101 Wintergreen Drive, Lumberton, NC 28358, United States
#5 of 19 hotels in Lumberton
Guests' ChoiceBased on 273 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.9
Value for money
7.8
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Brian
United StatesOld a/c was very loud. Couldn't sleep with it on.
Stayed in September 2024
Reviewed: 22 July 2024
Dolores
United StatesThe bathrooms and rugs need a little updating but otherwise loved everything!
We adore this property and their staff and stay here several times a year on our road trips down from NJ to Florida. Lorraine, at the front desk went out of her way to help accommodate us when our plans changed last minute and we needed to change our date of stay. She is truly a sweetheart and welcomed us so warmly. I overheard her assisting another guest who had special needs and she was so courteous and patient. The rooms are cozy, clean and so comfortable! Especially the bed it felt like sleeping on a cloud! The property is nicely maintained with a lovely view of the courtyard and pool right from the lobby. The lobby plays 50s music overhead while you wait to check in. There is a Dennys right inside and we received free breakfast for 2! There is just something special about this place and so convenient to travelers coming off I-95. I heard they will be renovating the property soon and I hope they don't change the old world charm, the beautiful layout or the courtyard area. It's just lovely and one of our main reasons for coming back again! Thank you!
Stayed in July 2024
Reviewed: 21 July 2024
Katherine
United StatesIt really needs a refresh, the finishes alerted old and faded and the place looked old… but the pool was nice. The door locks were tricky… and the Air conditioner was very loud to the point where I turned it off so that I could sleep
Stayed in July 2024
Reviewed: 28 June 2024
Nathan
United StatesConvient
Stayed in June 2024
Reviewed: 9 June 2024
Janis
United StatesBathroom floor very sticky A challenge to find TV stations. The paper guide only had 4-5 stations Carpet had stains
Having Denny’s onsite was fabulous and The best breakfast of all the hotels.
Stayed in June 2024
Reviewed: 25 March 2024
Annette
United StatesIt was good
It was convenient. Denny's attached. Beware of shady characters in parking lot at night trying to rob you. Beware of strange whistling .whistle to each other
Stayed in March 2024
Reviewed: 18 March 2024
Ariel
United StatesNo continental breakfast for people on the go.
We have stayed at this Holiday Inn on our way from NJ to Florida many times. There is so much we love about it from the clean and comfy rooms to the pool area, to the beautiful grand entrance and its located right off the highway close to many restaurants and shops. The staff is always amazing, and there is a Denny's restaurant right on property open 24/7. We always feel safe and welcome here. It's our NC road stop away from home. Thanks to the Holiday Inn hotel in Lumberton for always making this a great stay. Highly recommended 😊
Stayed in March 2024
Reviewed: 29 February 2024
Laurie
United StatesBathroom door very squeaky Coffee machine and bedside lamp not working
People at front desk were helpful and very pleasant
Stayed in February 2024
Reviewed: 15 February 2024
Ruel
United StatesCarpet in room was not clean properly. Dust and smell moldy. No room phone
Location was great. Staff very friendly and welcoming
Stayed in February 2024
Reviewed: 15 February 2024
Davis
United StatesI was very disappointed that there was no lounge/restaurant on premise. Yes there is a 24hour breakfast lunch place, just not what we wanted after a long day traveling. Will probably not stay there again because of that, especially since there are so many other options around us.
The room was beautiful very comfy and well appointed. The bed was very comfortable.
Stayed in February 2024
Reviewed: 25 January 2024
Robin
United StatesThere were a few long hairs(not ours) located on the coffee maker tray that was obviously not wiped down and a few hairs ( again, not ours) in the bathtub that you could clearly see. Kinda gross to find random hairs that don’t belong to you.
It was conveniently located right off of I95
Stayed in January 2024
Reviewed: 17 January 2024
Susan
United StatesFree dennys breakfast
Stayed in January 2024
Reviewed: 14 January 2024
Gordon
United StatesOur room, 156, was the furthest away from the lobby and restaurant. Quite a hike for dinner and morning coffee
Room was larger than a lot of other chain hotels in this price bracket. The collocated Denny’s restaurant was welcomed on this cold and rainy night.
Stayed in January 2024
Reviewed: 31 December 2023
Riffle
United StatesRooms need updating. Wasn't bright and cheerful. The personnel were very nice, but not cheerful. After a 12-hour drive, they didn't brighten my spirits, as I would expect from Holiday Inn and in the South.
Breakfast with vouchers for Denny's was outstanding. Excellent food and service. That is a plus for advertising your property. It is a plus.
Stayed in December 2023
Reviewed: 26 November 2023
Jerry
United StatesThere are two Holiday Inn on the street the Xpress and this one I wanted to book the express but I accidentally I booked the other one. They should make it more clear on which one is which.
Close to hiway
Stayed in November 2023
Reviewed: 12 October 2023
Patchi
United StatesNo lounge, even though it was advertised on the website.
Proximity to i95
Stayed in September 2023
Reviewed: 4 October 2023
Kathleen
United StatesThe room was clean, the hallways were well-lit, and parking was always available near my room.
Stayed in October 2023
Reviewed: 3 October 2023
Linda
United StatesOne elevator allowing long walks for guests
Convenience & cleanliness
Stayed in October 2023
Reviewed: 21 September 2023
Kenwilfy
United StatesShould give 4 breakfast tickets if you have four guests in the room.
Clean rooms, friendly staff, location is next to interstate but still quiet. Breakfast included.
Stayed in September 2023
Reviewed: 7 September 2023
Elizabeth
United StatesThe lobby is kind of loud, especially on a Friday/Saturday night - with the Dennys. It seems like a beneficial and unique feature but, it might be worth considering a late-night closing, as opposed to 24 hours.
The bed was very comfortable! Bathroom was big.
Stayed in August 2023
Reviewed: 27 July 2023
Anne
United StatesBooking.com sent a confirmation and stated the rate for the room with tax was $146.84. According to Holiday Inn records Bookin.com stated a rate of $139.95 plus tax equaling $158.15. However Holiday Inn charged me $146.84 on July 24 when I checked in and $11.31 when I checked out. Holiday Inn stated on July 26, 2023 that there is nothing they can do since the "error" is with Booking.com
We had 4 adults and were only allowed a breakfast for 2 adults. That should have been explained.
Stayed in July 2023
Reviewed: 4 April 2023
Daniel
United StatesAll of the servers in Dennys were extremely nice and pleasant.
Stayed in April 2023
Reviewed: 3 March 2023
Daniel
United StatesA free breakfast or at least a discounted breakfast, since the Denny’s entrance was attached to the hotel .
Stayed in March 2023
Reviewed: 24 February 2023
Kristy
United StatesThe room was advertised as breakfast included, however we were instead provided with two vouchers for the connected Dennys even though there were four of us.
The room was comfortable 😌
Stayed in February 2023
Gräfenthal, Germany
Mengen, Germany
Ischgl, Austria
Pétervására, Hungary
Bourg-Argental, France
Ilhéus, Brazil
Hudson, USA
Dali, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content