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Reviews of Massanutten Resort

1822 Resort Drive, Massanutten, VA 22840, United States

#1 of 3 hotels in Massanutten

Guests' Choice

Review score

Based on 199 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 1 July 2024

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights

    I did not like the map. I felt a little lost so once I knew my way around a few familiar areas, I stuck to those areas. The map is hard to follow.

    The beauty of the grounds and the mountains. It was very relaxing. The condo was really nice and comfortable. It was worth what we paid for it.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    8.0
    Disappointed
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It has changed for the worst

    The comfort of the room was nice although it was rather dusty I cleaned it myself and cleaned the whirlpool tub ..the jet steams were filthy, I filled the tub with hot water , and added a few drops of vinegar and turn on the streams and see how much dirt is actually inside the jets ..also the power kept going in and out . The resort is no longer all inclusive you have to pay for most if not all actives ..not cool ..the General store prices are outlandish a loaf of bread was $5 I didn't buy it ..I went to the local Walmart that's nearby..also the pipe in the kitchen sink came loose and water got everywhere I was doing dishes at the time ..maintenance took forever and we cleaned up the water ourselves ..I wont be returning which is sad because my family comes once a year ..

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was misled about the water park. There wasn't any great views without having to drive a bit.

    I liked all the kid activities

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Very restful.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I enjoyed the many options the resort had to offer. It was a fun time for the family.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The water in the apartment didn’t get hot enough so it was hard to relax and use the jetted tub. Seemed like a waste of money since I didn’t get to use it.

    Location and spacious apartment

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    1 bedroom apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were small on the bed. I'm not even sure if it was regular sized pillows.

    The resort was clean and the people were very kind and helpful. The room was comfortable and a nice size. I appreciate how big the bathroom was. I will stay here again if i am in the area.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    So I had booked and got the ultimate pass. Couldn't take advantage of it. Since I was there for a limited amount of time. But at the end they kept pressuring me to get into the whole time share. I couldn't do it. I told them I couldn't but they where like well may e this and that.

    You definitely need to stay more than just 3 days. I would suggest planning a whole week. So much to do. We didn't try all the food places, but the ones we did were good. The lazy pool was so much fun. I could see myself coming back very soon.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The Waterpark was too high for someone with kids $75 is way too much!

    The spacious apartment

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Good stay . The check-in was too late need a early check in
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The third floor children was very loud.

    The condo was nice but needed a stove.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    That nothing was included in the stay and no transportation on the resort

    Everything was fun, all of the restaurants on the resort was great. I loved all of the wild life on the resort

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Not the best, but would go again
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All the rooms are separated from the main building. And there’s no water in the vending machines.

    I liked the space in the room, very spacious.

    Stayed in February 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Trash was in the room when we arrived. The 10am check out was earlier than I would have liked.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms need updating in the hotel part

    All the amenities the condos are beautiful

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Quick trip , to get away for anniversary
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Out dated rooms, blow dryer had no cover on it Very outdated decor

    Friendly staff

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    It was nice
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything is overpriced. $15 for an extra blanket that was never brought to our room. Having to drive all over for different activities

    Different activities

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Great location and the best place to stay when in Massanutten
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    the reception desk was to far away from the hotel rooms. the main base hotel and bars closes too early

    Great location, great price and comfortable rooms

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Kitchen can be upgraded. There was no room service, which is ok for short stays. For the long stays, you either need to clean everything yourself, or pay a solid fee for cleaning.

    In general, everything was great. matrasses were awesome. And the jacuzzi as well.

    Stayed in November 2023

  • Reviewed: 31 January 2024

    8.0
    Disgusting Ice Machine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This property could do better with cleaning…. I mean come on the checkin desk is beautiful but the bathroom and and snack room is a hot mess… the ice machine is moldy on the outside I would hate to see the inside

    Very comfortable beds. It was quiet and close to the ski lodge, very convenient for the snow activities.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    7.0
    Great price but not super comfy.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was horrible, room was so hot, LOTS of women's hair all over the place.

    Location and price were amazing.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    7.0
    Good Vacation
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    It would be really great if there were dinning rooms and some more food options or restaurants nearby.

    The room and the property were very nice, unfortunately, the weather was not in our favor to explore the place fully.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    8.0
    Mental Health Vacation and Even w the Rain the Staff and Locals Were A Joy
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Terrain, Everything is so spread out

    Size, Cleanliness and Amenities

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    It was a great experience.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We woke up at 6am because there was a fire alarm.

    The location was great and we enjoyed snowtubing.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi didn't work and tv was small

    Room was clean and comfortable.

    Stayed in December 2023

Showing 1 – 25

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