No slippers, no kettle or fridge in rooms

Stayed in April 2024

They don't tell you about the free breakfast or was their a free breakfast? They should have a car-park for the people who are staying there, went out on the Sunday night and was a total nightmare finding a parking space. The people staying there should take priority. But it's Vegas and all about the money.

It's Vegas Baby, 100% Mental. Was a bit of a pain taking the cases from the car to the reception, maybe should have collected the cases later. Always wanted to stay at Luxor cause its so unique, and the room window was like a triangle. View was ok. Once I got to the room worked out a easy way for the rest of my stay. I did like the idea of using your room key for the carpark made life so much easier then worried about a parking ticket and even with the computers down in Luxor on my last day it worked fine. Also loved the long triangle corridors, a lot of reviews said before I went about the hotel not being in good condition, I found it fine, the room was spotless and the hotel was clean, lift worked but as was Red 4th floor always seemed to be empty and waiting for me which was nice. Used the tram a fair bit and would def stay at Luxor again

Stayed in April 2024

They were redoing some of the carpet and we were unable to play a section of machines. A “security” deposit was taken upon arrival when I was told all fees were included in price

It’s easy to navigate the hotel/ casino. Love the way it looks inside

Stayed in May 2024

The hotel is neat being in a pyramid but it was a little old. The elevator wait sometimes was really long and the pool area was crowded even though the area is big. The prices for everything was outrageous but that's becoming vegas on the strip. Go somewhere off and it's normal.

Stayed in May 2024

Bad smell and restroom was dirty.

Location

Stayed in April 2024

Outdated

Pool was open, Public house food was great

Stayed in March 2024

Room was dated no mini fridge and not worth the money we paid. Also for the money we paid parking should be free for hotel guest's.

The hotel staff was very friendly

Stayed in May 2024

Old style

Central location. upgrade of our room

Stayed in May 2024

The bathroom kept flooding . They came to fix it but you just couldn’t use the toilet & shower at the same time

Stayed in May 2024

Vegas is getting more expensive in general

Great hotel not run down at all which people do say just a bit of a walk to the strip if walking but a small issue

Stayed in May 2024

Smoking inside the casino. Food at food court was expensive

Our room was very large and clean

Stayed in May 2024

Elevators in the pyramid are few and hard to get anywhere without walking sooo much.

Connection to other resorts

Stayed in May 2024

Self check in was complicated, getting the key even more

The swimming pool

Stayed in May 2024

Basic rooms tied and not that clean

Pool area

Stayed in May 2024

The main guest areas such as the lifts could use some love. All four we used had electrical wires hanging from them, paint work peeling and carpets need a retrench as they have come loose causing a trip hazard. Some staff were lovely, others downright rude.

Good location with everything under one roof. Rooms are clean, comfortable and spacious.

Stayed in April 2024

Good room service. Fun time.

Stayed in April 2024

Location. Far end of strip

The staff

Stayed in April 2024

There wasn't a bottle of stillwater in the room, or a water fountain on the property. It's kinda basics....

Stayed in April 2024

The room as sooooo far away from the lifts - extra walking for older people. The check in process was sooooo bad - 1 hour in line to check in. No in room facilities - no fridge - no coffee making facilities - I guess they want you to pay $7 for every cup of coffee.

Bed was comfortable

Stayed in April 2024

It's getting old.

Right at the beginning of the strip

Stayed in April 2024

Our shower wasn't draining fast enough, so all showers your feet were in a small pool.

I loved that it connected to Excalibur and really had a nice Mexican restaurant.

Stayed in April 2024

Nothing

It was very happy place to be

Stayed in April 2024

A sign at the entrance of the Luxor from UBER drop off that really is more noticeable to existing elevators in the premises. A staff member that can also receive income tenants to provide direction of elevators. This could have prevented my wife falling on the escalator and getting injured as we were attempting to bring up very heavy luggage due to being told there were no elevators and forced to go up the escalators.

My wife fell on the escalator at the entrance of the hotel for the UBER drop off and she injured her elbow and small finger. I approached Security Officer Tony Virella who immediately responded with first aid application to my wife's bleeding elbow and her crushed small finger. He conducted an accident report with such compassionate heart and attitude. He provided us with dinner and beverage vouchers. He escorted us to our room and assisted with our luggage. He made the arrival experience comforting and gave LUXOR a top quality representation.

Stayed in April 2024

The other staff are not polite when asked a question

Non contact check in and check out

Stayed in April 2024