right in the downtown and safe to walk around. Right in front there’s a 7eleven and lots of restaurants near by. The shower and the cleanliness was great.

Stayed in May 2023

Nothing

Love rhe bench seat at the window

Stayed in June 2023

Nothing

Awesome location, nice river view room, comfortable bed, professional staff

Stayed in June 2023