225 East Bay Street, Historic District, Charleston, SC 29401, United States
#15 of 149 hotels in Charleston
Guests' ChoiceBased on 792 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.3
Value for money
8.2
Free WiFi
9.4
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End of dialog contentReviewed: 16 September 2023
Susan
United StatesWish they had an in room fridge.
The cleanest hotel I’ve ever stayed in!! Very accommodating staff!
Stayed in September 2023
Reviewed: 10 September 2023
Ralph
United Stateseverything!!!
Stayed in September 2023
Reviewed: 5 September 2023
C
United States?
We had breakfast and cookies right outside our room. We loved the roof top bar too!
Stayed in July 2023
Reviewed: 23 August 2023
Elaine
United StatesThe beds were adequate but could be better. They were lacking that plush, luxury feel. Pillows were great though.
Great location right across from the Charleston Market and walking distance from so many great restaurants! Also the service was excellent from front desk, front door, to cleaning and turn down! We loved the light breakfast and coffee on each floor in the morning and the coffee/cookies in the afternoon were a great treat!
Stayed in August 2023
Reviewed: 23 August 2023
Daniel
United StatesLocation and style
Stayed in August 2023
Reviewed: 19 August 2023
Jacqueline
United StatesThe hotel has become worn and needs updating . For the money it isn’t the best value as it has in the past when the soaps and shampoos were Hermes.. bathroom needs updating and the carpets etc
I love the rooftop pool..
Stayed in July 2023
Reviewed: 17 August 2023
Theresa
United StatesBigger pool might be nice, and maybe a coffee shop inside. But really the hotel is super as is.
Location was perfect. The hotel was beautiful and the room was very comfortable. The pool was great too and it was nice to escape the 95 degree weather. We appreciated the breakfast right in our own floor every day. Staff was very friendly and helpful. One of the best hotel stays we've ever had!
Stayed in August 2023
Reviewed: 17 August 2023
Sharma
United StatesBreakfast buffet
Location , staff
Stayed in July 2023
Reviewed: 15 August 2023
John
United StatesNothing at all.
The staff and the facilities were great.
Stayed in August 2023
Reviewed: 14 August 2023
Manette
United StatesWe loved this hotel! It had an excellent location. We were able to walk everywhere very easily! It was also not a far drive to Sullivans Island, where we went to each day. I loved seeing the cruise ship from our room. We loved the pool~it was very clean and refreshing. We had drinks at the rooftop bar and enjoyed the great view. The bed was exceptionally comfy, the room was big and beautifully decorated (French decor), the bathroom towels were wonderful, the pillows were great, the room was very clean, the breakfast was very conveniently placed on each floor, and we appreciated the cookies~ they were a yummy treat in the afternoon. The staff was also very friendly. We will stay here again! I thought the price was appropriate.
Stayed in July 2023
Reviewed: 9 August 2023
Mahesh
United StatesNot at a thing
Location location location it matters! One block from harbor waterfront park tons of great restaurants within 3 blocks Hotel staff was most courteous and happy to help.Fresh coffee and fresh fruit on each guest floor at no extra cost.
Stayed in August 2023
Reviewed: 6 August 2023
Julie
United StatesThe breakfast included was located in the on a table in the hallway which was convenient but only included fruit and pastries coffee and juice. You will need to go out to breakfast if you’re really hungry.
The hotel was in a great location ..walking distance to the market place and just about everything. Once we parked to car in valet it stayed there til we checked out. Beautiful city for tours. Beds were very comfortable and they have complimentary robes to wear. The rooftop pool and bar/restaurant area is fabulous. It’s a bit expensive but worth the view and ambiance.
Stayed in August 2023
Reviewed: 6 August 2023
Meuchel
United StatesIt was a little on the expensive side.
It was a beautiful hotel and building in a perfect location to walk around the city.
Stayed in August 2023
Reviewed: 4 August 2023
Jay
United StatesClose to historic areas. Beautiful facility and wonderful personnel
Stayed in August 2023
Reviewed: 1 August 2023
Kevin
United StatesThe receptionists at the restaurant were rude and dismissive for our asking about reservations, resulting in our never dinning there.
The entire place, location, staff were excellent.
Stayed in July 2023
Reviewed: 28 July 2023
Dale
United StatesThe cost for parking
Well maintained Excellent Quality The staff went above and beyond
Stayed in July 2023
Reviewed: 27 July 2023
Cathy
United Statesn/a
location
Stayed in July 2023
Reviewed: 23 July 2023
Randy
United StatesNothing
Everything!! Historical elegance!!
Stayed in May 2023
Reviewed: 22 July 2023
Mag
United States- We avoided the designer Bulgari toiletries. They were so powerfully scented that my husband & I purchased our own soap during our stay. - The temperatures were high 90s, so we used the beautiful roof top pool in the afternoon. There were no umbrellas to shade the lounge chairs, only the high top tables. Many guests commented that they would have stayed longer and had drinks/eaten if some shade were provided at the lounge chairs. Bring your coverups and park your sandles immediately beside the pool to avoid burning your feet!
Great location! We loved the friendly service & attention to detail: At check-in we were asked what time we prefered for morning cleaning and turn down (nice touch). Nice size accomodations were beautiful and comfortable (plenty of lighting, drawers, outlets, hooks, towels, robes, towels (refreshed 2x per day), cosmetic mirror, drying cord in shower for swimsuits. Each floor had morning pastries, coffee/tea, OJ, fruit and afternoon fruit, cookies and tea/coffee. The pool on the roof is a super relaxing break with fountain, comfortable seating for lounging and bar/ food service that is top notch.
Stayed in July 2023
Reviewed: 21 July 2023
L
United KingdomThe desk staff were unable to arrange a taxi for onward transportation. Not everyone feels happy using Uber or Lyft!
Very comfortable and quiet, given the central location. The availability of complimentary hot drinks, breakfast pastries and fresh fruit was much appreciated
Stayed in June 2023
Reviewed: 20 July 2023
John
United StatesCould have had a refrigerator in room.
Breakfast was pastries and hot drinks. Little viraty over the week but consistently fresh. Seemed to be cooked in house.
Stayed in July 2023
Reviewed: 19 July 2023
Ryden
United StatesRude female bartender downstairs
Everything other than the one bartender. Wonderful practice staff, food and drink was amazing, excellent waiters, fabulous, bedding and towels, great location. 
Stayed in July 2023
Reviewed: 17 July 2023
Maria
Puerto RicoThey don’t have a restaurant that offers hot breakfast. They offer coffee with pastries and fruits in each floor lobby area.
Beautiful rooms! Comfortable bed! Great bathroom! Excellent location!
Stayed in July 2023
Reviewed: 16 July 2023
Jessica
United StatesDidn’t care for the down pillows.
I loved the rooftop pool!
Stayed in July 2023
Reviewed: 9 July 2023
Amy
United StatesThe toilet ran and leaked a bit. But it wasn't a huge problem.
The room was incredibly comfortable. The location is excellent. The staff was helpful and friendly and we loved the pool and bar on the roof. We will definitely be back.
Stayed in July 2023
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