The hotel is a bit dated but they are making changes to upgrade and add more restaurants and features. Since I started on the other side I wasn't affected by the work being done.

I loved the location of the hotel, it took no time to get everywhere. The staff were very friendly and helpful. It was nice to have the beach so close and several shops and restaurants in walking distance.

Stayed in May 2024

DoorDash wasn’t allowed to deliver food up to the room.

Cleanliness and modern looks of the place.

Stayed in June 2024

Location. room and beach

Stayed in April 2024

A bit noisy.

Large room and very comfortable bed

Stayed in May 2024

Given that the hotel was located on the beach they could have provided beach umbrellas. We had to rent one from a private company.

Location was great and the rooms were very comfortable.

Stayed in April 2024

Chain Smoker in room next to us and couldn't use the balcony all week. Hotel only credited us 120.00 because they said we didn’t report it until 2 days before we left. We paid a lot of money to get the view and balcony and thought we should be credited more. Unfortunately Merritt didn’t see it the same way.

Loved the view

Stayed in March 2024

Elevator key card access is too much and not needed

Stayed in March 2024

Booked through Booking.com and paid the advertised price. Upon checking out we had to pay an extra US$50 per day plus taxes for the resort fee. WHY as we have already paid?

Great location by the beach and staff were great. Food was very good.

Stayed in March 2024

Being told at check in that I had to pay a $300 incidental deposit. I didn't see that anywhere on the website during booking. Even though the funds are released upon checkout, I wasn't prepared for it.

The location was awesome. View was nice, and amenities were great

Stayed in March 2024

No room service... Not directly on beach.. across the street...... Thouht I have rented a Jr Suite

No room service... Not directly on beach.. across the street

Stayed in January 2024

close to water

Stayed in February 2024

nothing

really good location

Stayed in February 2024

There was no friendliness from the staff We arrived at the hotel Not the welcome that we expected in Hawai’i Got our room pass and that was The last interaction The day before our departure I went to the reception To settle our bill Even that was disappointing We weren’t asked ? How was your stay ! Thank you for staying with us Hope you enjoyed your stay We hope to see you again I think we didn’t ask for much But thank you .we loved Hawaii 😍we will definitely come again but We won’t be staying at The Marriott .

Stayed in February 2024

Having to pay a compulsory Resort Fee, plus its taxes, on top of the room fee. For services that we are not interested in and thus did not use. The advertised rate is de facto the rate for the room. Only at the end of a booking process can one see there are additional taxes, and the resort fee. We find this very misleading.

Stayed in February 2024

The 30th floor was to high for me

Clean and comfortable and close to the beach and shops

Stayed in January 2024

Price

Beach front , comfy bed

Stayed in September 2023

You could see that the furniture is a bit used.

You have the beach, retail stores, cafes and restaurants right in front and inside of the hotel. Everything on Waikiki is in walking distance and it’s very vibrant at night. We loved the view of the beach from our balcony! Our room was very clean.

Stayed in November 2023

Would have liked a late check out as our 10 hour flight was at midnight with a 6 hour time change

Too expensive so did not use

Stayed in November 2023

- a few employees at Bell & front desk lacked hospitality & friendliness.

- clean facilities - kid & adult friendly - great location

Stayed in November 2023

The pool was very nice .

Stayed in October 2023

The only drawback for us was really the pool facilities. The hotel had 2 outdoor pools. While it was great that one was adult-only (so no kids running and splashing around or yelling), the pool itself was a major disappointment in terms of size. I would have expected a much larger pool from a 4-star hotel. I have stayed at other Marriott resort hotels and similar hotels from other brand chains and they managed to at least provide a large pool (twice the size of this one). Because of its size, this one would get crowded very quickly even with only 8-10 people in it at a time. While we still had a great time staying here, we'll definitely try a different property next time as we always use the Pool when we stay at a hotel.

The location of this hotel was simply perfect! The beach access was right across the street from the hotel (we could see the ocean from our balcony). It was also in a quieter area of Waikiki while still being central and within walking distance of all the major attractions, shopping, and dining. Marriott never disappoints when it comes to amenities and rooms. Our room was on a high floor, with 2 balconies and a partial view of the ocean. I am a Marriott Bonvoy member so we were also upgraded to a deluxe king suite which offered a separate sitting area making the room even bigger and roomier. The hotel and rooms were very clean and modern, as expected from Marriott properties. A major bonus was beach chairs and towels were included as part of the resort fee. We could check out a set every day to take to the beach and return at the end of the day. There was also a Starbucks and a 24/7 convenience store located inside the hotel lobby, which made it a breeze to purchase coffee and supplies whenever needed.

Stayed in September 2023

A little too loud night and day

Location was awesome

Stayed in September 2023

Location and view from two of the rooms

Stayed in September 2023

The price

The staff

Stayed in September 2023