303 West 30 Street, Hell's Kitchen, New York, NY 10001, United States
#416 of 424 hotels in New York
Guests' ChoiceBased on 1237 hotel reviews
5.4Cleanliness
5.8
Comfort
5.8
Location
8.4
Facilities
5.3
Staff
6.4
Value for money
6.1
Free WiFi
6.6
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End of dialog contentReviewed: 10 September 2023
Mayra
ArgentinaNo housekeeping
Location
Stayed in August 2023
Reviewed: 10 September 2023
Ho
United StatesThe blind is dirty , also have curtains but can't fully cover the window, the noice of street is very loudly. No lift go to upstairs, 😔 the staff is very nice and helpful.
Full stocked towels, soap and toiletries
Stayed in September 2023
Reviewed: 8 September 2023
Akeopu
United StatesNo elevator, steep stairs, fourth floor room assignment, no lower floor rooms available.
Really close to the Moynihan Train center/Penn Station/Madison Square Garden. It was the least expensive option based on the distance from the hotel and the late night arrival of our train.
Stayed in September 2023
Reviewed: 5 September 2023
Bbets
United StatesThe bathroom smelled like mold/mildew and there is no vent/fan so the room gets really humid. I kept my bathroom shut the entire stay because the smell was overwhelming. The AC worked but not well. The windows did not lock. Previous guests trash was in the room. There is one power strip in the room for charging stuff. I asked for additional towels 3 times during my stay and was told there are none (I did keep my DND sign up the entire week long stay). The towels are very used and had a lot of holes in them.
The location is unbeatable. The room is spacious. Free snack bookcase in lobby (assuming left over food from other people). Easy to come and go. Usually someone is at the front desk. Bed is comfortable and came with four pillows. Free wifi. You also get a closet in the room with hangers. Also get a simple desk and chair. Seemed clean and no evidence of bugs. Normal city noise but I'm a heavy sleeper.
Stayed in August 2023
Reviewed: 5 September 2023
Maria
United StatesSo I paid 220$ a night and it was horrible, the room wasn’t that clean and the bed has bed bugs. My body and my friend’s body is fully of bites, it’s bad. The toilet water box takes hours to fill up. Plus check in says 3 and the room was only already at 4 and the guy at the front desk was really not polite. Just bad bad experience
Stayed in September 2023
Reviewed: 3 September 2023
Ciobanescu
United StatesNo elevator. To walk to 4th floor , up & down , was a " pleasure "
Location ok , service not
Stayed in August 2023
Reviewed: 29 August 2023
Bana
JordanNo elevator and single rooms are in fourth floor. The Ac doesn't work. But it's passable compared with the price
The location is good
Stayed in August 2023
Reviewed: 22 August 2023
Valerie
United StatesLocation.
Stayed in August 2023
Reviewed: 21 August 2023
Jason
United StatesThe first round, they tried to check me into didn’t have anything when I say anything I mean, didn’t have towels didn’t even have a television on the wall didn’t have a phone or any of the amenities. That profile stated it would have on Booking.com.
Can’t pizza location and the price was fair considering the area
Stayed in June 2023
Reviewed: 20 August 2023
Leah
United StatesIt would have been better for the hotel to put a light at the entrance. it was dark by sundown
location was great
Stayed in August 2023
Reviewed: 14 August 2023
Tania
AustraliaRoom consistently smelt like urine Room was small - having two suitcases open meant we were blocking both the ensuite and entry doors Sink was in the bedroom as opposed to the ensuite The photos make the property and rooms appear less grubby and dated
Pillows and bed were decent
Stayed in August 2023
Reviewed: 14 August 2023
Holly
United KingdomIt’s not for the faint hearted. It’s pretty rough looking and is above a cannabis shop. If you’re looking for a place to rest your head as you are going to be out all day then it is perfect. I stayed with my 8 year old son for 3 nights and it fit our purpose. There is no lift so be weary of this when having the lug suitcases up and down the narrow stair case.
Location is PERFECT 😊 A stone throw away from Penn station with great links to JFK. Easily walkable to top attractions such as the Empire State Building
Stayed in August 2023
Reviewed: 3 August 2023
Michael
United StatesNo elevator. No ice machine. The beds weren’t that comfy. Staff were very nice. This property is no frills nice for the price and the location. I’d just ask for 1 floor room next time.
Location location location.
Stayed in August 2023
Reviewed: 2 August 2023
Mario
AustraliaIt was too small
The room was really close to the Penn Station. Prefect for a quick one night stay
Stayed in June 2023
Reviewed: 29 July 2023
Annesley
AustraliaVery small,
Staff were friendly and helpful
Stayed in July 2023
Reviewed: 28 July 2023
V
United States-Water pressure in the shower was too light. -No elevator.
Room was decent.
Stayed in July 2023
Reviewed: 21 July 2023
Thompson
FranceStaff seemed somewhat annoyed much of the time. Not happy to be there. Hotel is quite run down. Air conditioner is old and smelly. Tiny sink is located outside the bathroom.
Room seemed clean. Location 5 mins from Penn Station. Bed was pretty comfortable.
Stayed in July 2023
Reviewed: 17 July 2023
Emma
United KingdomThe bed bugs/flea bites!
Location
Stayed in July 2023
Reviewed: 16 July 2023
Carlos
United StatesStreet noise and marijuana smell
Close to the train station
Stayed in July 2023
Reviewed: 13 July 2023
Natasha
New ZealandNot having an elevator. No way to make a hot drink in the room. Room was incredibly basic and was tiny.
Location was great! Very helpful and friendly staff.
Stayed in June 2023
Reviewed: 9 July 2023
Andrew
Canadabest price in the city that isn’t a hostel.
Stayed in July 2023
Reviewed: 9 July 2023
V
United StatesThe shower curtain was so full of mold and mildew, that it made the bathroom smell. The bed was unbelievably hard. The sink was small and right next to the toilet, and I couldn't stand directly in front of it.
The AC was nice and powerful, which was important as it was quite hot out that day.
Stayed in July 2023
Reviewed: 9 July 2023
Lance
United StatesSeedy neighborhood and gloomy atmosphere in/out.
Value and closeness to Lincoln Tunnel
Stayed in July 2023
Reviewed: 7 July 2023
Maariiaanaa
United Arab EmiratesEntrance to hotel is a bit confusing. Tv was not working. Reception staff was nice, trying to fix it but he couldn't. Bathroom is very small with old curtain. It's expensive for what do they offer.
Bed was comfy. Staff friendly.
Stayed in July 2023
Reviewed: 2 July 2023
Caitlin
United StatesStairs, staff was rude, not enough outlets, could have been cleaned better
Location was wonderful
Stayed in May 2023
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