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  5. Reviews of Midtown West Hotel

Reviews of Midtown West Hotel 3 stars

303 West 30 Street, Hell's Kitchen, New York, NY 10001, United States

#416 of 424 hotels in New York

Guests' Choice

Review score

Based on 1237 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.8

  • Location

    8.4

  • Facilities

    5.3

  • Staff

    6.4

  • Value for money

    6.1

  • Free WiFi

    6.6

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Showing 76 – 100

  • Reviewed: 10 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    No housekeeping

    Location

    Stayed in August 2023

  • Reviewed: 10 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The blind is dirty , also have curtains but can't fully cover the window, the noice of street is very loudly. No lift go to upstairs, 😔 the staff is very nice and helpful.

    Full stocked towels, soap and toiletries

    Stayed in September 2023

  • Reviewed: 8 September 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Couple
    • Queen Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    No elevator, steep stairs, fourth floor room assignment, no lower floor rooms available.

    Really close to the Moynihan Train center/Penn Station/Madison Square Garden. It was the least expensive option based on the distance from the hotel and the late night arrival of our train.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    5.0
    I would stay again
    • Business trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 5 nights

    The bathroom smelled like mold/mildew and there is no vent/fan so the room gets really humid. I kept my bathroom shut the entire stay because the smell was overwhelming. The AC worked but not well. The windows did not lock. Previous guests trash was in the room. There is one power strip in the room for charging stuff. I asked for additional towels 3 times during my stay and was told there are none (I did keep my DND sign up the entire week long stay). The towels are very used and had a lot of holes in them.

    The location is unbeatable. The room is spacious. Free snack bookcase in lobby (assuming left over food from other people). Easy to come and go. Usually someone is at the front desk. Bed is comfortable and came with four pillows. Free wifi. You also get a closet in the room with hangers. Also get a simple desk and chair. Seemed clean and no evidence of bugs. Normal city noise but I'm a heavy sleeper.

    Stayed in August 2023

  • Reviewed: 5 September 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Queen Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    So I paid 220$ a night and it was horrible, the room wasn’t that clean and the bed has bed bugs. My body and my friend’s body is fully of bites, it’s bad. The toilet water box takes hours to fill up. Plus check in says 3 and the room was only already at 4 and the guy at the front desk was really not polite. Just bad bad experience

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    No elevator. To walk to 4th floor , up & down , was a " pleasure "

    Location ok , service not

    Stayed in August 2023

  • Reviewed: 29 August 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No elevator and single rooms are in fourth floor. The Ac doesn't work. But it's passable compared with the price

    The location is good

    Stayed in August 2023

  • Reviewed: 22 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Location.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    5.0
    Staff was fair and understanding and accommodated me eventually, but could do better to check the rooms before they rent
    • Business trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The first round, they tried to check me into didn’t have anything when I say anything I mean, didn’t have towels didn’t even have a television on the wall didn’t have a phone or any of the amenities. That profile stated it would have on Booking.com.

    Can’t pizza location and the price was fair considering the area

    Stayed in June 2023

  • Reviewed: 20 August 2023

    4.0
    Location was a plus. But will not come back for another time. Staff was absolutely unconcerned for the customers. Front
    • Leisure trip
    • Couple
    • Queen Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    It would have been better for the hotel to put a light at the entrance. it was dark by sundown

    location was great

    Stayed in August 2023

  • Reviewed: 14 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Private Bathroom
    • Stayed 4 nights

    Room consistently smelt like urine Room was small - having two suitcases open meant we were blocking both the ensuite and entry doors Sink was in the bedroom as opposed to the ensuite The photos make the property and rooms appear less grubby and dated

    Pillows and bed were decent

    Stayed in August 2023

  • Reviewed: 14 August 2023

    4.0
    Good for location alone. Nothing else.
    • Leisure trip
    • Family with young children
    • Queen Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It’s not for the faint hearted. It’s pretty rough looking and is above a cannabis shop. If you’re looking for a place to rest your head as you are going to be out all day then it is perfect. I stayed with my 8 year old son for 3 nights and it fit our purpose. There is no lift so be weary of this when having the lug suitcases up and down the narrow stair case.

    Location is PERFECT 😊 A stone throw away from Penn station with great links to JFK. Easily walkable to top attractions such as the Empire State Building

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    For the price was what I expected two blocks from msg.
    • Leisure trip
    • Couple
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No elevator. No ice machine. The beds weren’t that comfy. Staff were very nice. This property is no frills nice for the price and the location. I’d just ask for 1 floor room next time.

    Location location location.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    5.0
    Perfect location. Room is suits just for a sleep.
    • Leisure trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 1 night

    It was too small

    The room was really close to the Penn Station. Prefect for a quick one night stay

    Stayed in June 2023

  • Reviewed: 29 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very small,

    Staff were friendly and helpful

    Stayed in July 2023

  • Reviewed: 28 July 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    -Water pressure in the shower was too light. -No elevator.

    Room was decent.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Staff seemed somewhat annoyed much of the time. Not happy to be there. Hotel is quite run down. Air conditioner is old and smelly. Tiny sink is located outside the bathroom.

    Room seemed clean. Location 5 mins from Penn Station. Bed was pretty comfortable.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    6.0
    Basic facilities but good price and location
    • Leisure trip
    • People with friends
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bed bugs/flea bites!

    Location

    Stayed in July 2023

  • Reviewed: 16 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Street noise and marijuana smell

    Close to the train station

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Not having an elevator. No way to make a hot drink in the room. Room was incredibly basic and was tiny.

    Location was great! Very helpful and friendly staff.

    Stayed in June 2023

  • Reviewed: 9 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    best price in the city that isn’t a hostel.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower curtain was so full of mold and mildew, that it made the bathroom smell. The bed was unbelievably hard. The sink was small and right next to the toilet, and I couldn't stand directly in front of it.

    The AC was nice and powerful, which was important as it was quite hot out that day.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Would try and find another Hotel at this value
    • Leisure trip
    • Solo traveller
    • Queen Room with Private Bathroom
    • Stayed 1 night

    Seedy neighborhood and gloomy atmosphere in/out.

    Value and closeness to Lincoln Tunnel

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Queen Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Entrance to hotel is a bit confusing. Tv was not working. Reception staff was nice, trying to fix it but he couldn't. Bathroom is very small with old curtain. It's expensive for what do they offer.

    Bed was comfy. Staff friendly.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Stairs, staff was rude, not enough outlets, could have been cleaned better

    Location was wonderful

    Stayed in May 2023

Showing 76 – 100

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